- Founded
- 2021
- Facilities
- 2
- Warehouse space
- 250,000 sq ft
About Tondo
Tondo Fulfillment is a technology-driven third-party logistics (3PL) company built for fast-growing ecommerce, CPG, and consumer brands that need a fulfillment partner capable of scaling alongside them. With strategically located fulfillment centers in Delaware and Salt Lake City, Utah, Tondo helps brands reach customers across the United States quickly and…
Tondo Fulfillment is a technology-driven third-party logistics (3PL) company built for fast-growing ecommerce, CPG, and consumer brands that need a fulfillment partner capable of scaling alongside them.
With strategically located fulfillment centers in Delaware and Salt Lake City, Utah, Tondo helps brands reach customers across the United States quickly and cost-effectively while providing the operational infrastructure needed to scale. We support both direct-to-consumer (DTC) and B2B fulfillment, giving brands a single logistics partner capable of handling everything from individual ecommerce orders to wholesale, retail, and Amazon shipments.
Our services extend far beyond simply picking, packing, and shipping orders. Tondo provides ecommerce order fulfillment, retail and wholesale distribution, Amazon FBA preparation, kitting and assembly, subscription fulfillment, returns management, lot tracking, custom packaging, inventory management, and shipping optimization. Whether a brand is shipping a few thousand orders per month or experiencing massive spikes during product launches, promotions, and peak season, our infrastructure is designed to grow with them.
Tondo integrates with leading ecommerce platforms and marketplaces, including Shopify, Amazon, WooCommerce, and TikTok Shop, allowing orders to flow directly into our warehouse management system for fast and accurate fulfillment. Our technology gives brands greater visibility into their inventory, orders, shipments, shipping performance, and fulfillment operations while our team handles the physical logistics behind the scenes.
Shipping is one of the largest expenses for ecommerce brands, which is why Tondo takes a carrier-agnostic approach. Rather than forcing every shipment through a single carrier, we work across a broad network of national and regional carriers and leverage rate-shopping technology to identify the best shipping option for each package. This allows brands to take advantage of Tondo's collective shipping volume while balancing cost, speed, and reliability.
Speed is equally important. Orders received before our daily cutoff are fulfilled the same day, helping brands reduce fulfillment time and get products into their customers' hands faster. For brands with sufficient volume, inventory can be strategically distributed between our East and West Coast fulfillment centers to reduce shipping zones, improve transit times, and lower overall transportation costs.
What truly separates Tondo, however, is our approach to partnership. We don't believe a 3PL should simply be another vendor behind the scenes. We work closely with our brands to identify operational inefficiencies, optimize packaging and shipping costs, prepare for growth, and solve problems before they become bottlenecks. Our team understands that every dollar saved in fulfillment and every day removed from transit time can have a meaningful impact on the customer experience and a brand's bottom line.
From emerging brands preparing for their next stage of growth to established companies shipping thousands of orders every day, Tondo provides the technology, warehouse infrastructure, carrier network, and hands-on operational support needed to scale without building an internal logistics operation.
At the end of the day, our job is simple: take fulfillment off your plate so you can focus on building your brand.
We ship. You scale.
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Tondo Fulfillment is a technology-driven third-party logistics (3PL) company built for fast-growing ecommerce, CPG, and consumer brands that need a fulfillment partner capable of scaling alongside them.
With strategically located fulfillment centers in Delaware and Salt Lake City, Utah, Tondo helps brands reach customers across the United States quickly and cost-effectively while providing the operational infrastructure needed to scale. We support both direct-to-consumer (DTC) and B2B fulfillment, giving brands a single logistics partner capable of handling everything from individual ecommerce orders to wholesale, retail, and Amazon shipments.
Our services extend far beyond simply picking, packing, and shipping orders. Tondo provides ecommerce order fulfillment, retail and wholesale distribution, Amazon FBA preparation, kitting and assembly, subscription fulfillment, returns management, lot tracking, custom packaging, inventory management, and shipping optimization. Whether a brand is shipping a few thousand orders per month or experiencing massive spikes during product launches, promotions, and peak season, our infrastructure is designed to grow with them.
