Are You Looking for the Best 3PL Company? Rely On Data And Not Just Any List.
If you're a small or mid-sized business owner searching for the right third-party logistics (3PL) provider, you've probably come across many "best 3PL companies" lists online. But are they really helping you find the best option for your business?
While these lists may seem like a quick and easy solution, they often include only the biggest and most profitable logistics companies, making it challenging for smaller businesses to find the right fit. Plus, many of these lists are created for profit and may not accurately classify 3PL companies or cover the entire scope of services that a business might need.
How can you find the Best 3PL Company for your Business?
Start by looking beyond the typical lists and doing your own research. Consider your specific needs and budget, and look for 3PL companies that offer customized solutions. Don't be afraid to ask for referrals or read reviews from other businesses in your industry.
Are 3PL Companies Lists Trustworthy?
When it comes to finding the right 3PL (third-party logistics) provider for your business, you may turn to various 3PL companies lists available online. However, it's important to understand that not all of these lists are created equal, and some may prioritize profit over quality.
Some organizations or websites compiling these lists may have biases towards certain companies or even receive financial gain from promoting select 3PL companies. These companies may pay a fee to be placed on the list, and while this is not illegal, it doesn't necessarily guarantee that they are the best fit for your business.
Furthermore, some 3PLs may rise in the ranks solely based on their marketing budget rather than their actual quality of service. This can make it challenging for business owners to find a reliable 3PL provider that truly aligns with their needs.
It's essential to note that the goal of these lists may not necessarily be to connect businesses with the most reputable logistics providers. As a result, it's crucial for businesses to conduct their own research and not solely rely on these lists. By doing so, businesses can discover lesser-known yet highly competent 3PL companies that may better suit their unique needs.
Misclassifying 3PL Companies: What Top 3PL Lists Get Wrong
One of the major issues with "best 3PL company" lists is the misclassification of 3PL companies. In many cases, these lists may include fulfillment companies in their rankings, which can be misleading for businesses seeking true 3PL services.
Although fulfillment and 3PL companies share similarities, 3PL companies offer a much broader range of logistics services. When these two types of companies are used interchangeably, businesses may not receive the comprehensive logistics solutions they need.
As a result, it's crucial for businesses to understand the differences between 3PL and fulfillment companies when researching potential logistics providers. By doing so, they can ensure they are partnering with a true 3PL company that can meet all of their logistics needs.
What is a 3PL?
A 3PL company, short for "third-party logistics," offers logistics services to businesses that lack an in-house logistics team. These companies handle a range of logistical services, including storage, transportation, and distribution.
Logistics is a critical aspect of any business, but it can be challenging to manage. As a result, many businesses turn to 3PL companies when they face high volumes of incoming orders or want to expand their operations without hiring more employees.
By partnering with a 3PL company, businesses can benefit from the expertise of logistics professionals who can handle all aspects of their shipping needs. These professionals can coordinate delivery schedules with multiple carriers and warehouses, saving businesses time and money.
Overall, 3PL companies offer a valuable service to businesses looking to streamline their logistics operations and focus on their core competencies. For more information on 3PL companies and their services, please click here.
Understanding 3PL Companies and Their Services
3PL shipping companies offer a comprehensive range of logistics services that go beyond those offered by typical fulfillment providers. True 3PL companies manage both inbound and outbound freight logistics, using a combination of in-house freight assets and 3rd party freight carriers.
In addition to basic fulfillment services, 3PLs typically offer a variety of other services, such as inbound freight services like container and air freight forwarding, as well as outbound LTL and FTL shipping services. By integrating with a business' existing warehousing and transportation procedures, 3PLs can provide tailored logistics solutions that increase supply chain visibility, efficiency, and customer satisfaction.
3PL companies can also provide expertise in areas such as transportation, global shipping, and information technology. On the transportation side, 3PLs can help with tasks such as engaging carriers, tracking insurance and freight payment, and handling customs, freight forwarding, and consolidations. To increase supply chain visibility, 3PLs can manage ecommerce and operations through EDI, API, and cloud-based systems.
Overall, 3PL shipping companies offer a valuable service to businesses looking to optimize their logistics operations and improve their bottom line. For more information on 3PL companies and their services, please click here.
What Sets 3PL Companies Apart from Fulfillment Services?
