Qued
Technology Partner
Qued is a Virginia-based logistics technology company founded in 2023 that's revolutionizing appointment scheduling in the supply chain through artificial intelligence and voice automation. With a focused team of 20 employees, Qued addresses one of the most persistent pain points in logistics operations: the time-consuming, error-prone process of scheduling and managing dock appointments. Their platform combines smart appointment optimization, AI-powered voice scheduling, and automated booking systems to help carriers and 3PLs reduce operational friction and improve service levels. What sets Qued apart is their pioneering use of AI voice technology specifically designed for logistics operations, enabling automated appointment booking through voice calls while leveraging machine learning to optimize appointment selection. Their solution tackles everything from single-stop deliveries to complex multi-stop loads, with particular strength in combating peak season scheduling fraud and inefficiencies that plague the industry during high-volume periods.
Perfect For
- 3PLs managing high-volume appointment scheduling across multiple facilities and clients
- Carriers seeking to optimize appointment selection and reduce driver detention time
- Logistics operations experiencing seasonal volume spikes that overwhelm manual scheduling processes
- Companies managing complex multi-stop loads requiring coordinated appointment scheduling
Key Strengths
- Pioneering AI voice technology specifically designed for logistics appointment scheduling
- Machine learning algorithms that continuously improve appointment selection over time
- Handles complex multi-stop loads that challenge traditional scheduling systems
- Automated fraud prevention capabilities particularly valuable during peak seasons
- Reduces manual scheduling workload through smart automation and voice booking
- Modern technology stack built specifically for current logistics industry needs
Considerations
- Recently founded company (2023) with limited market track record and case studies
- Small team size may limit support capabilities and feature development speed
- Voice-based scheduling may require facility adoption and integration changes
- Newer technology platform may have integration limitations with established systems
About Qued
Qued represents a new generation of logistics technology companies, founded in 2023 in Broadlands, Virginia, with a laser focus on solving one of the supply chain's most persistent operational challenges: appointment scheduling. While the logistics industry has seen significant digitization in recent years, appointment coordination between carriers, 3PLs, and facilities remains largely manual, creating bottlenecks that ripple throughout the entire supply chain.
Core Technology Platform
Qued's platform centers around three integrated solutions that work together to modernize logistics appointment management. Their Smart Appointments feature uses AI and machine learning algorithms to analyze historical data, facility constraints, and operational patterns to recommend optimal appointment slots, reducing the back-and-forth typically required to secure suitable times. The AI Voice Scheduling capability represents a significant innovation in the industry, enabling fully automated appointment booking through voice calls that can handle complex scheduling scenarios without human intervention.
The third pillar, Automated Appointment Scheduling, addresses the complete end-to-end process of securing appointment slots for all types of loads, including challenging multi-stop deliveries. This automation is particularly valuable during peak seasons when manual scheduling becomes a significant operational burden and fraud risks increase due to high-pressure, high-volume environments.
Target Market and Use Cases
Qued primarily serves carriers and third-party logistics providers who manage significant appointment volumes and struggle with the inefficiencies of traditional scheduling methods. Their solution is particularly valuable for 3PLs handling diverse client portfolios with varying delivery requirements, carriers managing complex route optimization, and operations that experience seasonal volume spikes where manual scheduling becomes unsustainable.
The platform addresses critical use cases including reducing detention costs through optimized scheduling, improving driver utilization by minimizing wait times, enhancing customer service through more reliable appointment windows, and maintaining operational continuity during peak seasons when manual processes often break down. Companies dealing with multi-stop loads find particular value in Qued's ability to coordinate complex scheduling scenarios that typically require extensive manual coordination.
Competitive Advantages
As a company founded specifically to address appointment scheduling challenges, Qued brings several unique advantages to the market. Their AI voice technology is pioneering in the logistics space, offering a level of automation that goes beyond traditional digital scheduling platforms. The machine learning capabilities enable continuous improvement in appointment selection, learning from patterns and outcomes to make increasingly smart recommendations.
Being a focused, recently-founded company allows Qued to build their technology stack specifically for modern logistics needs without legacy system constraints. Their approach to combating peak season fraud through automated processes addresses a growing industry concern, while their ability to handle complex multi-stop scheduling sets them apart from more basic scheduling tools. The combination of reducing clicks through smart automation while maintaining the personal touch of voice interaction creates a unique value proposition in the appointment management space.
Not Sure If Qued Is Right for Your 3PL?
Let our experts help you find the perfect technology solution
Find Your Perfect Technology Match
Get expert recommendations tailored to your 3PL's specific needs, budget, and growth goals
✓ Free consultation ✓ Unbiased recommendations ✓ 24hr expert response
See It In Action
Company Information
Be the First to Review
Share your experience with Qued and help other 3PLs make informed decisions.