Tondo integrates with leading ecommerce platforms and marketplaces, including Shopify, Amazon, WooCommerce, and TikTok Shop, allowing orders to flow directly into our warehouse management system for fast and accurate fulfillment. Our technology gives brands greater visibility into their inventory, orders, shipments, shipping performance, and fulfillment operations while our team handles the physical logistics behind the scenes.
Shipping is one of the largest expenses for ecommerce brands, which is why Tondo takes a carrier-agnostic approach. Rather than forcing every shipment through a single carrier, we work across a broad network of national and regional carriers and leverage rate-shopping technology to identify the best shipping option for each package. This allows brands to take advantage of Tondo's collective shipping volume while balancing cost, speed, and reliability.
Speed is equally important. Orders received before our daily cutoff are fulfilled the same day, helping brands reduce fulfillment time and get products into their customers' hands faster. For brands with sufficient volume, inventory can be strategically distributed between our East and West Coast fulfillment centers to reduce shipping zones, improve transit times, and lower overall transportation costs.
What truly separates Tondo, however, is our approach to partnership. We don't believe a 3PL should simply be another vendor behind the scenes. We work closely with our brands to identify operational inefficiencies, optimize packaging and shipping costs, prepare for growth, and solve problems before they become bottlenecks. Our team understands that every dollar saved in fulfillment and every day removed from transit time can have a meaningful impact on the customer experience and a brand's bottom line.
From emerging brands preparing for their next stage of growth to established companies shipping thousands of orders every day, Tondo provides the technology, warehouse infrastructure, carrier network, and hands-on operational support needed to scale without building an internal logistics operation.
At the end of the day, our job is simple: take fulfillment off your plate so you can focus on building your brand.
We ship. You scale.
Who Tondo works best with
The order profile, channels, and product types Tondo is set up to serve. Information not listed here may still be available. Reach out to our team to confirm.
Order and inventory profile
What Tondo tells Fulfill it takes on: pallet positions stored, monthly order volume, heaviest single item, and active SKUs per brand.
- Pallet storage
- Anynumber of pallet positions
- Monthly order volume
- At least 1,000orders per month
- Product weight
- Up to 70lb for the heaviest single item
- SKU count
- Up to 250active SKUs for a single brand
Product categories
The kinds of products Tondo stores, picks, and ships.
- Baby Care & Supplies
- Cell Phone & Accessories
- Cosmetics; Beauty & Personal Care
- Electronics
- Food & Beverage (Non-Regulated)
- Food & Beverage (Regulated)
- Home & Kitchen (Not Bulky)
- Luggage & Travel Gear
- Medicine; Supplements & Nutraceuticals (Non-Regulated)
- Office Products
- Pet Supplies
- Toys; Games & Video Games
- Clothing; Shoes & Jewelry
- Consumer Packaged Goods
- Sports & Outdoor Equipment
- Tools & Home Improvement
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Harry FreemanPresident
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Get MatchedTondo Warehouse Locations
Tondo has warehouse locations in Delaware and Utah.
| Location | Country | Size (sq ft) |
|---|---|---|
| New Castle, DE | United States | 100,000 |
| Salt Lake City, UT | United States | 150,000 |
Tondo Capabilities
Services, specialty solutions, storage conditions, and certifications Tondo lists. Information not listed here may still be available. Reach out to our team to confirm.
Fulfillment types
The fulfillment models Tondo runs, from direct-to-consumer to marketplace and wholesale.
- DTC FulfillmentOnline orders shipped straight to consumers
- FBAStock sent into Amazon's fulfillment centers
- FBMAmazon orders shipped from their warehouse
- Retail FulfillmentStore-ready shipments to retail chains
- Returns ProcessingInbound returns inspected and restocked
Value added services
Extra services Tondo performs on your inventory beyond pick, pack, and ship.
- Bagging and SealingKitting - Labeling or RelabelingKitting - Retail Display AssemblyKitting - Simple DTC AssemblyProduct Auditing & QATicketing and Packing
Specialty solutions
Specialized programs and product handling Tondo is set up for.
