Wayfindr (formerly CBIP)
4.7 (3 reviews)Wayfindr (formerly CBIP) is a mid-market 3PL provider with three US locations, one Australia location, one Canada location, one China location, one France location, one United Kingdom location, one HK location, one Netherlands location, one NZ location, one SG location, one TW location, and one VN location and 37,000 total sq ft of warehouse space. Fulfill.com named Wayfindr (formerly CBIP) a Best 3PL in Australia in 2026.
What Wayfindr (formerly CBIP) does
Your 4PL Logistics Partner for E-Commerce. We work behind the scenes to help brands navigate complexity and deliver their promise worldwide. Wayfindr (formerly CBIP) is more than a logistics provider. We’re a growth partner. We help you design and build a logistics program that adapts to changing market dynamics, so your brand can always find a way to scale.
Which brands are a good fit for Wayfindr (formerly CBIP)?
Brands shipping at least 150 orders per month are a good fit for Wayfindr (formerly CBIP). Through Fulfill.com, three brands have reviewed Wayfindr (formerly CBIP), rating it 4.7 out of 5.
- Order volume
- 150+ orders / month
- Warehouse locations
- California·Illinois·Texas·Australia·Canada·China·France·HK·NZ·Netherlands·SG·TW·United Kingdom·VN
- Product categories 20 of 21 categories, expand to view
- Arts; Crafts & Sewing·Baby Care & Supplies·Books·Cell Phone & Accessories·Clothing; Shoes & Jewelry·Cosmetics; Beauty & Personal Care·Electronics·Food & Beverage (Non-Regulated)·Food & Beverage (Regulated)·Handmade, Collectibles & Fine Art·Home & Kitchen (Bulky)·Home & Kitchen (Not Bulky)·Luggage & Travel Gear·Medicine; Supplements & Nutraceuticals (Non-Regulated)·Medicine; Supplements & Nutraceuticals (Regulated)·Office Products·Pet Supplies·Sports & Outdoor Equipment·Tools & Home Improvement·Toys; Games & Video Games
- Value added services
- Apparel·Bagging and Sealing·Customization·Kitting·Logistics·Operations·Product Auditing & QA·Ticketing and Packing
- Certifications
- B-Corp·Bonded Warehouse·FDA Registered
Wayfindr (formerly CBIP) Reviews: What Brands Say
View the 3PL review leaderboardApr 1, 2025AnonymousOptimal Health5.0Working with CBIP has been nothing short of exceptional. Their team is professional, friendly and genuinely accommodating, consistently going the extra mile to understand the specific needs of our business. From the first onboarding call itself to our present day operations, they’ve made every step feel seamless. As a 4PL partner, CBIP have quite a number of tools at their disposal for your many needs as a growing business. For example, the fact that they have so many distribution centers around the world gives you many options to find the best one for your target demographic, at the lowest possible cost. Their systems are advanced and it's clear that every process has been designed with attention to detail and scalability in mind. CBIP pays attention to the details that most others overlook, and this is especially important when partnering with a 4PL. Highly recommended for brands that value efficiency, innovation, and a partner who actually cares.
Order Accuracy5/5Fulfillment Cost5/5Fulfillment Speed5/5Customer Service5/5Scalability & Flexibility5/5
Mar 25, 2025Juwita RemvikVerifiedOhdoki AS4.2Overall, we’re satisfied with CBIP’s service. Their customer support has been excellent- responsive, helpful, and quick to resolve any issues. Fulfilment speed is also strong. While we’ve experienced occasional minor human errors, they’ve been manageable and not impactful. That said, B2B fulfilment costs remain high and continue to be a challenge. We also hope to see improvements in the Bundle system features going forward.
Order Accuracy4/5Fulfillment Cost3/5Fulfillment Speed5/5Customer Service5/5Scalability & Flexibility4/5
Mar 17, 2025Ville HirvisuoVerifiedTakomo Manufacturing Company5.0CBIP provides a comprehensive, full-package service and is amazing to work with!
