Ship321
5.0 (12 reviews)Ship321 is a mid-market 3PL provider with one US location, three Mexico locations, and one China location and 180,000 total sq ft of warehouse space. Fulfill.com named Ship321 a Best 3PL in Mexico in 2026.
What Ship321 does
Ship321 is a cross-border 3PL fulfillment company operating in San Diego, USA and Tijuana, Mexico. We specialize in end-to-end logistics solutions that help brands optimize costs, duties, and delivery speed across the U.S.– Mexico border. We provide e-commerce fulfillment for both DTC and B2B channels, including order processing, pick & pack, last-mile shipping, and returns management. In addition, we support light assembly, kitting, and product transformation in Mexico, allowing brands to take advantage of USMCA benefits and reduce duty exposure. Our cross-border model enables daily northbound fulfillment into the U.S., combining lower operating costs in Mexico with fast, reliable delivery to U.S. customers.
Which brands are a good fit for Ship321?
Ship321 lists fulfillment experience in Baby Care & Supplies, Cell Phone & Accessories, Clothing; Shoes & Jewelry, and 9 more, so brands in those categories are the closest fit. Through Fulfill.com, 12 brands have reviewed Ship321, rating it 5 out of 5.
- Warehouse locations
- California·China·Mexico
- Product categories 12 of 21 categories, expand to view
- Baby Care & Supplies·Cell Phone & Accessories·Clothing; Shoes & Jewelry·Cosmetics; Beauty & Personal Care·Electronics·Home & Kitchen (Bulky)·Home & Kitchen (Not Bulky)·Luggage & Travel Gear·Pet Supplies·Sports & Outdoor Equipment·Tools & Home Improvement·Toys; Games & Video Games
- Value added services
- Bagging and Sealing·Customization·Kitting·Logistics·Product Auditing & QA·Ticketing and Packing
- Certifications
- Bonded Warehouse
Ship321 Reviews: What Brands Say
View the 3PL review leaderboardAnonymousAray5.0"As a startup few things can be more overwhelming than entering the world of warehousing, logistics, pick and pack, shipping, freight, fulfillment, packaging, ect, ect, ect As entrepreneurs we often focus on product, experience and conveying our brand. What we forget are all the details that need to be aligned in the real world of direct to consumer and retail. As such, finding a partner you can call, pick their brain, walk thru concepts, and ultimately trust is key to be successful. At Ship 321 we have found a real partner we can lean on to focus on what they do well, so we can focus on growing out brand. Thank you! ed @ aray"
Order Accuracy5/5Fulfillment Cost5/5Fulfillment Speed5/5Customer Service5/5Scalability & Flexibility5/5
Derrick RohlfingVerifiedPatch Notes Apparel5.0Hands down the best 3PL we’ve worked with. Ship321 has always delivered excellent fulfillment services for our business and they are always available for questions and comments. They’ve truly made the fulfillment side of our business incredibly smooth and stress free, I can’t recommend them enough!
Order Accuracy5/5Fulfillment Cost5/5Fulfillment Speed5/5Customer Service5/5Scalability & Flexibility5/5
AnonymousLoftie5.0"Ship321 excels at fulfillment. While we initially chose them for their Section 321 capabilities, we have stayed because of the quality of the customer service, particularly by their CEO, Edward. We text, we talk; he always picks up. He takes responsibility. He is fair. He is honest. I've worked with several other 3PLs, including some very big ones, and I no longer take those things for granted. Those qualities are far more important over the long term than anything else. Thankfully, Ship321 also has great tech, having recently upgraded to ShipHero as their WMS/OMS. While Section 321 is in flux, there is still significant value (namely deferred cashflow) in importing goods in-bond to Mexico before formally importing them to the US. With tariffs in constant change in 2025, that certainty and buffer has provided some stability in an otherwise crazy time. Thank you Ship321."
Order Accuracy5/5Fulfillment Cost5/5Fulfillment Speed5/5Customer Service5/5Scalability & Flexibility5/5
May 29, 2026Anonymous AVerifiedMSM5.0We've been working with Ship321 for a while now and they've been a great partner. Our company needs up to 100,000 products a year fulfilled, so having a fulfillment team that's reliable and responsive is a huge deal for us. The Ship321 team has consistently delivered, communicates well, and makes cross-border logistics much easier than we have experienced in the past. It's clear they understand e-commerce and the challenges that come with scaling. I'd definitely recommend them to any brand looking for a fulfillment partner and not just another 3PL.