Storage and handling
The storage conditions and handling controls available in Tondo's facilities.
- Ambient Storage (Room Temp)Humidity Controlled StorageLot Tracking
Certifications
Certifications and registrations Tondo holds.
- FDA Registered
Tondo Technology and Integrations
The warehouse management system Tondo works with.
Warehouse management system
The software Tondo runs its warehouse on: receiving, inventory, picking, and shipping.
Warehance
Tondo Reviews
Fulfill.com collects these reviews from brands that have worked with this 3PL. An empty record is not a negative signal. Ask us for references from brands with a product profile like yours.
Tondo Pricing
Fulfill helps you discover Tondo's pricing. You start in our matching portal and complete a short fit conversation. Tondo then gives you exact rates based on your order volume, storage needs, and services.
What a 3PL quote covers
- ReceivingUnloading and checking inbound stock
- StorageCharged per pallet, bin or shelf, per month
- Pick and packUsually a base order fee plus a per item fee
- Kitting and assemblyBundles, inserts and retail displays
- Returns processingInspection, restocking or disposal
- ShippingCarrier rates, often at the provider's negotiated pricing
Rates depend on your order volume, storage profile and services, so Tondo quotes them per brand.
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Tondo FAQs
What are Tondo Fulfillment's costs and fee structures for eCommerce businesses?
Tondo Fulfillment offers competitive and transparent pricing tailored to the needs of growing eCommerce businesses. While specific rates depend on volume, product type, and service requirements, our model is designed to be scalable, supporting brands from startup to 7- and 8-figure revenues. We aim to provide cost-effective solutions that include efficient pick-and-pack, storage, and shipping, ensuring you only pay for the services you need as your business expands. Contact our sales team for a customized quote based on your unique fulfillment profile.
What types of products and eCommerce businesses does Tondo Fulfillment specialize in serving?
Tondo Fulfillment specializes in providing comprehensive 3PL services for eCommerce businesses, with a particular expertise in handling small and light items, startups, and subscription box fulfillment. Our in-house experience scaling successful brands allows us to understand the unique challenges of these sectors. We leverage data-intensive order management software and efficient processes to ensure accurate and timely fulfillment, helping businesses in these niches optimize their operations and focus on growth rather than logistics.
Where are Tondo Fulfillment's warehouses located, and what shipping speeds can I expect?
Tondo Fulfillment operates two strategically located warehouses to optimize shipping speeds across the United States. Our facilities are in Delaware (serving the US East) and Utah (serving the US West), totaling 200,000 sqft of space. This dual-location strategy enables us to reach a significant portion of the US population with 2-day ground shipping, reducing transit times and costs for your customers. We partner with major carriers like FedEx, UPS, USPS, and DHL to ensure reliable and efficient delivery.
Beyond basic fulfillment, what value-added services does Tondo Fulfillment offer to help my eCommerce business grow?
Beyond core pick-and-pack, storage, and shipping, Tondo Fulfillment offers unique value-added services designed to support the growth of eCommerce brands. Notably, through our partnership with Highbeam, we provide clients with access to Tondo Capital. This revolutionary offering gives you access to financial tools, including rapid funding, lines of credit, and AI-powered cash flow analytics. This integrated approach helps you manage cash flow, secure capital for inventory, and gain real-time financial insights, empowering your business to scale more effectively.
How does Tondo Fulfillment differentiate itself from other 3PLs, especially regarding financial support for eCommerce brands?
Tondo Fulfillment stands out from other 3PLs by not only providing efficient logistics but also by actively supporting the financial health and growth of our clients. Our unique partnership with Highbeam to launch Tondo Capital offers an unparalleled differentiator: direct access to financial tools like rapid funding and lines of credit. While many 3PLs focus solely on physical fulfillment, we understand that cash flow is critical for eCommerce success. This integrated financial support, combined with our expertise in scaling 7- and 8-figure brands, provides a holistic solution for ambitious online businesses.
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