When it comes to logistics services, it's important to know the difference between a 3PL and a fulfillment company. While fulfillment companies usually only handle receiving, storing, and shipping parcel shipments, a 3PL can offer a wider range of services. This includes international freight forwarding, customs clearance for both inbound and outbound shipments, and transportation options like LTL and FTL shipping.
3PLs are often better suited for B2B shipping needs, but they can also help with larger and heavier products. This flexibility and range of services make 3PLs a great choice for businesses looking to streamline their logistics operations and improve their supply chain management.
Looking for the Top 3PL Companies? Here's What You Need to Know.
As a 3PL matchmaking company, we understand the importance of finding the right partner for your logistics needs. That's why we regularly scour the web to stay up-to-date on the top 3PL companies and industry trends. However, we've noticed some common tactics used by many of the companies listed on "top" websites.
Firstly, it's not uncommon for a 3PL company to create and publish their own list of top 3PL companies on their website, which can be biased and not objective. So, when browsing these lists, be sure to take note of companies that have listed themselves as the number one option.
Secondly, many of the listed 3PL companies are actually fulfillment or pick and pack companies that focus on parcel and B2C shipping. True 3PL companies offer a broader range of services, including international freight forwarding, customs clearance, LTL and FTL shipments, and B2B shipping.
Lastly, many of the top companies seem to appear on multiple lists, which could be due to their strong digital marketing efforts. To determine if a company truly deserves the "top" distinction, be sure to check their customer reviews and ratings.
At our company, we strive to provide exceptional logistics services and prioritize transparency with our clients. While this is not a list of top 3PL companies, we hope it sheds light on what to look for when searching for a reliable partner for your logistics needs.
Shipbob
Shipbob, a newer fulfillment company that has experienced significant growth, has received substantial venture capital funding. While their Yelp review averages a 2 out of 5 stars from 76 reviews, their own site shows a much higher 4.4-star rating. They also have a 3.4-star rating on G2 based on 70 reviews and a 3.8 rating on Capterra from 92 reviews. Other review sites, such as Trustpilot, show a positive trend with a 4.1 rating. However, it's worth noting that there have been some recent negative reviews, so it may be worth digging in further before moving forward with them.
Shipwire
Shipwire is a well-established fulfillment company with a wide range of reviews available. However, Trustpilot rates them at 2.9 stars out of 5 from 175 reviews, while Capterra and G2 show even lower ratings of 1.3 and 2.2, respectively. Other review sites such as Ecommerce Platform and Gartner have higher ratings, but with fewer reviews. It's important to consider that as a large company with a long history, negative reviews are to be expected.
Red Stag
Red Stag Fulfillment is an upstanding company that specializes in higher order volumes and heavier products. They have a 4.3-star rating on Google from 62 reviews and a 4.9-star rating on Webretailer from 9 reviews. While they don't have a large number of reviews, they deliver a top-notch service and are a great option for companies with high volume orders.
Rakuten SL
Rakuten Super Logistics has received mixed reviews with a 2.8-star rating on Trustpilot from 3 reviews and a 2.5-star rating on Webretailer, with some reviewers expressing dissatisfaction with the service. Yelp reviews are even lower at 1.5 stars. From our experience, RSL is best suited for large companies with high shipping volumes.
WhiteBox
WhiteBox offers a range of services beyond fulfillment, including ecommerce software and Amazon agency management. While they may not be as well-known as some other companies, they have received positive reviews on Trustpilot with a 4.5-star rating and on G2 with a 5-star rating (although with only 2 reviews). Yelp rates them at 2.5 stars, but their small number of reviews makes it difficult to draw conclusions.
Shipmonk
Shipmonk is a newer fulfillment company that has grown significantly through acquisition and has a large footprint with 11 locations across North America and Europe. They have a 3.4-star rating on Trustpilot based on 217 reviews, a 2.8-star rating on G2 with 30 reviews, and a 3.1-star rating on Shopify.
Challenges Faced by Small Businesses and Startups in Finding Suitable 3PL Providers
For small and mid-sized businesses, finding a 3PL provider that fits their budget can be challenging. Many of the larger logistics companies charge premium prices, which may not be feasible for smaller businesses. Additionally, some of these global companies prefer to work only with larger businesses that can handle significant volumes of shipments.
On the other hand, certain 3PL providers specialize in international shipping and storage, making it difficult for small businesses searching for localized services. This can pose a problem, as small businesses may have specific needs that are not met by these companies.
