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Boxtrot

3.0 (2 reviews)

Boxtrot is a mid-market 3PL provider with one US location and 100,000 total sq ft of warehouse space. Fulfill.com named Boxtrot a Best 3PL in Illinois in 2026.

What Boxtrot does

The best service & lowest cost 3PL for DTC brands. Lowest price, guaranteed. Proudly serving 68 brands and counting.

Which brands are a good fit for Boxtrot?

Brands shipping at least 400 orders per month are a good fit for Boxtrot. Through Fulfill.com, two brands have reviewed Boxtrot, rating it 3 out of 5.

Order volume
400+ orders / month
Channels
Amazon·Shopify·TikTok Shop·Walmart
Warehouse locations
Illinois
Product categories
4 of 21 categories, expand to view
Food & Beverage (Non-Regulated)·Medicine; Supplements & Nutraceuticals (Non-Regulated)·Medicine; Supplements & Nutraceuticals (Regulated)·Pet Supplies
Value added services
Kitting
Certifications
FDA Registered

Boxtrot Reviews: What Brands Say

View the 3PL review leaderboard
3.0
2 reviews
Order Accuracy3.0
Fulfillment Cost3.0
Fulfillment Speed3.0
Customer Service3.0
Scalability & Flexibility3.0
Mike Alam
Empire distribution
Jul 9, 2026
1.0

Shipped all my orders late. Got me banned from Walmart and Amazon, which prevented us from selling. Then added $1,500 to monthly expenses because that month had low volume. When our business was in debt due to them, they liquidated $30,000 worth of our inventory. Run away from boxtrot.

Order Accuracy1/5
Fulfillment Cost1/5
Fulfillment Speed1/5
Customer Service1/5
Scalability & Flexibility1/5
Anonymous
Qiwi
Mar 12, 2025
5.0

My experience with Boxtrot has been nothing but positive. I had many issues with other 3rd party providers, and once I switched to Boxtrot, all my issues were gone. Timely shipping, attentive support, and all for a very reasonable cost compared to the other providers. I highly recommend working with Boxtrot if you are unsatisfied with your current 3rd party logistics provider.

Order Accuracy5/5
Fulfillment Cost5/5
Fulfillment Speed5/5
Customer Service5/5
Scalability & Flexibility5/5

Boxtrot Warehouse Locations

Boxtrot has warehouse locations in Illinois.

LocationCountrySize (sq ft)
Chicago, ILUnited States100,000

Boxtrot Pricing

Fulfill helps you discover Boxtrot’s pricing. You start in our matching portal and complete a short fit conversation. Boxtrot then gives you exact rates based on your order volume, storage needs, and services.

What a 3PL quote covers
  • ReceivingUnloading and checking inbound stock
  • StorageCharged per pallet, bin or shelf, per month
  • Pick and packUsually a base order fee plus a per item fee
  • Kitting and assemblyBundles, inserts and retail displays
  • Returns processingInspection, restocking or disposal
  • ShippingCarrier rates, often at the provider's negotiated pricing
Get exact pricingRates depend on your order volume, storage profile and services, so Boxtrot quotes them per brand.How 3PL pricing works

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Boxtrot FAQs

What are Boxtrot's fulfillment costs and fee structures?

Boxtrot offers transparent and straightforward pricing designed for growing Shopify brands, starting as low as $1.00 per shipment. Our fee structure is simple, with no hidden costs or complex calculations, ensuring you always know what to expect. Pricing is primarily based on your order volume, product size, and shipping destinations. We focus on providing competitive rates that support your growth without compromising on the personalized service and attention your brand deserves. This clear approach allows you to budget effectively and scale confidently.

What are Boxtrot's minimum volume or storage requirements?

Boxtrot is optimized to support growing Shopify brands, meaning we are flexible with minimum volume and storage requirements. We understand that emerging businesses need a partner who can adapt as they scale. While we don't impose rigid minimums, our services are most beneficial for brands with consistent order flow looking for a dedicated fulfillment partner. We encourage you to reach out with your specific needs, and our team will work with you to determine the best fit and ensure our solutions align with your current and future growth trajectory.

Which eCommerce platforms and tools does Boxtrot integrate with?

Boxtrot specializes in seamless integration with leading eCommerce platforms, particularly Shopify, to ensure a smooth and efficient fulfillment process. Our robust system also integrates with other essential tools and marketplaces, including TikTok Shop and Walmart, to centralize your operations. This broad compatibility allows for automated order syncing, real-time inventory management, and streamlined communication, reducing manual effort and potential errors. Our goal is to provide a connected ecosystem that supports your multi-channel sales strategy and enhances operational efficiency.

Does Boxtrot offer fast shipping options from its Chicago warehouse?

Yes, Boxtrot's strategically located 100,000 sq. ft. warehouse in Chicago enables us to offer efficient and fast shipping options across the United States. Leveraging partnerships with major carriers like FedEx, USPS, and UPS, we optimize routes and services to ensure timely delivery for your customers. Our central location allows for quicker transit times to a significant portion of the US population, enhancing customer satisfaction. We also implement solutions for scalability during peak seasons, including increased workforce and faster shipping methods, to maintain speed and reliability.

How does Boxtrot differentiate itself from larger 3PL providers?

Boxtrot stands apart from larger 3PLs through our boutique approach, offering a highly personalized and transparent fulfillment experience. Unlike larger, more impersonal operations, we prioritize dedicated in-warehouse support via Slack, fostering a true partnership with our 68 brands. Our leadership team comprises experienced 7-figure eCommerce operators, providing unique insights into scaling businesses. We offer simple, low pricing with no hidden fees, specialized expertise in niche verticals like beauty and food/beverage, and value-added services like photo/video studios, ensuring a comprehensive and tailored solution for growing Shopify brands.

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