Despite having efficient operations in Houston and LA, Turtlebox realized that customers in the Southeastern U.S, including Georgia, Florida, Alabama, Mississippi, and the Carolinas, were experiencing longer shipping times. Orders from Houston to the Southeast typically took 2–3 days to arrive, while Turtlebox aimed to achieve 1–2 day delivery windows nationwide.
Beyond speed, shipping from Houston to the Southeast was not cost-optimal. With increasing demand in the region, the team needed a fulfillment solution that would reduce transit times and optimize last-mile costs. TurtleBox Audio tried searching for a new 3PL through several other parties including freight and carrier rate partners, but struggled to find the right fit.
Turtlebox turned to Fulfill.com for help finding a strategic 3PL partner in the Southeast. Already familiar with Fulfill.com from past searches, the Turtlebox team knew the platform’s vetting process and curated network would streamline their decision-making. They also explored options through C.H. Robinson and ShipStation (owned by Auctane), but Fulfill.com’s process stood out for its responsiveness, cost clarity, and ease of execution.