Order Accuracy5/5Fulfillment Cost5/5Fulfillment Speed5/5Customer Service5/5Scalability & Flexibility5/5
Wayfindr (formerly CBIP) Warehouse Locations
Wayfindr (formerly CBIP) has warehouse locations in California, Illinois, Texas, Australia, Canada, China, and 8 more.
| Location | Country | Size (sq ft) |
|---|---|---|
| Los Angeles, CA | United States | – |
| Chicago, IL | United States | – |
| Dallas, TX | United States | 24,000 |
| Wetherill Park, NSW | Australia | 3,000 |
| CA | Canada | – |
| CN | China | – |
| FR | France | – |
| GB | United Kingdom | – |
| HK | HK | – |
| NL | Netherlands | – |
| NZ | NZ | – |
| SG | SG | – |
| TW | TW | – |
| District 12, Ho Chi Minh City | VN | 10,000 |
Wayfindr (formerly CBIP) Pricing
Fulfill helps you discover Wayfindr (formerly CBIP)’s pricing. You start in our matching portal and complete a short fit conversation. Wayfindr (formerly CBIP) then gives you exact rates based on your order volume, storage needs, and services.
- ReceivingUnloading and checking inbound stock
- StorageCharged per pallet, bin or shelf, per month
- Pick and packUsually a base order fee plus a per item fee
- Kitting and assemblyBundles, inserts and retail displays
- Returns processingInspection, restocking or disposal
- ShippingCarrier rates, often at the provider's negotiated pricing
Wayfindr (formerly CBIP) Alternatives
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Get My Free ShortlistWayfindr (formerly CBIP) FAQs
What are Wayfindr's fulfillment costs and fee structures?
Wayfindr provides tailored logistics solutions, meaning our cost structures are customized to your specific needs, including volume, service complexity, and product type. While B2B fulfillment costs are noted for their comprehensive nature, our approach ensures you only pay for the services essential to your supply chain. We focus on optimizing your entire logistics process, from e-commerce fulfillment to specialized handling, to deliver overall cost efficiency and value. Contact us for a detailed quote based on your unique requirements.
What value-added services does Wayfindr offer beyond basic fulfillment?
Beyond standard warehousing and shipping, Wayfindr offers a comprehensive suite of value-added services designed to enhance your supply chain. These include apparel alterations, precise labeling, custom packaging and kitting, and specialized handling for unique product requirements. As a 4PL provider, we integrate these services seamlessly into your tailored logistics plan, ensuring a full-package solution that optimizes efficiency and customer satisfaction from start to finish.
What products/industries does Wayfindr specialize in serving?
Wayfindr specializes in serving a diverse range of industries and product types, offering expertise in complex and regulated sectors. Our capabilities extend to handling Hazmat materials, supporting Seller Fulfilled Prime operations, managing Bonded Warehouse requirements, and ensuring compliance for FDA Registered products. We leverage our global network and integrated technologies to provide specialized, compliant, and efficient logistics solutions for businesses with unique product handling and regulatory needs.
What shipping speeds and zones does Wayfindr cover, especially in Australia?
Wayfindr offers extensive geographic coverage and flexible shipping speeds, leveraging our global network and partnerships with major carriers like UPS, FedEx, and DHL. In Australia, our 459,000 sq. ft. warehouse in Banksmeadow serves as a key hub, enabling efficient distribution across the region. We work to optimize delivery times and reach various zones, providing solutions that can be scaled and adjusted to meet peak demands and ensure timely delivery for your customers.
How does Wayfindr differentiate itself from traditional 3PL providers like DHL or FedEx?
Unlike traditional 3PLs or carriers like DHL and FedEx, Wayfindr operates as a 4PL provider, offering a higher level of integrated supply chain management. We don't just execute logistics; we optimize your entire supply chain through tailored plans, linking you with a global network and advanced integrated technologies. This comprehensive approach, combined with our expertise in specialized niches and value-added services, provides a more strategic partnership focused on end-to-end efficiency and problem-solving, rather than just transactional services.
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