Relay Distro
Relay Distro is a boutique 3PL provider with one US location, with 60,000 total sq ft of warehouse space.
- Founded
- 2022
- Facilities
- 1
- Warehouse space
- 60,000 sq ft
About Relay Distro
Relay Distribution is a Houston-based 3PL built for growing eCommerce brands. We're a hands-on, customer-first team that goes beyond pick and pack, offering in-house product development, sourcing, and photo/video support. Our warehouse runs on smart tech, including the first-ever PIO automation system in Texas, but it's our people and partnership-driven…
Relay Distribution is a Houston-based 3PL built for growing eCommerce brands. We're a hands-on, customer-first team that goes beyond pick and pack, offering in-house product development, sourcing, and photo/video support. Our warehouse runs on smart tech, including the first-ever PIO automation system in Texas, but it's our people and partnership-driven approach that truly set us apart.
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Relay Distribution is a Houston-based 3PL built for growing eCommerce brands. We're a hands-on, customer-first team that goes beyond pick and pack, offering in-house product development, sourcing, and photo/video support. Our warehouse runs on smart tech, including the first-ever PIO automation system in Texas, but it's our people and partnership-driven approach that truly set us apart.
Who Relay Distro works best with
The order profile, channels, and product types Relay Distro is set up to serve. Information not listed here may still be available. Reach out to our team to confirm.
Order and inventory profile
What Relay Distro tells Fulfill it takes on: pallet positions stored, monthly order volume, heaviest single item, and active SKUs per brand.
- Pallet storage
- 10 to 500pallet positions stored at once
- Monthly order volume
- At least 750orders per month
- Product weight
- Up to 20lb for the heaviest single item
- SKU count
- Up to 5,000active SKUs for a single brand
Product categories
The kinds of products Relay Distro stores, picks, and ships.
Relay Distro Warehouse Locations
Relay Distro has warehouse locations in Texas.
| Location | Country | Size (sq ft) |
|---|---|---|
| Houston, TX | United States | 60,000 |
Relay Distro Capabilities
Services, specialty solutions, storage conditions, and certifications Relay Distro lists. Information not listed here may still be available. Reach out to our team to confirm.
Fulfillment types
The fulfillment models Relay Distro runs, from direct-to-consumer to marketplace and wholesale.
- DTC FulfillmentOnline orders shipped straight to consumers
- FBAPrep and forwarding into Amazon warehouses
- FBMAmazon orders shipped from their warehouse
- Returns ProcessingInbound returns inspected and restocked
- Wholesale FulfillmentBulk and pallet orders to buyers
Value added services
Extra services Relay Distro performs on your inventory beyond pick, pack, and ship.
- Apparel - Label TaggingBagging and SealingInsurancesKitting - Labeling or RelabelingKitting - Simple DTC AssemblyLogistics - Domestic (FTL & LTL)Photo StudioProduct Auditing & QATrackingVideo Studio
Specialty solutions
Specialized programs and product handling Relay Distro is set up for.
Storage and handling
The storage conditions and handling controls available in Relay Distro's facilities.
- Temperature Controlled StorageAmbient Storage (Room Temp)Lot Tracking
Relay Distro Technology and Integrations
The warehouse management system and the storefront and marketplace connections Relay Distro works with.
Warehouse management system
The software Relay Distro runs its warehouse on: receiving, inventory, picking, and shipping.
Sales channels & integrations
The storefronts, marketplaces, and tools Relay Distro connects to for orders, inventory, and shipping data.
Amazon
BigCommerce
eBay
Etsy
Shopify
Squarespace
TikTok Shop
Walmart
WooCommerce
Relay Distro Shipping and Support
Carriers Relay Distro ships with and how its team supports brand clients.
Carriers
The parcel and postal carriers Relay Distro ships orders with.
DHL eCommerce
FedEx
UPS
USPS
Support channels
How brand clients reach Relay Distro's team day to day.
- Account Manager
- Email Support
- Live Chat
Relay Distro Reviews
Fulfill.com collects these reviews from brands that have worked with this 3PL. An empty record is not a negative signal. Ask us for references from brands with a product profile like yours.
Relay Distro Pricing
Fulfill helps you discover Relay Distro's pricing. You start in our matching portal and complete a short fit conversation. Relay Distro then gives you exact rates based on your order volume, storage needs, and services.
What a 3PL quote covers
- ReceivingUnloading and checking inbound stock
- StorageCharged per pallet, bin or shelf, per month
- Pick and packUsually a base order fee plus a per item fee
- Kitting and assemblyBundles, inserts and retail displays
- Returns processingInspection, restocking or disposal
- ShippingCarrier rates, often at the provider's negotiated pricing
Rates depend on your order volume, storage profile and services, so Relay Distro quotes them per brand.
How 3PL pricing works3PLs Similar to Relay Distro
Other providers in the Fulfill.com network that serve a similar brand profile. Fulfill can put any of them side by side with your volume and channels.
Relay Distro FAQs
What services does Relay Distribution offer?
Relay Distribution provides comprehensive 3PL services, including warehousing, kitting, inventory management, and fulfillment. We also offer product photography and manufacturing services to support your brand's growth from start to finish. Our goal is to provide seamless operations and exceptional customer experiences, allowing you to focus on product innovation and marketing.
What are Relay Distribution's fulfillment costs and fee structures?
As a mid-market 3PL, Relay Distribution offers flexible pricing structures tailored to your specific needs. Our fulfillment costs depend on factors such as storage volume, order frequency, and shipping destinations. Contact us for a personalized quote, and we'll provide a transparent breakdown of all associated fees. We aim to provide cost-effective solutions that scale with your business.
Which eCommerce platforms and tools does Relay Distribution integrate with?
Relay Distribution integrates with a wide range of popular eCommerce platforms and tools to streamline your fulfillment process. While a comprehensive list is available upon request, we commonly work with platforms like Shopify, WooCommerce, and Amazon. Our integrations ensure seamless data transfer and real-time inventory updates, minimizing errors and maximizing efficiency.
What shipping speeds and zones does Relay Distribution cover?
Based in Houston, Texas, Relay Distribution offers nationwide shipping with various delivery options to meet your customers' needs. We partner with major carriers to provide reliable and cost-effective shipping solutions. While we don't currently offer same-day delivery, we strive to provide fast and efficient shipping within standard delivery timeframes. Contact us to discuss specific shipping needs and coverage areas.
How does Relay Distribution compare to ShipBob?
While both Relay Distribution and ShipBob offer 3PL services, Relay Distribution distinguishes itself through its commitment to transparency and personalized service. We provide a transparent look into our daily operations through vlogs, allowing you to see exactly how your products are handled. As a mid-market 3PL, we offer more flexible solutions and dedicated support compared to larger providers like ShipBob. Our focus is on building long-term partnerships and providing tailored solutions to help your business thrive.
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