Order Accuracy5/5Fulfillment Cost5/5Fulfillment Speed5/5Customer Service5/5Scalability & Flexibility5/5
May 28, 2026Mina HannaKD Hanna consulting5.0As a consultant, I try to recommend different fulfillment centers to different businesses based on fit. I always find myself recommending Ship321. They are accommodating, they work well with different groups, and it seems like they’re always looking to improve. Working with directly has been a pleasure!
Order Accuracy5/5Fulfillment Cost5/5Fulfillment Speed5/5Customer Service5/5Scalability & Flexibility5/5
May 7, 2026Ray HurtVerifiedDIGGS Pet5.0We’ve worked with several 3PLs over the years, and this team stood out for being responsive, organized, and operationally reliable. Communication was clear, inventory accuracy stayed consistent, and they handled order volume swings better than most partners we’ve worked with. What I appreciated most was that issues were addressed quickly instead of becoming long operational headaches. Their team was proactive, easy to work with, and understood the importance of execution detail in a fast-moving environment. Overall, a strong partner for brands looking to improve fulfillment consistency and reduce operational friction.
Order Accuracy5/5Fulfillment Cost5/5Fulfillment Speed5/5Customer Service5/5Scalability & Flexibility5/5
Apr 24, 2026Ariel ZvaiflerCloud water filters5.0I’m so grateful we found this 3PL. We have been very happy with the team. To say they go above and beyond for us is a gross understatement. I was weary of having a 3PL do our fulfillment. I have always done it myself. My last company shipped 70k boxes a month and so it was hard to let go. I worried about small special projects, decision making, the customer experience. We worked with Edward who is an entrepreneur himself. This has made the biggest difference. They have been fantastic to work with. Anytime an issue does arise it’s fixed and doesn’t happen again. If you find this place you’re lucky!
Order Accuracy5/5Fulfillment Cost5/5Fulfillment Speed5/5Customer Service5/5Scalability & Flexibility5/5
Apr 24, 2026Anonymous AnonymousCompany A5.0Best 3pl we've ever used hands down. Unlike other 3pls, there are rarely errors. They are responsive and easy to work with.
Order Accuracy5/5Fulfillment Cost5/5Fulfillment Speed5/5Customer Service5/5Scalability & Flexibility5/5
Jan 15, 2026Casey MathewsVerifiedSunday Golf5.0We’ve been using Ship321 since 2023 now and they’ve been an awesome partner. Super flexible. Whether it’s last-minute shipments, reporting needs, or special projects, they always figure it out and make it work. They’re also really accurate which has saved us a ton of time and headaches. Orders go out correctly, inventory stays clean, and we don’t have to babysit the process. Probably the biggest win has been the cost savings. Their rates are solid, no surprise charges, and we’ve definitely trimmed our logistics spend since switching over. Overall, just a great team. Responsive, easy to work with, and they actually care about doing things right. Highly recommend!
Order Accuracy5/5Fulfillment Cost5/5Fulfillment Speed5/5Customer Service5/5Scalability & Flexibility5/5
Jan 12, 2026Jacob NadjariVerifiedJust Access Inc5.0Ship321 has been a key logistics and 3PL partner for us and supports our business across all areas of warehousing and distribution. They handle our container receiving, cross-dock operations, storage, inventory management, and both B2B and B2C order fulfillment. Their team is extremely familiar with retailer compliance, routing guides, labeling requirements, and tight ship windows, which has helped us consistently deliver on time and avoid issues. They also assist with freight coordination and last-mile solutions as our volume grows. What we value most is how responsive and hands-on their team is — they communicate clearly, move quickly, and always find practical solutions when challenges come up. Ship321 truly operates as an extension of our internal team, and their reliability and attention to detail have made them an important part of our day-to-day operations and long-term growth.
Order Accuracy5/5Fulfillment Cost5/5Fulfillment Speed5/5Customer Service5/5Scalability & Flexibility5/5
Jan 7, 2026AnonymousCentered Heart Yoga5.0We’ve had a great experience working with this 3PL. Their customer service is always responsive and helpful, their pricing is very competitive, and partnering with them has meaningfully improved our shipping efficiency. Highly recommended.