Finding the Right 3PL Company for Your Small Business
As a small business or startup, finding a reliable 3PL company can be a daunting task. Many large logistics companies prioritize their billion-dollar clients and may not be interested in working with smaller businesses that don't meet their high-volume shipping requirements. Moreover, international 3PL companies may not be suitable for small businesses that operate locally.
At our company, we understand the unique challenges small businesses face when searching for 3PL solutions. Our focus is to provide tailored logistics services to meet your specific needs. We welcome businesses in all stages of growth and offer flexible options to help your business scale.
It's important to begin your search for a 3PL company a few months after your product launch in the US market. By this point, you should have a solidified plan, including inventory counts, arrival dates, and SKUs. Your US-based website should also be up and running. Our team can help you find the right 3PL solution for your small business, so you can focus on growing your brand.
Which Types of Businesses Rely on 3rd Party Logistics Companies?
A broad range of businesses, from small local stores to multinational corporations, take advantage of the services offered by 3PL companies. These firms specialize in different segments of the supply chain, from procurement and shipping to warehousing and distribution, providing businesses with the support they require.
Businesses may opt to engage a 3PL provider due to a lack of expertise or resources to manage their supply chain internally. In contrast, others may outsource specific tasks to 3PL companies for efficiency and accuracy.
How Much Does A 3PL Cost?
The cost of a third-party logistics (3PL) company varies depending on the services needed. Generally, businesses can expect to encounter costs for initial set-up, receiving, storage, fulfillment, and shipping.
Set-up fees typically range from $120-$550. This fee includes setting up an account in the 3PL's system, integrating the customer's online shopping cart with the warehouse, and establishing preferred procedures and processes.
Receiving fees can vary based on what aspect of the product is being charged for. Receiving fees usually run between $35-$45 per hour, but some 3PLs may charge per order, per pallet, per item, per SKU, or per box. Receiving fees for containers can range from $330 to $441.
Storage fees are based on the amount of storage space used monthly and can range from $8-$40 per pallet, or may be charged per cubic footage, per bin, or per square footage.
Fulfillment pricing varies depending on the 3PL's charges for product weight and materials. Fees for outsourced warehousing fulfillment providers can range up to $5 or more per package, with additional fees for materials.
Shipping charges are based on the volume of packages shipped. Most 3PLs offer a shipping discount, with discounts ranging from 10-50% depending on the shipping method. For instance, express shipments may receive a discount of around 20-30%, while LTL and truckload shipments may warrant up to a 45-50% discount.
It's important to note that these fees are not universal, and businesses should research and compare 3PL pricing before making a decision.
Benefits of 3PL Fulfillment Services for Your Business
Outsourcing your fulfillment operations to a third-party logistics (3PL) provider offers numerous benefits to help you streamline your supply chain and grow your business. With a 3PL provider, you gain access to expert knowledge and technology that allows you to manage and distribute your products more efficiently. Here are some of the benefits you can expect when you work with a 3PL company:
Increased Speed and Efficiency
By partnering with a 3PL provider, you can benefit from faster delivery times for your products, thanks to their expertise and resources in organizing and managing large shipments. They can also help you optimize your product transportation processes, resulting in reduced costs and increased efficiency across the board.
Seamless System Integration
Your 3PL provider can seamlessly connect to your existing infrastructure, including your ERP software, POS system, sales channels, and other critical systems. This means you can focus on running your business while your 3PL partner automates processes like inventory tracking and carrier communication. By doing so, you can reduce errors, minimize waste, and increase profitability.
Reduced Costs
One of the most significant advantages of using a 3PL company is the potential for reduced costs across your supply chain. By leveraging their expertise and aggregate shipping volume, a 3PL provider can offer lower storage, fulfillment, and shipping costs compared to doing it on your own. Additionally, a 3PL provider can reduce costs by providing a single point of contact for all shipping needs, bundling shipping needs, and offering lower rates than traditional carriers.
Improved Customer Service
A 3PL provider understands the importance of customer satisfaction and can help you improve your service levels. They have beneficial relationships with other companies, and their regular communication with their clients allows them to quickly find solutions to any problems or questions that may arise.
In summary, outsourcing your fulfillment operations to a 3PL provider can help you increase efficiency, reduce costs, and improve customer satisfaction. So, if you want to grow your business and streamline your supply chain, consider partnering with a reliable and experienced 3PL provider.
