Our Serviceworks
https://www.ourserviceworks.com
https://www.linkedin.com/company/our-serviceworks
Our Serviceworks Pricing, Reviews, & Locations (2026)
Our Serviceworks operates an 80,000 sq ft Carrollton, Texas warehouse for top-tier 3PL services. Expert order fulfillment and storage solutions.
What are Our Serviceworks' fulfillment costs and fee structures?
Our Serviceworks offers transparent and competitive pricing tailored to your specific needs, ensuring you only pay for the services you use. While exact costs vary based on volume, product type, and service complexity, our fee structures are designed to be flexible for growing businesses. We provide detailed breakdowns for services like receiving, storage, pick and pack, and shipping. Our central Texas location often translates to cost savings on shipping for many brands, and our efficient processes, including a 99.9% order accuracy rate, minimize costly errors. We aim to provide a cost-effective solution that supports your growth without hidden fees.
Which eCommerce platforms and tools does Our Serviceworks integrate with?
Our Serviceworks provides seamless integration with a comprehensive range of leading eCommerce platforms and business tools to streamline your operations. We integrate directly with popular platforms such as Amazon, Shopify, BigCommerce, WooCommerce, Magento, Etsy, eBay, TikTok Shop, Squarespace, and Wix. Beyond eCommerce, we also support integrations with enterprise resource planning (ERP) systems like Microsoft Dynamics, NetSuite, Oracle, and SAP. This extensive compatibility ensures a smooth data flow for order processing, inventory management, and real-time tracking, allowing you to manage your fulfillment efficiently from your existing systems.
What shipping speeds and zones does Our Serviceworks cover?
Strategically located in Carrollton, Texas, Our Serviceworks' central facility enables efficient shipping across the continental U.S. We guarantee same-day order fulfillment for orders placed by our cutoff time, ensuring your products are dispatched quickly. Our prime location allows for 2-3 business day coast-to-coast shipping coverage for most of the U.S., significantly reducing transit times and shipping costs for many brands. We partner with major carriers including FedEx, UPS, USPS, and DHL eCommerce to offer a variety of shipping options and reach all zones effectively, ensuring reliable and timely delivery to your customers.
What value-added services does Our Serviceworks offer beyond basic fulfillment?
Beyond core fulfillment, Our Serviceworks provides a suite of value-added services designed to enhance your brand's customer experience and operational efficiency. These include specialized subscription box fulfillment, FBA prep services for Amazon sellers, retail/wholesale fulfillment, and intricate kitting and assembly. We also offer custom packaging, apparel label tagging, bagging and sealing, and product auditing. For enhanced customer support, we provide optional outsourced call center services, warranty processing, and branded customer interactions. Our comprehensive offerings, combined with our 35 years of industry experience, ensure a tailored solution for your unique business needs.
How does Our Serviceworks compare to other 3PLs like ShipBob or Red Stag Fulfillment?
Our Serviceworks differentiates itself through a combination of personalized service, exceptional accuracy, and strategic location, setting us apart from larger, more generalized 3PLs. While companies like ShipBob offer a vast network of warehouses and Red Stag specializes in oversized items, OSW provides a highly accurate (99.9% order accuracy, triple reimbursement guarantee) and efficient fulfillment solution from our central Texas facility, often leading to faster coast-to-coast shipping and cost savings. We pride ourselves on being a woman-led, sustainability-focused partner with 35 years of experience, offering comprehensive services from eCommerce to complex kitting, all backed by highly responsive customer support and a user-friendly software interface.
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