Order Accuracy5/5Fulfillment Cost5/5Fulfillment Speed5/5Customer Service5/5Scalability & Flexibility5/5
Jun 12, 2025Steven E. WilcoxVerifiedPARKIT Co.5.0Ship321 has been an incredible partner for our business. They’ve been incredibly flexible and have been able to roll with the punches of our growing start up, while providing great service and making things happen when the pressure is on. Having a warehouse and fulfillment team who can have your back through the inevitable ups and downs of scaling a business, plus pivoting quickly to stay aligned with the latest information on tariffs and trade, they’re really in a league of their own when it comes to service and customer support.
Order Accuracy5/5Fulfillment Cost5/5Fulfillment Speed5/5Customer Service5/5Scalability & Flexibility5/5
Ship321 Warehouse Locations
Ship321 has warehouse locations in California, China, and Mexico.
| Location | Country | Size (sq ft) |
|---|---|---|
| San Diego, CA | United States | 50,000 |
| 宝安区, Guang Dong Sheng | China | 30,000 |
| Col. Parque, B.C. | Mexico | 55,000 |
| Sin Asignación En Nombre de Asentamiento, B.C. | Mexico | 25,000 |
| Tijuana, BCN | Mexico | 20,000 |
Ship321 Pricing
Fulfill helps you discover Ship321’s pricing. You start in our matching portal and complete a short fit conversation. Ship321 then gives you exact rates based on your order volume, storage needs, and services.
- ReceivingUnloading and checking inbound stock
- StorageCharged per pallet, bin or shelf, per month
- Pick and packUsually a base order fee plus a per item fee
- Kitting and assemblyBundles, inserts and retail displays
- Returns processingInspection, restocking or disposal
- ShippingCarrier rates, often at the provider's negotiated pricing
Ship321 Alternatives
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Get My Free ShortlistShip321 FAQs
What are Ship321's fulfillment costs and fee structures, particularly with Section 321 benefits?
Ship321 offers transparent and economical pricing designed to eliminate hidden fees. Our core differentiator is leveraging Section 321, which allows for duty-free importing of eligible goods into the U.S., providing significant cost savings for your business. We work to design tailored warehousing and distribution strategies that optimize your expenses while maintaining a high shipment accuracy rate of over 99%. Contact us for a customized quote that reflects your specific volume and service needs.
What products and industries does Ship321 specialize in serving, especially with its Section 321 expertise?
Ship321 specializes in providing customized warehousing and distribution solutions primarily for eCommerce businesses. Our deep expertise in Section 321 compliance is particularly beneficial for companies importing goods into the U.S., enabling duty-free entry for eligible shipments. We handle a wide range of products and offer comprehensive services including Amazon FBA/FBM preparation, kitting, labeling, and storage, ensuring efficient and compliant fulfillment for your online store's inventory.
Which eCommerce platforms and tools does Ship321 integrate with to streamline order fulfillment?
Ship321 ensures seamless order management and fulfillment through our robust integration capabilities. We partner with Extensiv Integration Manager, which allows us to connect with hundreds of leading eCommerce platforms and technology solutions. This enables you to easily automate and streamline your online orders from a single platform, providing real-time visibility and efficient data flow between your sales channels and our fulfillment operations. Our goal is to simplify your logistics technology stack.
Does Ship321 work with startup companies, and what are the typical onboarding requirements or minimums?
Yes, Ship321 is equipped to work with growing businesses, including startups, by offering scalable and flexible solutions. While we don't have strict minimum volume or storage requirements that would exclude emerging businesses, our focus is on designing strategies that support your growth. Onboarding typically involves integrating your sales channels and setting up your inventory, and we aim for an efficient process. We also offer flexible contract terms, avoiding mandatory long-term commitments, to provide the agility your business needs.
How does Ship321's Section 321 expertise and pricing compare to Fulfillment by Amazon (FBA)?
Ship321 offers a distinct alternative to Fulfillment by Amazon (FBA) by focusing on personalized service, transparent pricing, and significant cost savings through our Section 321 expertise. Unlike FBA's often complex and variable fee structures, we provide clear, economical pricing with no hidden charges, eliminating duties for eligible imports. Our tailored approach ensures your specific warehousing and distribution needs are met, offering a more controlled and potentially more profitable fulfillment solution compared to FBA's standardized model, especially for businesses looking to optimize import costs.
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