Tips for Choosing the Right 3PL Company for Your Business
When it comes to outsourcing your logistics needs to a 3PL company, it's crucial to find a partner whose services are compatible with your business. This means that the 3PL's technologies, scale of operations, and performance track record should align with your organization's preexisting infrastructure and requirements. Here are some factors to consider when selecting a 3PL company that will seamlessly meet your logistics needs:
- Reputation: Look for a 3PL company with a positive reputation and excellent customer reviews. A reliable and trustworthy partner can ensure that you receive quality service and avoid costly errors.
- Capabilities: Ensure that the 3PL company can handle all aspects of your logistics requirements, from storage, picking, and packing to shipping via air or ground transportation options and processing returns or refunds if needed.
- Specialization: If your products require special handling or shipping, make sure the 3PL company has experience with your product type to avoid damage or loss during transportation.
- Pricing: Ensure that the cost of the 3PL services is comparable to competitors' rates to avoid overpaying or underpaying, which could cause issues in the future.
- Facilities: Make sure the facilities where your goods will be stored and shipped from are safe and secure, with good access for employees and customers alike.
- Location: Choose a 3PL company with a location that is best suited for inbound and outbound shipping to ensure timely and efficient delivery of your products.
- Insurance: Choose a 3PL company that offers insurance and protects your products against unforeseen events that could result in losses or damages.
- Contract terms: Longevity is crucial when choosing a logistics partner, so ensure that the 3PL company has a solid financial future and offers flexible contract terms that align with your business goals.
- Additional services: Consider your business requirements and look for a 3PL company that offers additional services that can help your business grow, such as direct-to-consumer fulfillment or sales channel management.
By considering these factors, you can choose the right 3PL partner for your business, streamline your logistics processes, and enhance your bottom line.
What Other Factors Should I Consider When Looking For A 3PL?
When selecting a third-party logistics (3PL) company, it's important to consider several factors to ensure that the company is a good fit for your business needs. Here are the top 20 things to look for in a 3PL company:
- Customers and Referrals: Look for a company with a long list of satisfied customers and referrals, indicating they have experience meeting the needs of other businesses.
- Credentials: Make sure the company has credentials from top-notch organizations such as DHL or FedEx, which demonstrate the company's experience and expertise in handling fulfillment needs.
- Reputation: Check reviews online, talk to people who have used this type of service before, and ask questions about their experiences to learn how others feel about working with the company.
- Capabilities: Ensure that the 3PL company can handle all aspects of your logistics needs, including storage, picking, or packing orders, shipping via air or ground transportation options, and processing returns or refunds if needed.
- Pricing: Look for a fulfillment service that offers pricing comparable to competitors to avoid potential issues down the road.
- Facilities: The facility where your goods will be stored and shipped from should be safe and secure, with good access for employees and customers alike.
- Employees: Ensure that every employee that you will be interfacing with is knowledgeable, helpful, and positive.
- Location: The 3PL company's location must be best suited for inbound and outbound shipping to ensure timely delivery.
- Insurance: Look for a 3PL company that will take care of your products and protect against catastrophes.
- Specialization of Goods Stored and Shipped: Make sure the company has experience shipping your product type, especially if they are fragile or require special handling.
- Contract Terms: Choose a logistics partner that will be around when things go wrong or need changing up.
- Errors: Make sure that your 3PL company has a near error-free record and a good track record for fixing problems quickly and effectively.
- Shipping Options: Ensure that your choice fits your business needs so nothing gets missed.
- Performance Metrics & Processes: Look for a 3PL service that provides metrics and processes to track your operations, including shipping data, product images, and tracking info.
- Financial Viability: Perform a financial viability analysis on your logistics partner to ensure its longevity.
- Service Levels: The level of service you get from a fulfillment company depends on your deal size and provider. Choose a 3PL service that offers the best service and pricing for your business.
- Volume of Orders and Storage: Consider the size of your business and whether it makes sense to work with a fulfillment company that limits volume or has minimum order quantities.
- Size of the Products: Make sure the company you're considering can handle large or small items, depending on your business needs.
- Sales Channels: Find a 3PL company that can manage your sales channels, whether they offer direct-to-consumer fulfillment or serve businesses or employees through a store.
- Flexibility and Additional Services: Consider your requirements and decide what additional services you require, as well as how adaptable the 3PL company must be.
