Our Serviceworks Overview
Our Serviceworks is a women-led, sustainability-focused third-party logistics (3PL) provider specializing in premium direct-to-consumer (DTC) fulfillment for growing and established brands. Centrally located in Dallas, Texas, our strategic location enables efficient distribution throughout the United States while supporting seamless domestic and global shipping programs. Operating from a fully climate-controlled facility, we deliver exceptional attention to detail through custom packaging solutions, branded unboxing experiences, and meticulous order fulfillment that protects and elevates our clients' products. In addition to DTC fulfillment, we offer Amazon FBA preparation, retail and wholesale distribution, and scalable high-volume fulfillment programs with competitive discount structures.
What truly sets Our Serviceworks apart is our partnership-driven approach. We take the time to learn your brand, understand your products, and immerse ourselves in your industry so we can deliver best-in-class service to one of the most critical components of your business—fulfillment. We believe our success is directly tied to yours, and we become an extension of your team, providing personalized support, proactive communication, and solutions tailored to your growth goals. When you need us, we're here. We respond quickly to emails, answer the phone when you call, and pride ourselves on being accessible, accountable, and responsive.
Our executive leadership team brings deep expertise in carrier management, strategically cultivating relationships across multiple carrier networks to provide clients with the optimal mix of service levels, transit times, and cost efficiencies. By combining the right carrier partners for each brand's unique requirements, we help maximize customer satisfaction while controlling shipping costs, whether orders are shipping across town or around the world.
Our team is dedicated to the finer points of fulfillment, ensuring accuracy, speed, and a superior customer experience at every touchpoint. Through our exclusive New Brand Launch Program, we partner closely with emerging brands to provide strategic fulfillment support, operational guidance, and scalable logistics solutions that help accelerate growth from launch through long-term success. Whether you're launching a new brand, scaling an established eCommerce business, or expanding into retail and wholesale channels, Our Serviceworks provides the expertise, service, and partnership needed to help your brand thrive. Learn more at www.ourserviceworks.com.
Our Serviceworks Alternatives
Looking for similar 3PL providers? Here are the top alternatives based on services, specializations, and fulfillment capabilities.
Our Serviceworks Team
Meet the team driving Our Serviceworks success.

Jessica Trent
Vice President of Sales

John Doe
Chief Executive Officer

John Doe
Chief Executive Officer

John Doe
Chief Executive Officer

John Doe
Chief Executive Officer
Our Serviceworks Customers
Meet the customers that Our Serviceworks services.
Our Serviceworks Technology
Our Serviceworks integrates with a wide range of eCommerce platforms and tools to streamline your fulfillment:
ShipSigma
ShipSigma is an AI-powered small parcel cost optimization platform that combines carrier contract negotiation, parcel invoice auditing, and shipping analytics to help high-volume shippers reduce shipping costs by an average of 25% without changing carriers or service levels.
IPS Packaging & Automation
IPS Packaging & Automation is an ISO 9001:2015 certified packaging solutions provider with 50 years of experience, delivering industrial packaging supplies, automation systems, custom engineering, and supply chain optimization across industries including automotive, healthcare, CPG, manufacturing, and 3PL fulfillment.
Boxtalk
Boxtalk is an AI-powered B2B SaaS platform purpose-built for 3PL operators, delivering automated carrier billing, invoice auditing, rate intelligence, and conversational data insights that help fulfillment companies reduce costs and boost profitability.
Pacific 2 Atlantic Logistics, Inc
Pacific 2 Atlantic Logistics (P2A Logistics) is a Chicago-based freight brokerage offering comprehensive transportation solutions across nine modes including FTL, LTL, dry van, reefer, flatbed, container, air freight, ocean freight, and rail freight.
Extensiv
Extensiv provides omnichannel fulfillment software for 3PLs and brands, offering warehouse management, order management, inventory management, and network management solutions that automate workflows, reduce errors, and help logistics operations scale profitably.
MaddWill AI
Tarviq is a freight data intelligence platform that audits carrier invoices before they get paid, catches billing errors, and reconciles data across TMS, WMS and ERP systems automatically. Built for 3PLs, manufacturers, distributors and retailers shipping freight at volume. We surface the revenue leakage and data gaps your team doesn't have time to find manually.
Our Serviceworks Awards
Industry awards and certifications earned by Our Serviceworks

Texas

Top 100 3PLs in the US 2026
Our Serviceworks Press
Meet the team driving Our Serviceworks's success.
Shipping Pilot Expands to New Markets
Tech Logistics News — Jan 15, 2024
Shipping Pilot announces its expansion into new international markets, enabling faster deliveries and reduced shipping costs for its clients.
E-commerce 3PL of the Year Award 2023
Fulfillment Times — Dec 1, 2023
Shipping Pilot was recognized as the 3PL of the Year for its innovative solutions and exceptional client satisfaction.
New AI-Driven Warehouse Technology
Supply Chain Weekly — Nov 20, 2023
An inside look at Shipping Pilot's adoption of AI-driven robotics to streamline warehouse operations and improve order accuracy.