Fulfill.com
3PL Providers / ShipRelayVerified 3PL
ShipRelay logo

ShipRelay

2.0 (1 review)
United States Best 3PL 2026, a Fulfill.com Top 100 badge

ShipRelay is a boutique 3PL provider with two US locations and 52,000 total sq ft of warehouse space. Fulfill.com named ShipRelay a Top 100 3PL in the US in 2026.

What ShipRelay does

Advanced e-commerce logistics and fulfillment management software, that delivers like your own shipping department.

Which brands are a good fit for ShipRelay?

ShipRelay handles 17 of the 21 product categories in our directory, so it is set up for broad catalogues rather than one specialism. Through Fulfill.com, one brand has reviewed ShipRelay, rating it 2 out of 5.

Warehouse locations
California·Tennessee
Product categories
17 of 21 categories, expand to view
Arts; Crafts & Sewing·Baby Care & Supplies·Books·Cell Phone & Accessories·Clothing; Shoes & Jewelry·Cosmetics; Beauty & Personal Care·Electronics·Food & Beverage (Non-Regulated)·Handmade, Collectibles & Fine Art·Home & Kitchen (Not Bulky)·Luggage & Travel Gear·Medicine; Supplements & Nutraceuticals (Non-Regulated)·Office Products·Pet Supplies·Sports & Outdoor Equipment·Tools & Home Improvement·Toys; Games & Video Games
Value added services
Apparel·Bagging and Sealing·Customization·Kitting·Product Auditing & QA·Ticketing and Packing

ShipRelay Reviews: What Brands Say

View the 3PL review leaderboard
2.0
1 review
Order Accuracy2.0
Fulfillment Cost3.0
Fulfillment Speed3.0
Customer Service1.0
Scalability & Flexibility1.0
Joy O'Renick
MARION
Apr 30, 2026
2.0

We worked with ShipRelay for about 18 months. Inventory was sent to their warehouse in clean, sellable condition, but over time we began receiving customer complaints about orders arriving dirty or damaged, which our own test orders confirmed. ShipRelay provided changing explanations for the condition of our inventory and did not proactively inform us that products were being shipped to customers in compromised condition. We ended the relationship soon after. Retrieving the bulk of our inventory took over a month, leaving much of it unavailable during peak holiday season. When inventory was returned, numerous items were damaged, unsellable, or missing. We also encountered billing issues during the exit, including introduction of new onboarding charges and charges for work we didn't authorize. Despite repeated efforts to resolve these issues, we have not reached a resolution and a portion of our inventory remains outstanding. This experience was deeply damaging to our business. We want to ensure other founders don't experience the same negative impacts, and are happy to share documentation with those seeking more detail while evaluating potential 3PLs.

Order Accuracy2/5
Fulfillment Cost3/5
Fulfillment Speed3/5
Customer Service1/5
Scalability & Flexibility1/5

ShipRelay Warehouse Locations

ShipRelay has warehouse locations in California and Tennessee.

LocationCountrySize (sq ft)
Chatsworth, CAUnited States17,000
Memphis, TNUnited States35,000

ShipRelay Pricing

Fulfill helps you discover ShipRelay’s pricing. You start in our matching portal and complete a short fit conversation. ShipRelay then gives you exact rates based on your order volume, storage needs, and services.

What a 3PL quote covers
  • ReceivingUnloading and checking inbound stock
  • StorageCharged per pallet, bin or shelf, per month
  • Pick and packUsually a base order fee plus a per item fee
  • Kitting and assemblyBundles, inserts and retail displays
  • Returns processingInspection, restocking or disposal
  • ShippingCarrier rates, often at the provider's negotiated pricing
Get exact pricingRates depend on your order volume, storage profile and services, so ShipRelay quotes them per brand.How 3PL pricing works

Comparing your options?

Skip the tab overload. Tell us your products, volumes, and geography, and we will shortlist the 2 to 5 providers that actually fit.

Get My Free Shortlist

ShipRelay FAQs

What are ShipRelay's fulfillment costs and fee structures?

ShipRelay offers transparent and flexible pricing models designed to scale with your e-commerce business, starting from $499.00 per month. Our fee structures are tailored to your specific needs, ensuring you only pay for the services you use, without hidden costs or minimums. We provide detailed breakdowns covering storage, pick-and-pack, and shipping, leveraging rate shopping algorithms to secure the best carrier rates. This approach allows growing brands to manage costs effectively while benefiting from enterprise-level fulfillment capabilities and personalized service.

Which eCommerce platforms and tools does ShipRelay integrate with?

ShipRelay provides seamless integration with all major e-commerce platforms and tools to streamline your operations. Our robust platform connects effortlessly with popular systems like Shopify, Amazon, eBay, WooCommerce, and ShipStation. This ensures real-time inventory syncing, efficient order processing, and comprehensive reporting across all your sales channels. Our advanced technology stack is designed for flexibility, allowing for quick setup and continuous data flow, empowering you with full visibility and control over your fulfillment process from a single dashboard.

How quickly can you get started with ShipRelay?

Getting started with ShipRelay is designed to be a swift and smooth process, enabling you to transition your fulfillment operations efficiently. While the exact timeline can vary based on your specific inventory and integration needs, our dedicated onboarding team works closely with you to ensure a rapid setup. Many clients can be fully integrated and ready to ship within a few weeks, thanks to our user-friendly platform and expert support. We prioritize minimizing disruption to your business, allowing you to quickly leverage our advanced fulfillment capabilities.

What value-added services does ShipRelay offer beyond basic fulfillment?

Beyond standard pick-and-pack, ShipRelay offers a comprehensive suite of value-added services to enhance your brand's customer experience and operational efficiency. These include custom kitting and bundling for unique product offerings, specialized assembly services, and personalized packaging options to reinforce your brand identity. We also provide B2B and retail fulfillment, global e-commerce fulfillment, and advanced reporting for deep insights into your supply chain. Our flexible approach and expert team ensure your specific needs are met, from complex order configurations to custom branding.

How does ShipRelay compare to ShipMonk for growing e-commerce businesses?

ShipRelay differentiates itself from providers like ShipMonk by offering highly personalized service and unparalleled flexibility, particularly beneficial for growing e-commerce businesses. While both offer robust fulfillment, ShipRelay emphasizes customization with no minimums, allowing for tailored solutions that adapt precisely to your evolving needs. Our customer reviews frequently highlight our responsive support and willingness to customize fulfillment processes, ensuring a true partnership. We combine advanced technology, including multi-warehousing and rate shopping, with a dedicated team focused on simplifying complex DTC shipping challenges, providing a more hands-on and adaptable experience.

Explore more 3PLs like ShipRelay

Confirm the fit before you're locked in with a 3PL

This profile is a useful starting point. But live capacity, pricing, operational requirements, and mutual fit can't be confirmed from a listing alone. Fulfill checks these details directly and connects you with 3PLs that fit your needs and are ready to discuss your business.