Fulfill.com

TrueCommerce

  • West Warwick, RI
  • Founded 1999
  • 50-200 employees
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B2BGateway is now TrueCommerce. TrueCommerce acquired B2BGateway in November 2020 and no longer markets a product under the B2BGateway name; the EDI service described below is sold as TrueCommerce. TrueCommerce provides fully-managed, cloud-based EDI solutions with a focus on deep ERP and WMS integration. Their direct, seamless connectivity to major business systems works without middleware.

Perfect for

3PLs and warehouse operations needing hands-off EDI with direct WMS/ERP integration. Ideal for companies using Deposco, 3PL Central, Extensiv, or similar platforms who want fully managed EDI without internal technical resources.

Key strengths

  • Direct integration with popular WMS platforms (Deposco, 3PL Central, Extensiv)
  • Fully managed service - no internal EDI expertise required
  • Strong 3PL multi-client support
  • Proactive compliance management
  • Dedicated account management
  • Quick implementation for supported platforms

Considerations

  • Less flexibility than self-service platforms
  • Pricing can be higher for complex scenarios
  • Dependent on vendor for all changes
  • May not suit companies wanting technical control
  • Limited to supported WMS/ERP platforms

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About TrueCommerce

Overview

TrueCommerce is a fully managed EDI service provider that specializes in direct WMS and ERP integrations. The TrueCommerce EDI business was founded in 1999 and built a reputation for white-glove EDI services to businesses that need hands-off EDI management with deep integration into their operational systems.

What makes this service distinct is its focus on direct integration with warehouse management and ERP systems. Rather than requiring businesses to manage data transformation themselves, TrueCommerce handles all mapping, compliance, and data flow directly into the systems where warehouse and operations teams work.

TrueCommerce serves thousands of businesses across retail, manufacturing, and logistics industries. Their managed service approach appeals to companies that want EDI capabilities without building internal expertise or managing technical infrastructure.

Key Benefits

Direct WMS/ERP Integration: TrueCommerce connects directly with popular WMS platforms including Deposco, 3PL Central, Extensiv, and major ERPs. Data flows automatically without manual intervention or file management.

Fully Managed Service: Their team handles all aspects of EDI including setup, mapping, testing, compliance, and ongoing maintenance. Customers work with dedicated account managers who understand their business.

Compliance Expertise: TrueCommerce maintains compliance with major retailer requirements. Their team proactively handles mapping changes when trading partners update their specifications.

3PL Specialization: Strong expertise serving third-party logistics providers who need to connect multiple clients with diverse trading partner requirements through a single integration.

Use Cases

3PL Multi-Client EDI: Third-party logistics providers use TrueCommerce to manage EDI for multiple clients through their WMS. Each client maintains separate trading partner relationships while the 3PL handles fulfillment through a unified interface.

Retail Vendor Compliance: Brands selling to major retailers rely on TrueCommerce to meet strict EDI requirements. The managed service ensures compliance without internal EDI expertise.

WMS-Centric Operations: Companies whose operations center on their WMS use TrueCommerce to ensure EDI data flows directly into their warehouse systems without middleware or manual processes.

Why Choose TrueCommerce

Choose TrueCommerce if you want a completely hands-off EDI solution that integrates directly with your WMS or ERP. Their managed service model is ideal for companies that prefer to focus on operations rather than EDI technical details.

TrueCommerce excels for 3PLs managing multiple clients through shared warehouse systems. Their experience with multi-tenant WMS environments and diverse trading partner requirements makes them a natural fit for logistics providers.

Implementation Process

Discovery (Week 1): TrueCommerce assesses your WMS/ERP environment, trading partner requirements, and integration needs.

Setup (Week 2-4): Their team configures direct integrations with your systems and establishes trading partner connections.

Testing (Week 4-6): Comprehensive testing with all trading partners ensures data accuracy and compliance.

Go-Live (Week 6+): Production transactions begin with ongoing monitoring and support.

TrueCommerce

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