EFEX
EFEX is a mid-market 3PL provider.
What EFEX does
EFEX is a Vietnamese third-party logistics and cross-border fulfillment provider trading as EFEX Asia Logistics Service Joint Stock Company, whose Vietnamese entity was registered in Hanoi in May 2019. The company's own corporate timeline dates a predecessor business to 2010, records expansion into the wider Southeast Asian and East Asian markets in 2021, and entry into the United States market in 2023. EFEX offers e-commerce order fulfillment, B2B and retail fulfillment, cross-border shipping, bonded warehousing and customs clearance, and it supplies customers a free order management system that integrates with their sales channels for real-time order and inventory visibility. Its published network spans Vietnam, the United States and Japan, anchored by a Hanoi facility at 8 Le Quang Dao in the Nam Tu Liem district and a United States address in Garland, Texas. A company press release describes two large warehouses in Ho Chi Minh City and Hanoi, supported by further warehouses in other provinces and near the Vietnamese border. Value-added services include customised packaging, marketing inserts, returns handling and after-sales customer service. EFEX markets same-day order processing, two-day delivery on supported lanes and a 97 percent customer satisfaction score, and states that it employs more than 1,000 logistics specialists worldwide.
EFEX Reviews
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EFEX Locations
EFEX’s locations, as listed in Fulfill.com’s 3PL directory:
- Japan
- Texas
- US Central
EFEX Pricing
Fulfill helps you discover EFEX’s pricing. You start in our matching portal and complete a short fit conversation. EFEX then gives you exact rates based on your order volume, storage needs, and services.
- ReceivingUnloading and checking inbound stock
- StorageCharged per pallet, bin or shelf, per month
- Pick and packUsually a base order fee plus a per item fee
- Kitting and assemblyBundles, inserts and retail displays
- Returns processingInspection, restocking or disposal
- ShippingCarrier rates, often at the provider's negotiated pricing
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Get My Free ShortlistEFEX FAQs
What warehouse management services does EFEX provide?
EFEX provides comprehensive warehouse management services including receiving, put-away, storage optimization, order picking, packing, shipping, and real-time inventory tracking. Our 7-step warehouse management process ensures efficient handling of goods from inbound to outbound operations with detailed flowchart documentation for transparency.
How does EFEX handle the receiving and storage process?
EFEX follows a systematic receiving process where goods are inspected upon arrival, verified against purchase orders, and then strategically placed in the most appropriate storage areas during the put-away phase. This ensures optimal space utilization and easy retrieval when orders need to be fulfilled.
What is EFEX's order fulfillment process?
EFEX's order fulfillment process includes streamlined picking procedures to improve accuracy, lightweight yet protective packing methods, and efficient shipping coordination. Each step is documented and tracked to ensure orders are processed quickly and accurately from warehouse to customer.
Does EFEX provide real-time inventory tracking and reporting?
Yes, EFEX provides comprehensive reporting on the movement of goods throughout the warehouse. Our system tracks inventory in real-time, giving you visibility into stock levels, order status, and warehouse operations to help you make informed business decisions.
What makes EFEX suitable for e-commerce businesses?
EFEX understands the needs of modern e-commerce businesses, including those selling on platforms like TikTok. We offer integrated logistics solutions with support for multiple payment methods (PayPal, Stripe), international shipping capabilities, and expertise in helping businesses scale their operations efficiently.
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