Fulfill works for 3PLs in two ways.

Our directory is viewed by thousands of ecommerce brands every month. Your profile appears in the subdirectories that match your location, services, and industries, so brands searching for a 3PL like yours can find you and reach out directly, with no cold outreach or ad spend on your part.

No. The Growth Plan is a visibility and membership product: it makes your 3PL discoverable to brands searching Fulfill.com and includes member benefits like vendor discounts and operator tools. Brands who find your profile contact you directly, but Fulfill does not generate, qualify, or send leads on this plan. If you want our team delivering introductions, that is the Performance Plan.

Absolutely. Most 3PLs start by getting discovered through the directory—no matchmaking required. Just having a detailed, verified profile can drive real interest from brands searching on Fulfill.

The trial gives you full access to Growth Plan features for 7 days so you can build out your profile and see how it presents to brands. After 7 days it converts to the $99 monthly plan unless you cancel. The Verified Badge stays active only while you are on a paid plan.

Nope. You can cancel or adjust your plan at any time. Monthly is month to month, and the annual plan trades a 20% discount for paying yearly.

We're here for you. All members receive responsive email support, helpful onboarding resources, and guidance whenever you need it.

Most directories just list every 3PL with minimal info, leaving brands to do all the digging. Fulfill is purpose-built for ecommerce matchmaking—we specialize in 3PLs and capture more detailed data points than anyone else in the market. That means brands see exactly what matters (like certifications, storage types, tech stack, order volume sweet spots), and your 3PL gets surfaced only when it's a true fit. The result? Less noise and better-fit conversations.

Fulfill follows a client-broker model where matchmaking is free for brands. For 3PLs on the Performance Plan there are three fees: a monthly network fee, an upfront cost per lead of $50 to $500 that is charged when an introduction is made to the client, depending on the size of the opportunity, and a commission on warehousing and fulfillment fees from opportunities you close that were sourced through Fulfill. Nothing is billed until your application is approved.

Brands across a wide range of industries and sizes, from startup to SMB to enterprise, bootstrapped and funded alike: eCommerce, retail, government, life sciences, education and more. Because the opportunities vary so much, our team works with you to decide how broad or narrow your ideal customer profile should be, so we send you the ones you fit best.

Local, regional and national boutiques, mid-market and enterprise 3PLs, single-node and multi-node operations, privately owned, self-funded, venture-backed and publicly owned companies, and 4PLs. Our clients need a diverse range of providers with different value propositions. If you are unsure whether your 3PL is a strong fit, apply anyway: our team compares our opportunity pipeline against your profile and tells you whether a partnership makes sense.

Fulfill.com conducts qualification calls with all clients before approaching prospective 3PLs with the scope of the deal. Typical information in the initial scope includes:

1. Website information
2. What products they will be shipping
3. SKU counts
4. Ideal warehouse locations
5. Special picking, packing and kitting requirements
6. Monthly order volumes (DTC and B2B)
7. Anticipated storage requirements and inventory replenishment cadence
8. DTC, B2B and retail requirements
9. Sales channels and integration needs
10. Timelines for transitioning to a new 3PL
11. Issues with their current fulfillment situation that are necessitating a move

Based on the details provided, you can accept or decline the introduction. If you need additional information to make a decision, you are welcome to discuss it with the Fulfill.com team and we will obtain it if available.

Brands that utilize Fulfill’s 3PL Matchmaking Service expect a curated, narrow list of recommended 3PLs to speak to. Sharing leads with a large amount of 3PL providers is the opposite of our business model.

New opportunities arrive in your Fulfill 3PL portal as scoped briefs, and we email your preferred contacts when one is waiting. You accept or decline each one there. When you accept, our team sends your 3PL profile to the brand; if the brand confirms interest too, we make the introduction by email.

You can turn down as many opportunities as you like, for any reason. We only ask for a quick answer, since our goal is to put a shortlist in front of the brand while their interest is high.

Fulfill uses a double opt-in process for introductions: both parties confirm they want to speak before we make the introductory email, which significantly reduces unresponsive leads. After the introduction, the sales cycle is yours to run. If more than 7 days pass without an initial response, tell the Fulfill.com team and we will contact the brand and check whether anything in their search has changed. If the brand:

1. is non-responsive to Fulfill.com and your 3PL after 30 days, or
2. has a material change in scope and never engaged with your 3PL after multiple outreach attempts,

you have the right to a refund, provided as a reversal of the introduction fee or a credit on future introductions. If the brand re-engages after a refund has been applied, the refund or credit is removed if you wish to continue pursuing the opportunity.

The client and 3PL relationship is handled directly between your organization and the client, including all contracts and Master Service Agreements. You sign one contract with Fulfill.com during onboarding that covers the engagement between our companies as a 3PL matchmaker and lead generation source for your business.