
Passport is the "easy button" for international shipping, making it simple for U.S. eCommerce merchants to expand beyond their domestic focus, which typically drives 99% of their revenue. Our goal is to help harness existing site traffic from international visitors, increase conversions, and ultimately boost revenue. By adopting Passport's services, many of our customers have significantly increased their international revenue. You can see some of our success stories here, where we've helped clients generate millions of dollars in additional revenue by tapping into the global market. In addition to driving revenue growth, Passport also offers cost-effective shipping solutions. We optimize international shipping costs, allowing brands to save money while providing an excellent customer experience. By partnering with Passport, your company can offer its clients a straightforward solution for expanding internationally, enhancing both their reach and profitability.
High-growth DTC and direct-to-market consumer brands (especially e-commerce brands selling internationally) seeking end-to-end cross-border expansion—providing localized storefronts, duty- and tax-compliant checkout (Seller of Record), in-country enablement, and fast DDP shipping/fulfillment to simplify compliance and rapidly scale international revenue.
Delivers end-to-end cross-border commerce solutions, provides fast reliable DDP shipping and in-country enablement, offers extensive integrations and measurable ROI, boasts strong customer testimonials, high NPS and case-study growth metrics, and reduces transit times while improving international revenue and compliance.
has service-related constraints around onboarding complexity for larger merchants and occasional regional delivery inconsistencies; customers report integration limits with niche platforms and sporadic support latency during peak periods, indicating the need for clear SLA expectations, careful 3PL scoping, and extra configuration effort.
Passport is a commerce operations company that helps direct-to-consumer and ecommerce brands expand internationally by combining cross-border shipping, tax and duty compliance, and localized in-country operations. Its core products include Passport Global (end-to-end internationalization that provides localized storefronts, VAT/duty-inclusive checkout, and compliance), Passport Shipping (in-house DDP-capable carrier solution delivering to 180+ countries), In-Country Enablement (establishes local fulfillment and acts as Importer of Record), and Seller of Record (manages tax and regulatory obligations on behalf of brands). The company integrates with major ecommerce platforms and logistics partners (Shopify, WooCommerce, BigCommerce, Flexport, ShipBob, EasyPost, Loop Returns, and others) and offers professional services for compliance, duty drawback recovery, and operational onboarding. Passport positions itself as an all-in-one partner for brands that want to grow global revenue without creating local entities, emphasizing reduced friction at checkout, faster delivery, and improved conversion for international customers.
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