Ottawa Logistics Fulfillment offers 250,000 sq ft of state-of-the-art warehousing in Ontario, Canada, providing superior 3PL services tailored for your business needs.
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Ottawa Logistics Fulfillment is a family-owned, Canadian-based fulfillment powerhouse, strategically located in Ottawa with an additional facility in Vancouver. We specialize in comprehensive eCommerce fulfillment services, catering to businesses globally that are looking to ship within Canada and internationally.
With 250,000 square feet of warehousing space and a dedicated team of 75 employees, we efficiently process over 40,000 Direct-to-Consumer orders every week. Our capabilities range from handling small health and beauty products to large furniture items, ensuring that your diverse inventory is managed with care.
We offer same-day order fulfillment (orders received by 1:00 PM EST) Pick, pack & ship for eCommerce and wholesale Kitting, bundling and value-added assembly. Our shipping system rateshops across all major couriers (FedEx, UPS, Canada Post, Canpar, GLS, UniUni, etc.). We can seamlessly integrate with Shopify, Amazon, WooCommerce, and ERP platforms. GMP-compliant, temperature controlled storage and handling for food, beauty, and health products.
At Ottawa Logistics Fulfillment, our priority is providing fast, flexible, and customer-centric service, tailored to meet the unique needs of your eCommerce business. Trust us to be your partner in growing your brand across North America.
Ottawa Logistics has been a great fulfillment partner for Echo Harbor Co. Handing off warehousing and shipping for bulky kayaking gear wasn't a simple ask, but they figured it out quickly and have been reliable ever since.
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Sporting Goods
10,000 - 50,000 orders
Small Business (11-50 employees)
Customer since Nov 01, 2024
Mark Kettering
at Iron Petal Works
Reviewed: Apr 30, 2026
Overall Rating
Order Accuracy
Fulfillment Cost
Scalability
Fulfillment Speed
Customer Service
We've been partnering with Ottawa Logistics Fulfillment for our e-commerce fulfillment needs at Iron Petal Works and the experience has been excellent. As a candle and home fragrance brand, we have specific requirements around careful packing, fragile product handling, and the ability to scale quickly during peak seasons — and they've delivered on all fronts.
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Home & Garden
1,000 - 10,000 orders
Startup (1-10 employees)
Customer since Mar 01, 2025
Sam Dalloway
at DriftwoodLogic
Reviewed: Apr 29, 2026
Overall Rating
Order Accuracy
Fulfillment Cost
Scalability
Fulfillment Speed
Customer Service
Working with Ottawa Logistics Fulfillment, we saw clear, measurable improvements across our operations. Order processing times dropped significantly, with most orders being picked, packed, and shipped within 24–48 hours, which helped improve delivery speeds and overall customer satisfaction. Fulfillment accuracy was consistently high, leading to a noticeable reduction in order errors, returns due to packing mistakes, and customer support tickets.
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Electronics
10,000 - 50,000 orders
Small Business (11-50 employees)
Customer since Apr 01, 2024
Ottawa Logistics Fulfillment Locations
Ottawa Logistics Fulfillment has fulfillment centers strategically located across the United States to optimize shipping times and costs.
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Ottawa Logistics Fulfillment Team
Meet the team driving Ottawa Logistics Fulfillment success.
Paul Van Remortel
CEO
John Doe
Chief Executive Officer
John Doe
Chief Executive Officer
John Doe
Chief Executive Officer
John Doe
Chief Executive Officer
Ottawa Logistics Fulfillment Customers
Meet the customers that Ottawa Logistics Fulfillment services.
Ottawa Logistics Fulfillment Technology
Ottawa Logistics Fulfillment integrates with a wide range of eCommerce platforms and tools to streamline your fulfillment:
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Ottawa Logistics Fulfillment Awards
Industry awards and certifications earned by Ottawa Logistics Fulfillment
Canada
Ottawa Logistics Fulfillment Press
Meet the team driving Ottawa Logistics Fulfillment's success.
Shipping Pilot Expands to New Markets
Tech Logistics News — Jan 15, 2024
Shipping Pilot announces its expansion into new international markets, enabling faster deliveries and reduced shipping costs for its clients.
E-commerce 3PL of the Year Award 2023
Fulfillment Times — Dec 1, 2023
Shipping Pilot was recognized as the 3PL of the Year for its innovative solutions and exceptional client satisfaction.
New AI-Driven Warehouse Technology
Supply Chain Weekly — Nov 20, 2023
An inside look at Shipping Pilot's adoption of AI-driven robotics to streamline warehouse operations and improve order accuracy.
What are Ottawa Logistics Fulfillment's typical pricing structures and minimum volume requirements?
Ottawa Logistics Fulfillment offers competitive and flexible pricing models tailored to your specific needs, ensuring cost-effectiveness as your business scales. While we generally work with businesses processing 500-1000 orders per month, we understand the dynamic nature of e-commerce and offer flexibility for growing startups. Our goal is to provide scalable solutions that support your growth without rigid constraints. We encourage a direct conversation to discuss your unique volume and service requirements for a customized quote.
