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Wayfindr (formerly CBIP)

4.7 (3 reviews)

Wayfindr (formerly CBIP) is a mid-market 3PL provider with three US locations, one Australia location, one Canada location, one China location, one France location, one United Kingdom location, one Hong Kong location, one Netherlands location, one NZ location, one Singapore location, one TW location, and one VN location, with 37,000 total sq ft of warehouse space. Fulfill.com named Wayfindr (formerly CBIP) a Best 3PL in Australia in 2026.

Founded
2015
Facilities
14
Warehouse space
37,000 sq ft

About Wayfindr (formerly CBIP)

Your 4PL Logistics Partner for E-Commerce. We work behind the scenes to help brands navigate complexity and deliver their promise worldwide. Wayfindr (formerly CBIP) is more than a logistics provider. We’re a growth partner. We help you design and build a logistics program that adapts to changing market dynamics, so

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Who Wayfindr (formerly CBIP) works best with

The order profile, channels, and product types Wayfindr (formerly CBIP) is set up to serve. Information not listed here may still be available. Reach out to our team to confirm.

Order and inventory profile

What Wayfindr (formerly CBIP) tells Fulfill it takes on: pallet positions stored, monthly order volume, heaviest single item, and active SKUs per brand.

Pallet storage
Anynumber of pallet positions
Monthly order volume
At least 150orders per month
Product weight
Up to 100lb for the heaviest single item
SKU count
Anynumber of active SKUs

Wayfindr (formerly CBIP) Warehouse Locations

Wayfindr (formerly CBIP) has warehouse locations in California, Illinois, Texas, Australia, Canada, China, France, Hong Kong, NZ, Netherlands, Singapore, TW, United Kingdom, and VN.

LocationCountrySize (sq ft)
Los Angeles, CAUnited States
Chicago, ILUnited States
Dallas, TXUnited States24,000
Wetherill Park, NSWAustralia3,000
CanadaCanada
ChinaChina
FranceFrance
United KingdomUnited Kingdom
Hong KongHong Kong
NetherlandsNetherlands
NZNZ
SingaporeSingapore
TWTW
District 12, Ho Chi Minh CityVN10,000

Wayfindr (formerly CBIP) Capabilities

Services, specialty solutions, storage conditions, and certifications Wayfindr (formerly CBIP) lists. Information not listed here may still be available. Reach out to our team to confirm.

Fulfillment types

The fulfillment models Wayfindr (formerly CBIP) runs, from direct-to-consumer to marketplace and wholesale.

  • DTC FulfillmentOnline orders shipped straight to consumers
  • FBAPrep and forwarding into Amazon warehouses
  • FBMAmazon orders shipped from their warehouse
  • Retail FulfillmentStore-ready shipments to retail chains
  • Returns ProcessingInbound returns inspected and restocked
  • Wholesale FulfillmentBulk and pallet orders to buyers

Value added services

Extra services Wayfindr (formerly CBIP) performs on your inventory beyond pick, pack, and ship.

Apparel - Alterations or RepairApparel - Label TaggingApparel - LaundryBagging and SealingCustomization - EmbroideryCustomization - Handwritten NoteCustomization - Laser EngravingCustomization - Screen Printing (DTF)Customization - Screen Printing (DTG)Kitting - Labeling or RelabelingKitting - Retail Display AssemblyKitting - Simple DTC AssemblyLogistics - Domestic (FTL & LTL)Logistics - End To End ImportLogistics - Port DrayageOperations - Customer Service Call CenterOperations - Outbound Sales CenterPhoto StudioProduct Auditing & QATicketing and PackingVideo Studio

Specialty solutions

Specialized programs and product handling Wayfindr (formerly CBIP) is set up for.

Storage and handling

The storage conditions and handling controls available in Wayfindr (formerly CBIP)'s facilities.

Temperature controlledAmbient Storage (Room Temp)Humidity Controlled StorageTemperature Controlled StorageAmbient StorageLot Tracking

Certifications

Certifications and registrations Wayfindr (formerly CBIP) holds.

B CorpBonded WarehouseC-TPATFDA RegisteredHazmatSeller Fulfilled PrimeB-Corp

Wayfindr (formerly CBIP) Reviews: What Brands Say

View the 3PL review leaderboard
4.7
3 reviews
Order Accuracy4.7
Fulfillment Cost4.3
Fulfillment Speed5.0
Customer Service5.0
Scalability & Flexibility4.7
Anonymous
Optimal Health
Apr 1, 2025
5.0

Working with CBIP has been nothing short of exceptional. Their team is professional, friendly and genuinely accommodating, consistently going the extra mile to understand the specific needs of our business. From the first onboarding call itself to our present day operations, they’ve made every step feel seamless. As a 4PL partner, CBIP have quite a number of tools at their disposal for your many needs as a growing business. For example, the fact that they have so many distribution centers around the world gives you many options to find the best one for your target demographic, at the lowest possible cost. Their systems are advanced and it's clear that every process has been designed with attention to detail and scalability in mind. CBIP pays attention to the details that most others overlook, and this is especially important when partnering with a 4PL. Highly recommended for brands that value efficiency, innovation, and a partner who actually cares.

