Bell and Howell is a century-old automation leader that has evolved from its camera and projector heritage into a comprehensive provider of packaging automation, fulfillment technology, and automated pickup solutions. Based in Durham, NC, the company leverages over 115 years of engineering expertise to deliver cutting-edge automation services across North America through hundreds of service personnel and 400+ parts stocking locations. What sets Bell and Howell apart is their Integrated 360™ technology platform, which enables remote diagnostics, automated dispatch, and 24/7/365 technical support. Their solutions span from packaging automation that optimizes shipping efficiency and reduces material costs, to sophisticated automated pickup systems including food lockers, prescription kiosks, and high-density robotic storage systems. This combination of proven reliability, advanced technology, and comprehensive service coverage makes them a trusted partner for businesses looking to transform their logistics and fulfillment operations.
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Greg Airel
Founder, Shipping Pilot
Former 3PL Owners & Ecommerce Operators
Bell and Howell brings over a century of engineering excellence to the modern logistics and fulfillment landscape. Founded in 1907 and headquartered in Durham, NC, this automation pioneer has successfully transformed from its historical roots in cameras and projectors into a leading provider of comprehensive automation solutions for packaging, fulfillment, and pickup operations. With hundreds of service personnel and over 400 parts stocking locations nationwide, Bell and Howell offers unparalleled service coverage across North America.
Bell and Howell's portfolio centers on three key areas that address critical logistics challenges. Their Automation Services division is powered by expert mechatronic service engineers who provide full North American coverage, supported by the proprietary Integrated 360™ platform. This advanced technology enables remote diagnostics and repair, automated SmartOps Dispatch™, and industry-leading field service KPIs with round-the-clock technical support.
The company's Packaging Automation solutions transform pack-and-ship operations into streamlined, cost-effective systems that enhance both business efficiency and brand presentation. These solutions focus on maximizing shipping efficiency through package size optimization and delivering high ROI through intelligent use of packaging materials including boxes, bubble wrap, and bags. Their Automated Pickup Technology offers comprehensive solutions ranging from food lockers and prescription pickup kiosks to high-volume, high-density robotic systems with both temperature-controlled and ambient storage capabilities.
Bell and Howell serves a diverse range of industries requiring sophisticated automation solutions. Their packaging automation appeals to e-commerce companies, 3PLs, and retailers looking to optimize their fulfillment operations and reduce shipping costs. The automated pickup technology finds applications in grocery retail, pharmacy chains, healthcare systems, and any business requiring secure, efficient item retrieval systems. Their solutions are particularly valuable for operations handling high volumes where efficiency, accuracy, and cost reduction are paramount.
The company's competitive edge stems from their unique combination of historical engineering expertise and modern technological innovation. The Integrated 360™ platform sets them apart by providing predictive maintenance, remote troubleshooting, and real-time performance monitoring that minimizes downtime and maximizes operational efficiency. Their extensive service network with 400+ parts locations ensures rapid response times and minimal operational disruption. Additionally, their century-plus track record provides customers with confidence in long-term reliability and support, while their comprehensive approach allows them to serve as a single-source provider for complex automation needs across multiple aspects of the fulfillment process.
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