Ship321

We’ve been using Ship321 since 2023 now and they’ve been an awesome partner. Super flexible. Whether it’s last-minute shipments, reporting needs, or special projects, they always figure it out and make it work. They’re also really accurate which has saved us a ton of time and headaches. Orders go out correctly, inventory stays clean, and we don’t have to babysit the process. Probably the biggest win has been the cost savings. Their rates are solid, no surprise charges, and we’ve definitely trimmed our logistics spend since switching over. Overall, just a great team. Responsive, easy to work with, and they actually care about doing things right. Highly recommend!

Ship321 has been a key logistics and 3PL partner for us and supports our business across all areas of warehousing and distribution. They handle our container receiving, cross-dock operations, storage, inventory management, and both B2B and B2C order fulfillment. Their team is extremely familiar with retailer compliance, routing guides, labeling requirements, and tight ship windows, which has helped us consistently deliver on time and avoid issues. They also assist with freight coordination and last-mile solutions as our volume grows. What we value most is how responsive and hands-on their team is — they communicate clearly, move quickly, and always find practical solutions when challenges come up. Ship321 truly operates as an extension of our internal team, and their reliability and attention to detail have made them an important part of our day-to-day operations and long-term growth.

We’ve had a great experience working with this 3PL. Their customer service is always responsive and helpful, their pricing is very competitive, and partnering with them has meaningfully improved our shipping efficiency. Highly recommended.

Hands down the best 3PL we’ve worked with. Ship321 has always delivered excellent fulfillment services for our business and they are always available for questions and comments. They’ve truly made the fulfillment side of our business incredibly smooth and stress free, I can’t recommend them enough!

"As a startup few things can be more overwhelming than entering the world of warehousing, logistics, pick and pack, shipping, freight, fulfillment, packaging, ect, ect, ect As entrepreneurs we often focus on product, experience and conveying our brand. What we forget are all the details that need to be aligned in the real world of direct to consumer and retail. As such, finding a partner you can call, pick their brain, walk thru concepts, and ultimately trust is key to be successful. At Ship 321 we have found a real partner we can lean on to focus on what they do well, so we can focus on growing out brand. Thank you! ed @ aray"

"Ship321 excels at fulfillment. While we initially chose them for their Section 321 capabilities, we have stayed because of the quality of the customer service, particularly by their CEO, Edward. We text, we talk; he always picks up. He takes responsibility. He is fair. He is honest. I've worked with several other 3PLs, including some very big ones, and I no longer take those things for granted. Those qualities are far more important over the long term than anything else. Thankfully, Ship321 also has great tech, having recently upgraded to ShipHero as their WMS/OMS. While Section 321 is in flux, there is still significant value (namely deferred cashflow) in importing goods in-bond to Mexico before formally importing them to the US. With tariffs in constant change in 2025, that certainty and buffer has provided some stability in an otherwise crazy time. Thank you Ship321."

Ship321 has been an incredible partner for our business. They’ve been incredibly flexible and have been able to roll with the punches of our growing start up, while providing great service and making things happen when the pressure is on. Having a warehouse and fulfillment team who can have your back through the inevitable ups and downs of scaling a business, plus pivoting quickly to stay aligned with the latest information on tariffs and trade, they’re really in a league of their own when it comes to service and customer support.