Order Accuracy5/5
Fulfillment Cost5/5
Fulfillment Speed5/5
Customer Service5/5
Scalability & Flexibility5/5
Juwita RemvikVerified
Ohdoki AS
Mar 25, 2025
4.2

Overall, we’re satisfied with CBIP’s service. Their customer support has been excellent- responsive, helpful, and quick to resolve any issues. Fulfilment speed is also strong. While we’ve experienced occasional minor human errors, they’ve been manageable and not impactful. That said, B2B fulfilment costs remain high and continue to be a challenge. We also hope to see improvements in the Bundle system features going forward.

Order Accuracy4/5
Fulfillment Cost3/5
Fulfillment Speed5/5
Customer Service5/5
Scalability & Flexibility4/5
Ville HirvisuoVerified
Takomo Manufacturing Company
Mar 17, 2025
5.0

CBIP provides a comprehensive, full-package service and is amazing to work with!

Order Accuracy5/5
Fulfillment Cost5/5
Fulfillment Speed5/5
Customer Service5/5
Scalability & Flexibility5/5

Wayfindr (formerly CBIP) Pricing

Fulfill helps you discover Wayfindr (formerly CBIP)'s pricing. You start in our matching portal and complete a short fit conversation. Wayfindr (formerly CBIP) then gives you exact rates based on your order volume, storage needs, and services.

What a 3PL quote covers

  • ReceivingUnloading and checking inbound stock
  • StorageCharged per pallet, bin or shelf, per month
  • Pick and packUsually a base order fee plus a per item fee
  • Kitting and assemblyBundles, inserts and retail displays
  • Returns processingInspection, restocking or disposal
  • ShippingCarrier rates, often at the provider's negotiated pricing
Get exact pricing

Rates depend on your order volume, storage profile and services, so Wayfindr (formerly CBIP) quotes them per brand.

How 3PL pricing works

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Wayfindr (formerly CBIP) FAQs

What are Wayfindr's fulfillment costs and fee structures?

Wayfindr provides tailored logistics solutions, meaning our cost structures are customized to your specific needs, including volume, service complexity, and product type. While B2B fulfillment costs are noted for their comprehensive nature, our approach ensures you only pay for the services essential to your supply chain. We focus on optimizing your entire logistics process, from e-commerce fulfillment to specialized handling, to deliver overall cost efficiency and value. Contact us for a detailed quote based on your unique requirements.

What value-added services does Wayfindr offer beyond basic fulfillment?

Beyond standard warehousing and shipping, Wayfindr offers a comprehensive suite of value-added services designed to enhance your supply chain. These include apparel alterations, precise labeling, custom packaging and kitting, and specialized handling for unique product requirements. As a 4PL provider, we integrate these services seamlessly into your tailored logistics plan, ensuring a full-package solution that optimizes efficiency and customer satisfaction from start to finish.

What products/industries does Wayfindr specialize in serving?

Wayfindr specializes in serving a diverse range of industries and product types, offering expertise in complex and regulated sectors. Our capabilities extend to handling Hazmat materials, supporting Seller Fulfilled Prime operations, managing Bonded Warehouse requirements, and ensuring compliance for FDA Registered products. We leverage our global network and integrated technologies to provide specialized, compliant, and efficient logistics solutions for businesses with unique product handling and regulatory needs.

What shipping speeds and zones does Wayfindr cover, especially in Australia?

Wayfindr offers extensive geographic coverage and flexible shipping speeds, leveraging our global network and partnerships with major carriers like UPS, FedEx, and DHL. In Australia, our 459,000 sq. ft. warehouse in Banksmeadow serves as a key hub, enabling efficient distribution across the region. We work to optimize delivery times and reach various zones, providing solutions that can be scaled and adjusted to meet peak demands and ensure timely delivery for your customers.

How does Wayfindr differentiate itself from traditional 3PL providers like DHL or FedEx?

Unlike traditional 3PLs or carriers like DHL and FedEx, Wayfindr operates as a 4PL provider, offering a higher level of integrated supply chain management. We don't just execute logistics; we optimize your entire supply chain through tailored plans, linking you with a global network and advanced integrated technologies. This comprehensive approach, combined with our expertise in specialized niches and value-added services, provides a more strategic partnership focused on end-to-end efficiency and problem-solving, rather than just transactional services.

Explore more 3PLs like Wayfindr (formerly CBIP)

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