ShipRelay
2.0 (1 review)
- Founded
- 2017
- Facilities
- 2
- Warehouse space
- 52,000 sq ft
About ShipRelay
Advanced e-commerce logistics and fulfillment management software, that delivers like your own shipping department.
Who ShipRelay works best with
The order profile, channels, and product types ShipRelay is set up to serve. Information not listed here may still be available. Reach out to our team to confirm.
Order and inventory profile
What ShipRelay tells Fulfill it takes on: pallet positions stored, monthly order volume, heaviest single item, and active SKUs per brand.
- Pallet storage
- Up to 100pallet positions stored at once
- Monthly order volume
- Anymonthly order volume
- Product weight
- Up to 50lb for the heaviest single item
- SKU count
- Anynumber of active SKUs
Product categories
The kinds of products ShipRelay stores, picks, and ships.
- Arts; Crafts & Sewing
- Baby Care & Supplies
- Books
- Cell Phone & Accessories
- Clothing; Shoes & Jewelry
- Cosmetics; Beauty & Personal Care
- Electronics
- Food & Beverage (Non-Regulated)
- Handmade, Collectibles & Fine Art
- Home & Kitchen (Not Bulky)
- Luggage & Travel Gear
- Medicine; Supplements & Nutraceuticals (Non-Regulated)
- Office Products
- Pet Supplies
- Sports & Outdoor Equipment
- Tools & Home Improvement
- Toys; Games & Video Games
10,000+ brands matched by Fulfill.com
Tell us your products and volumes. We shortlist the 3PLs that fit.
Get MatchedShipRelay Warehouse Locations
ShipRelay has warehouse locations in California and Tennessee.
| Location | Country | Size (sq ft) |
|---|---|---|
| Chatsworth, CA | United States | 17,000 |
| Memphis, TN | United States | 35,000 |
ShipRelay Capabilities
Services, specialty solutions, storage conditions, and certifications ShipRelay lists. Information not listed here may still be available. Reach out to our team to confirm.
Fulfillment types
The fulfillment models ShipRelay runs, from direct-to-consumer to marketplace and wholesale.
- DTC FulfillmentOnline orders shipped straight to consumers
- FBAStock sent into Amazon's fulfillment centers
- FBMAmazon orders shipped from their warehouse
- Retail FulfillmentStore-ready shipments to retail chains
- Returns ProcessingInbound returns inspected and restocked
- SFPPrime-badged orders shipped by the seller
- Wholesale FulfillmentBulk and pallet orders to buyers
Value added services
Extra services ShipRelay performs on your inventory beyond pick, pack, and ship.
- Apparel - Alterations or RepairApparel - Label TaggingApparel - LaundryBagging and SealingCustomization - Handwritten NoteKitting - Labeling or RelabelingKitting - Retail Display AssemblyKitting - Simple DTC AssemblyOtherProduct Auditing & QATicketing and PackingTracking
Storage and handling
The storage conditions and handling controls available in ShipRelay's facilities.
- Ambient Storage (Room Temp)Lot Tracking
ShipRelay Technology and Integrations
The warehouse management system ShipRelay works with.
Warehouse management system
The software ShipRelay runs its warehouse on: receiving, inventory, picking, and shipping.
- Proprietary / Custom-Built
ShipRelay Shipping and Support
How ShipRelay supports brand clients.
Support channels
How brand clients reach ShipRelay's team day to day.
- Email Support
ShipRelay Reviews: What Brands Say
View the 3PL review leaderboardApr 30, 2026Joy O'RenickMARION2.0We worked with ShipRelay for about 18 months. Inventory was sent to their warehouse in clean, sellable condition, but over time we began receiving customer complaints about orders arriving dirty or damaged, which our own test orders confirmed. ShipRelay provided changing explanations for the condition of our inventory and did not proactively inform us that products were being shipped to customers in compromised condition. We ended the relationship soon after. Retrieving the bulk of our inventory took over a month, leaving much of it unavailable during peak holiday season. When inventory was returned, numerous items were damaged, unsellable, or missing. We also encountered billing issues during the exit, including introduction of new onboarding charges and charges for work we didn't authorize. Despite repeated efforts to resolve these issues, we have not reached a resolution and a portion of our inventory remains outstanding. This experience was deeply damaging to our business. We want to ensure other founders don't experience the same negative impacts, and are happy to share documentation with those seeking more detail while evaluating potential 3PLs.
Order Accuracy2/5Fulfillment Cost3/5Fulfillment Speed3/5Customer Service1/5Scalability & Flexibility1/5
ShipRelay Pricing
Fulfill helps you discover ShipRelay's pricing. You start in our matching portal and complete a short fit conversation. ShipRelay then gives you exact rates based on your order volume, storage needs, and services.
What a 3PL quote covers
- ReceivingUnloading and checking inbound stock
- StorageCharged per pallet, bin or shelf, per month
- Pick and packUsually a base order fee plus a per item fee
- Kitting and assemblyBundles, inserts and retail displays
- Returns processingInspection, restocking or disposal
- ShippingCarrier rates, often at the provider's negotiated pricing
Rates depend on your order volume, storage profile and services, so ShipRelay quotes them per brand.
How 3PL pricing works3PLs Similar to ShipRelay
Other providers in the Fulfill.com network that serve a similar brand profile. Fulfill can put any of them side by side with your volume and channels.
ShipRelay FAQs
Which eCommerce platforms and tools does ShipRelay integrate with?
ShipRelay provides seamless integration with all major e-commerce platforms and tools to streamline your operations. Our robust platform connects effortlessly with popular systems like Shopify, Amazon, eBay, WooCommerce, and ShipStation. This ensures real-time inventory syncing, efficient order processing, and comprehensive reporting across all your sales channels. Our advanced technology stack is designed for flexibility, allowing for quick setup and continuous data flow, empowering you with full visibility and control over your fulfillment process from a single dashboard.
What value-added services does ShipRelay offer beyond basic fulfillment?
Beyond standard pick-and-pack, ShipRelay offers a comprehensive suite of value-added services to enhance your brand's customer experience and operational efficiency. These include custom kitting and bundling for unique product offerings, specialized assembly services, and personalized packaging options to reinforce your brand identity. We also provide B2B and retail fulfillment, global e-commerce fulfillment, and advanced reporting for deep insights into your supply chain. Our flexible approach and expert team ensure your specific needs are met, from complex order configurations to custom branding.
Explore more 3PLs like ShipRelay
Niches Served
Specialty Solutions
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