People Also Viewed
Intelligent Audit
Intelligent Audit has been a trusted leader in transportation spend management since 1996, offering comprehensive audit, recovery, and business intelligence solutions for parcel and freight operations. The company specializes in identifying billing errors, recovering overcharges, and providing actionable insights to optimize shipping costs and performance across all major carriers. What sets Intelligent Audit apart is their combination of deep industry expertise with advanced AI-powered tools like DeepDetectAI, which enables self-serve modeling and automated detection of billing discrepancies. Their comprehensive platform covers everything from invoice auditing and damage claims management to detailed analytics and reporting, helping businesses of all sizes reduce transportation costs while improving operational efficiency.
View Profile →
Daifuku
Daifuku is a global leader in material handling and automated warehouse solutions, serving as one of the world's largest providers of intralogistics automation systems. With over 12,000 employees worldwide, the company specializes in designing and implementing comprehensive automated storage, retrieval, and distribution systems that optimize warehouse operations across diverse industries. Daifuku's solutions encompass the complete material flow process, from inbound receiving and storage to cross-docking and outbound distribution. What sets Daifuku apart is their extensive experience in large-scale automation projects and their ability to integrate complex systems that handle high-volume operations. The company combines advanced robotics, AI-driven software, and proven mechanical engineering to create customized solutions that significantly improve operational efficiency, accuracy, and throughput for major distribution centers and fulfillment operations.
View Profile →
RightHand Robotics
RightHand Robotics revolutionizes warehouse automation with intelligent robotic picking solutions that handle millions of SKUs without requiring product-specific models or extensive setup. Their advanced robotic systems leverage over a petabyte of operational data to deliver autonomous order fulfillment 24/7, achieving cycle times as fast as 3 seconds per pick. Unlike traditional automation that requires extensive SKU pre-programming, RightHand's model-free approach adapts to new products instantly, making it ideal for the diverse, ever-changing inventory typical in 3PL operations. The company's focus on easy integration and autonomous operation means 3PLs can deploy these systems without disrupting existing workflows or requiring specialized robotics expertise. With continuous learning capabilities powered by massive operational datasets, RightHand robots become more efficient over time, offering a scalable solution for facilities looking to increase throughput while reducing labor dependency and operational costs.
View Profile →
Blue Yonder
Blue Yonder is a leading provider of AI-powered supply chain management solutions that help organizations optimize their end-to-end operations through advanced machine learning and predictive analytics. The platform processes millions of AI and machine learning predictions daily, enabling businesses to make data-driven decisions across planning, procurement, fulfillment, and transportation. With their comprehensive Blue Yonder Network connecting thousands of trading partners, carriers, suppliers, and shippers, the company delivers integrated supply chain visibility and collaboration capabilities on a unified data cloud platform. What sets Blue Yonder apart is their focus on combining artificial intelligence with deep supply chain expertise to create solutions that adapt and learn from real-world operations. Their end-to-end approach covers everything from demand forecasting and inventory optimization to warehouse management and transportation planning, all powered by the same underlying AI engine. This integrated methodology helps 3PLs and enterprise brands reduce costs, improve service levels, and respond more quickly to market changes while maintaining operational efficiency.
View Profile →MercuryGate
MercuryGate is a leading provider of comprehensive supply chain execution software that combines transportation management (TMS) and warehouse management (WMS) capabilities into a unified intelligent platform. Their modular, connected network approach unites warehousing, transportation, and order management into a single execution engine that prevents supply chain disruptions while turning logistics operations into competitive advantages. Through their flagship Intelligent Supply Chain Execution platform and specialized Infios solutions for warehouse and transportation management, MercuryGate serves enterprise businesses, mid-market companies, and 3PL providers across various industries. Their technology stack includes advanced features like autonomous mobile robot integration, voice solutions, slotting optimization, yard management, freight audit and payment, and global trade solutions, making them a comprehensive partner for complex supply chain operations.
View Profile →
Admetrics
Admetrics is a comprehensive data analytics and marketing intelligence platform that helps businesses unify their marketing data and optimize their customer acquisition strategies. The platform combines advanced business intelligence capabilities with sophisticated tracking and attribution technology, enabling companies to move beyond traditional spreadsheet-based analysis to make data-driven decisions that drive growth. What sets Admetrics apart is their AI-powered marketing mix modeling approach that goes beyond conventional attribution methods. Their platform provides 150+ customizable KPIs, real-time tracking of customer journeys, and intelligent budget optimization recommendations. By revealing the true ROAS of every marketing channel—both online and offline—Admetrics empowers businesses to allocate their marketing budgets more effectively and scale their most profitable customer acquisition channels.
View Profile →