Cleo Integration Cloud is an ecosystem integration platform that gives organizations end-to-end visibility and control over business-critical transactions. Cleo handles EDI, non-EDI, API, and file-based integrations in a single platform.
Perfect For
Enterprise 3PLs and large organizations with complex integration requirements, multiple ERP systems, or hybrid deployment needs. Ideal for companies prioritizing operational visibility and needing sophisticated trading partner management capabilities.
Key Strengths
Enterprise-grade platform handling complex integration scenariosComprehensive ecosystem integration beyond just EDIExcellent visibility through CIC dashboard and analyticsHybrid deployment options for compliance requirementsStrong trading partner enablement and self-service tools35+ years of B2B integration experienceScales to handle billions of transactions
Considerations
Enterprise pricing may be prohibitive for smaller companiesImplementation complexity and timeline longer than simpler solutionsMay be overkill for straightforward EDI needsRequires dedicated resources to maximize platform valueLearning curve for full platform capabilities
About Cleo
Overview
Cleo is an ecosystem integration platform that enables businesses to accelerate onboarding, optimize B2B operations, and drive growth through intelligent supply chain connectivity. With over 35 years of experience in B2B integration, Cleo combines deep EDI expertise with modern cloud architecture to serve enterprises across logistics, manufacturing, retail, and distribution industries.
What distinguishes Cleo is their focus on end-to-end ecosystem integration rather than point-to-point EDI connections. Their platform connects trading partners, internal systems, and business applications in a unified integration fabric that provides complete visibility and control over business-critical data flows.
Cleo serves over 4,200 customers globally, including many Fortune 500 companies. Their platform processes billions of transactions annually, supporting everything from traditional EDI to modern API integrations, making them a versatile choice for complex enterprise environments.
Key Benefits
Ecosystem Integration Platform: Cleo goes beyond EDI to provide complete ecosystem connectivity. Their platform integrates EDI, APIs, file transfers, and application integrations in a single solution, eliminating the need for multiple integration tools.
CIC (Cleo Integration Cloud): Their flagship cloud platform provides real-time visibility into all B2B transactions. Intuitive dashboards, proactive alerting, and AI-powered insights help operations teams identify and resolve issues before they impact business.
Flexible Architecture: Cleo supports hybrid deployment models, combining cloud-based integration with on-premise components where needed. This flexibility addresses complex compliance, security, and performance requirements that pure-cloud solutions cannot.
Trading Partner Enablement: Cleo partner onboarding tools streamline the process of connecting new trading partners. Self-service portals allow partners to onboard themselves, reducing the burden on your integration team.
Use Cases
Enterprise 3PLs: Large logistics providers with complex trading partner ecosystems use Cleo to manage thousands of connections across multiple clients. The platform scalability and visibility tools are essential for enterprise-scale operations.
Multi-ERP Environments: Organizations running multiple ERP systems across divisions or geographies use Cleo to create a unified integration layer. The platform normalizes data across systems and ensures consistent B2B communication.
Complex Supply Chains: Manufacturers and retailers with multi-tier supply chains leverage Cleo to maintain visibility across all partners. The ecosystem approach connects suppliers, distributors, logistics providers, and retailers in a single network.
Why Choose Cleo
Choose Cleo if you need enterprise-grade integration capabilities and have complex requirements that simpler solutions cannot address. Their platform excels in environments with multiple systems, hybrid deployment needs, or sophisticated compliance requirements.
Cleo is particularly strong for organizations prioritizing operational visibility and control. Their CIC platform provides insights that help operations teams proactively manage B2B processes rather than reactively troubleshooting problems.
Implementation Process
Discovery (Week 1-3): Cleo conducts thorough assessment of your integration landscape, including all systems, trading partners, and business processes. They develop a comprehensive integration strategy and architecture.
Design (Week 3-6): Detailed design of integration flows, mappings, and business rules. Cleo team works with your stakeholders to ensure the solution meets all requirements.
Build (Week 6-12): Platform configuration, integration development, and trading partner setup. Cleo handles complex mapping and compliance requirements while training your team.
Deploy (Week 12-16): Phased rollout with extensive testing and validation. Post-deployment optimization ensures the platform delivers expected value.
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