Common Mistakes to Avoid When Selecting a 3PL Provider
Selecting the ideal 3PL company can be a daunting task, and it requires a thorough assessment of various factors. When searching for a 3PL provider, it is important to steer clear of these common errors:
- Overemphasizing cost: While affordability is a critical aspect to consider, a low price doesn't always equate to the best value. It is vital to assess the 3PL provider's ability to meet your needs and their service quality. Avoid companies without industry-specific expertise or tailored services, as they may not be able to meet your requirements.
- Relying on marketing materials: Do not make a hasty decision based on flashy marketing materials. Speak with each 3PL provider's representatives to obtain an accurate picture of their services and whether they align with your business requirements. Marketing materials may be misleading and may not provide a true reflection of their operations and service level.
By avoiding these errors, you can make an informed decision when selecting a 3PL provider that will meet your business requirements and provide a valuable partnership.
Drawbacks of Partnering with a 3PL Provider
Collaborating with a 3PL provider can offer several benefits, but there are also certain drawbacks that should be taken into account. Some of these include:
- Lack of personalization: Working with a 3PL provider may not offer a personalized experience since you may not know the people handling your products. This lack of personalization can make it challenging to build trust and foster a strong partnership.
- Limited visibility and quality control: One major disadvantage is the inability to track your products and ensure their condition during transit. It's possible that you won't notice any issues until it's too late.
- Cost management challenges: 3PL providers often operate on a volume-based pricing model, which can make it challenging to control expenses. As a result, your per-unit costs may decrease as the quantity of goods shipped rises.
It's important to recognize these drawbacks when deciding whether to use a 3PL provider. By assessing the pros and cons, you can make an informed decision that aligns with your business objectives.
How to Select the Ideal 3PL Provider for Your Business
Finding the ideal 3PL provider is a crucial aspect of running a successful business. However, with so many options available, it can be challenging to narrow down your choices. Here are some tips to help you narrow your shortlist:
- Assess your business needs: Determine the specific services your business requires to operate effectively, and then look for a 3PL provider that can fulfill those needs.
- Seek recommendations: Consult with industry experts who have previously collaborated with 3PL providers for recommendations. This can save you time and help you make an informed decision.
- Evaluate storage space and inventory turnover rates: Analyze each 3PL provider's storage capacity and inventory turnover rates to determine how much space each facility needs and how quickly orders can be processed.
By considering these factors, you can select a reliable and competent 3PL provider that aligns with your business objectives.
Choosing the Optimal Location for a 3PL Provider: Nearby or Remote?
The perfect location for a 3PL provider varies depending on the nature of your business and your customer base. It's critical to consider both factors when making a decision.
If the majority of your customers are situated nearby, partnering with a local 3PL provider can be advantageous. In addition to the convenience of being able to pick up and deliver directly from the warehouse, it can result in cost savings since shipping rates will be lower.
For those who value visiting and holding their 3PL provider accountable, being in close proximity is ideal.
However, for most businesses, location isn't a top priority. If your customer base is spread out across the nation or even the globe, working with an international 3PL provider might be more efficient. Shipping through multiple facilities across the world can be expensive, so having fewer stops along the way and reducing travel time can minimize costs.
In conclusion, it's crucial to consider your business needs and the distribution of your customers when selecting a 3PL provider's location. By taking these factors into account, you can make an informed decision that will benefit your company in the long run.
Choosing the Optimal Location for a 3PL Provider: Nearby or Remote?
As a 3PL company, location can play a significant role in your success. Here are some of the top locations for 3PL companies in North America:
Southern California is an excellent location for 3PL companies because of its large blue-collar population and proximity to Mexico. With a high demand for transportation services, the area provides ample opportunities for growth.
New Jersey is a strategic location for 3PL companies due to its proximity to New York City. This allows for easy transportation of goods between the two areas via rail or truck.
Dallas, Texas, is home to several major shipping ports, making it an ideal location for 3PL companies that handle international shipments. It also has strong ties to Mexico, providing opportunities for growth in that market.
In Canada, Toronto is a top choice for 3PL companies thanks to its diverse population and growing economy. Mississauga, located just outside of Toronto, is also a fast-growing city with potential for expansion. Hamilton, situated between Toronto and Niagara Falls, is another economic hub with opportunities for growth.
Vancouver is another popular location for 3PL companies in Canada due to its port location and proximity to the Far East. Montreal is also a good option for companies looking to expand in eastern Canada.
When choosing a location for your 3PL company, consider factors like proximity to major transportation hubs, available workforce, and cost of living to ensure success.
