INFORM develops AI software to optimize business processes with AI. In addition to providing advanced mathematics we are able to leverage profound management know-how. It was accumulated while empowering a wide range of operations at customers in over 40 countries in industries including Aviation, Automotive, Banking & Insurance, Fraud Prevention & AML, IBP, Inventory & Supply Chain, Logistics, Manufacturing, Materials Handling, Production, Transportation, Workforce Management, and more.
Large enterprise logistics providers and 3PLs with complex multi-facility operations requiring advanced optimizationAirlines and airports seeking ground handling, crew scheduling, and resource optimization solutionsPublic transportation authorities and logistics companies needing sophisticated vehicle and crew scheduling capabilitiesManufacturing companies with complex supply chain networks requiring demand forecasting and inventory optimization
50+ years of proven expertise in mathematical optimization and operations researchSophisticated AI and machine learning algorithms specifically designed for complex logistics challengesStrong track record with enterprise clients in aviation, transportation, and logistics industriesDedicated North American presence providing localized support for a European-quality productDeep specialization in solving genuinely complex optimization problems rather than generic software solutionsOngoing research and development partnerships ensuring cutting-edge technology integration
Solutions may be complex and require significant implementation resources and technical expertiseLikely higher cost compared to simpler, more basic optimization toolsPrimary focus on large enterprise clients may limit accessibility for smaller operationsStrong specialization in specific industries may not translate well to all logistics verticals
INFORM is a leading German software company that has been developing advanced optimization and logistics solutions for over 50 years. Founded in 1969 and headquartered in Aachen, Germany, INFORM combines cutting-edge artificial intelligence, operations research, and machine learning to solve complex logistics and supply chain challenges. With a strong presence in North America through their dedicated regional office, INFORM serves enterprise clients across multiple industries with sophisticated software solutions that optimize resource allocation, reduce costs, and improve operational efficiency.
INFORM's core product portfolio centers around intelligent optimization software that addresses critical supply chain and logistics challenges. Their flagship solutions include GroundStar for ground handling optimization at airports, SyncroTESS for vehicle and crew scheduling in public transportation, and various warehouse management optimization modules. The company's logistics solutions focus on inventory optimization, demand forecasting, supply chain planning, and distribution network optimization. These AI-powered tools help organizations make data-driven decisions, automate complex scheduling processes, and optimize resource utilization across their operations.
The company primarily serves large enterprises and organizations with complex operational requirements, including airlines, airports, public transportation authorities, logistics providers, and manufacturing companies. INFORM's solutions are particularly valuable for organizations dealing with high-volume, time-sensitive operations where optimization can deliver significant cost savings and efficiency gains. Their clients typically operate in industries where precise scheduling, resource allocation, and operational efficiency are critical success factors, such as aviation, transportation, logistics, and manufacturing sectors.
INFORM's competitive advantages lie in their deep mathematical expertise, proven track record spanning five decades, and focus on solving genuinely complex optimization problems. Unlike many software providers that offer generic solutions, INFORM specializes in developing sophisticated algorithms tailored to specific industry challenges. Their strong European heritage combined with localized North American support provides clients with both proven technology and responsive service. The company's commitment to research and development, evidenced by their close collaboration with academic institutions, ensures their solutions incorporate the latest advances in optimization science and artificial intelligence.
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