
Technology Partner
ShippingEasy is a comprehensive shipping and eCommerce platform designed to streamline operations for online merchants and retailers. The platform combines discounted shipping rates from major carriers like UPS, USPS, and GlobalPost with powerful automation tools and customer marketing capabilities. What sets ShippingEasy apart is its holistic approach to eCommerce growth - beyond just shipping labels, they provide branded shipping experiences, automated customer marketing tools, and business intelligence features that help merchants increase repeat purchases and build customer loyalty.
Small to medium-sized eCommerce merchants seeking shipping cost reduction and operational efficiencyOnline retailers looking to create branded shipping experiences and improve customer retentionGrowing businesses that want to automate post-purchase marketing and review generationMerchants shipping domestically and internationally who need access to discounted carrier rates
Significant shipping discounts on major carriers (UPS, USPS, GlobalPost) for businesses of all sizesIntegrated customer marketing tools that automate post-purchase engagement and review requestsBranded shipping experience capabilities that reinforce brand identity throughout deliveryUser-friendly platform that simplifies complex shipping processes with batch processing and automationComprehensive solution addressing both operational efficiency and customer retention in one platformInternational shipping capabilities with discounted rates for global expansion
Primarily designed for direct-to-consumer merchants rather than B2B or wholesale shipping operationsMay lack advanced warehouse management features needed by larger operationsCustomer marketing tools, while useful, may not replace dedicated email marketing platforms for complex campaignsLimited customization options for businesses with highly specialized shipping requirements
ShippingEasy serves as a complete shipping and eCommerce growth platform for online merchants looking to streamline their operations while building stronger customer relationships. The company has positioned itself as more than just a shipping software provider, offering an integrated solution that addresses the entire post-purchase customer experience.
Core Shipping Platform
At its foundation, ShippingEasy provides significant shipping cost savings through negotiated discounts with major carriers including UPS, USPS, and GlobalPost for both domestic and international shipments. The platform simplifies the shipping process with batch processing, automated label generation, and seamless integration with popular eCommerce platforms. Merchants can access enterprise-level shipping rates typically reserved for high-volume shippers, regardless of their actual shipping volume.
Branded Customer Experience
ShippingEasy goes beyond basic shipping functionality by enabling merchants to create branded shipping experiences that reinforce their brand identity throughout the delivery process. This includes customized tracking pages, branded packaging inserts, and personalized delivery notifications that keep customers engaged from purchase to delivery.
Customer Marketing and Retention
The platform's Customer Marketing tool distinguishes ShippingEasy from traditional shipping software by providing automated email marketing capabilities designed specifically for post-purchase engagement. Merchants can set up automated review requests, promotional campaigns, and retention emails that leverage shipping data to create targeted marketing touchpoints. This feature helps businesses increase customer lifetime value and generate more positive reviews.
Target Market and Use Cases
ShippingEasy primarily serves small to medium-sized eCommerce businesses that need to optimize their shipping operations while growing their customer base. The platform is particularly valuable for merchants who want to compete with larger retailers by offering professional shipping experiences and maintaining customer relationships through automated marketing. Common use cases include businesses transitioning from manual shipping processes, merchants looking to reduce shipping costs, and companies seeking to improve customer retention through branded experiences.
Competitive Advantages
The combination of shipping discounts, operational automation, and customer marketing tools in a single platform provides ShippingEasy with a unique market position. While many competitors focus solely on shipping logistics, ShippingEasy addresses the broader challenge of eCommerce growth by connecting efficient shipping operations with customer retention strategies.
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