What shipping speeds and zones does Ottawa Logistics Fulfillment cover, especially for cross-border to the U.S.?
Ottawa Logistics Fulfillment provides comprehensive shipping coverage across Canada and specializes in seamless cross-border fulfillment to the United States. Leveraging our strategic Ontario location, we facilitate efficient duty-free delivery to the U.S. under Section-321, optimizing costs and transit times for our clients. We partner with major carriers like FedEx, UPS, USPS, GLS, Canada Post, and Canpar to ensure reliable and timely delivery to various zones, supporting your reach across North America.
What value-added services does Ottawa Logistics Fulfillment offer beyond basic order fulfillment?
Beyond core fulfillment, Ottawa Logistics Fulfillment provides a suite of value-added services designed to enhance your brand and streamline operations. These include expert kitting and on-the-fly bundling for custom product configurations, precise labeling, and the flexibility to accommodate custom packaging and inserts. Our team is equipped to handle special projects, ensuring your products are presented exactly as you envision, adding a personalized touch to every customer order and supporting your unique brand requirements.
How quickly can a new client get started with Ottawa Logistics Fulfillment, and what does the onboarding process involve?
Getting started with Ottawa Logistics Fulfillment is designed to be a smooth and efficient process, with onboarding timelines typically depending on the complexity of your integration and inventory. Our dedicated team guides you through each step, from initial data setup and system integration to inventory receiving and quality checks. We prioritize clear communication and proactive support to ensure a rapid and seamless transition, allowing you to begin fulfilling orders quickly and minimize any disruption to your business operations.
How does Ottawa Logistics Fulfillment differentiate itself from other mid-market eCommerce 3PLs?
Ottawa Logistics Fulfillment stands out through our specialized expertise in cross-border Canadian-U.S. shipping, including efficient Section-321 duty-free delivery, which is a significant advantage for e-commerce businesses. Our 250,000 sq ft facility and capacity to handle over 40,000 DTC orders weekly demonstrate robust scalability. We combine this operational strength with a flexible, client-centric approach, offering tailored solutions, value-added services like kitting and custom packaging, and a commitment to supporting growing businesses from startups to established brands.
Ottawa Logistics Fulfillmenthttps://www.ottawalogistics.comhttps://ca.linkedin.com/company/ottawa-logistics-3pl-warehousingOttawa Logistics Fulfillment Pricing & Reviews (2026)Ottawa Logistics Fulfillment offers 250,000 sq ft of state-of-the-art warehousing in Ontario, Canada, providing superior 3PL services tailored for your business needs.What are Ottawa Logistics Fulfillment's typical pricing structures and minimum volume requirements?Ottawa Logistics Fulfillment offers competitive and flexible pricing models tailored to your specific needs, ensuring cost-effectiveness as your business scales. While we generally work with businesses processing 500-1000 orders per month, we understand the dynamic nature of e-commerce and offer flexibility for growing startups. Our goal is to provide scalable solutions that support your growth without rigid constraints. We encourage a direct conversation to discuss your unique volume and service requirements for a customized quote.What shipping speeds and zones does Ottawa Logistics Fulfillment cover, especially for cross-border to the U.S.?Ottawa Logistics Fulfillment provides comprehensive shipping coverage across Canada and specializes in seamless cross-border fulfillment to the United States. Leveraging our strategic Ontario location, we facilitate efficient duty-free delivery to the U.S. under Section-321, optimizing costs and transit times for our clients. We partner with major carriers like FedEx, UPS, USPS, GLS, Canada Post, and Canpar to ensure reliable and timely delivery to various zones, supporting your reach across North America.What value-added services does Ottawa Logistics Fulfillment offer beyond basic order fulfillment?Beyond core fulfillment, Ottawa Logistics Fulfillment provides a suite of value-added services designed to enhance your brand and streamline operations. These include expert kitting and on-the-fly bundling for custom product configurations, precise labeling, and the flexibility to accommodate custom packaging and inserts. Our team is equipped to handle special projects, ensuring your products are presented exactly as you envision, adding a personalized touch to every customer order and supporting your unique brand requirements.How quickly can a new client get started with Ottawa Logistics Fulfillment, and what does the onboarding process involve?Getting started with Ottawa Logistics Fulfillment is designed to be a smooth and efficient process, with onboarding timelines typically depending on the complexity of your integration and inventory. Our dedicated team guides you through each step, from initial data setup and system integration to inventory receiving and quality checks. We prioritize clear communication and proactive support to ensure a rapid and seamless transition, allowing you to begin fulfilling orders quickly and minimize any disruption to your business operations.How does Ottawa Logistics Fulfillment differentiate itself from other mid-market eCommerce 3PLs?Ottawa Logistics Fulfillment stands out through our specialized expertise in cross-border Canadian-U.S. shipping, including efficient Section-321 duty-free delivery, which is a significant advantage for e-commerce businesses. Our 250,000 sq ft facility and capacity to handle over 40,000 DTC orders weekly demonstrate robust scalability. We combine this operational strength with a flexible, client-centric approach, offering tailored solutions, value-added services like kitting and custom packaging, and a commitment to supporting growing businesses from startups to established brands.
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