Commands

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Commands - Reliable 3PL Solutions for Your Business
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Commands
Commands Overview

Your partner in delivering on customer promises at Commands, they are not just an e-commerce fulfillment and direct mailing provider – they are your partner in delivering on your promises to your customers. For over three decades, they've been helping businesses of all sizes, from independent online retailers to established multinationals, charities, local authorities, NHS organisations and creative agencies, achieve their goals.

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Commands Locations
Commands has fulfillment centers strategically located across the United States to optimize shipping times and costs.
Commands has locations in:
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Commands All Specialties
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Beauty
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Health
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Home Goods
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Merchandise
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Miscellaneous
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Lot Tracking
Commands Niches Served
Commands Specialty Solutions
Commands Value Added Services
Commands Certifications
Commands Alternatives
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Commands Team
Meet the team driving Commands success.
Maureen Dunlop
Director
John Doe
Chief Executive Officer
John Doe
Chief Executive Officer
John Doe
Chief Executive Officer
John Doe
Chief Executive Officer
Commands Customers
Meet the customers that Commands services.
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Chirp Logo
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Commands Pricing
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No setup fees or long-term contracts
Transparent pick & pack and storage rates
Discounted shipping rates through partner carriers
Custom quotes based on order volume and product specifications
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Commands Technology
Commands integrates with a wide range of eCommerce platforms and tools to streamline your fulfillment:
Certified
Beta
Corpay
Corpay is a global leader in business payments, offering tailored solutions to help 3PLs & brands streamline financial operations and reduce costs.
Certified
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Paypal (Happy Returns)
PayPal: Pay, send money, and save with ease globally.
Certified
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Stellar Service Ohio
Stellar Service Ohio helps online retailers liquidate returns and excess inventory, offering outright purchase or consignment services.
Certified
Beta
Social Snowball
SocialSnowball is an influencer, affiliate, and referral marketing platform for ecommerce brands.
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SKUvault
SkuVault streamlines warehouse inventory for growing retailers.
Certified
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Smarther Sourcing
Smarther Sourcing specializes in ecommerce fulfillment, manufacturing, and supply chain management with innovative sourcing solutions.
Commands Awards
Industry awards and certifications earned by Commands
3PL of the Year 2023
3PL of the Year 2023
3PL of the Year 2023
3PL of the Year 2023
3PL of the Year 2023
Commands Press
Meet the team driving Commands's success.
Shipping Pilot Expands to New Markets
Tech Logistics News — Jan 15, 2024
Shipping Pilot announces its expansion into new international markets, enabling faster deliveries and reduced shipping costs for its clients.
E-commerce 3PL of the Year Award 2023
Fulfillment Times — Dec 1, 2023
Shipping Pilot was recognized as the 3PL of the Year for its innovative solutions and exceptional client satisfaction.
New AI-Driven Warehouse Technology
Supply Chain Weekly — Nov 20, 2023
An inside look at Shipping Pilot's adoption of AI-driven robotics to streamline warehouse operations and improve order accuracy.
Commands at a Glance
Year Founded
1992
Number of Warehouses
1
Total Square Footage
33,000
Storage Environments
Beauty
Health
Home Goods
Merchandise
Miscellaneous
Lot Tracking
CBD
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Frequently Asked Questions

What are Commands' fulfillment costs and fee structures?
Commands offers transparent and competitive pricing tailored to your specific fulfillment needs. Our fee structures are designed to be flexible, accommodating businesses from independent online retailers to growing mid-sized companies. We provide bespoke solutions, meaning costs are optimized based on factors like order volume, storage requirements, and specific value-added services such as kitting or subscription box fulfillment. We encourage prospective clients to contact us directly for a personalized quote, ensuring you receive a cost-effective solution that scales with your business without hidden fees. Our goal is to provide clear, predictable pricing that supports your profitability and growth.
What shipping speeds and zones does Commands cover from its Glasgow facility?
From our 33,000 sq. ft. warehouse in Glasgow, Scotland, Commands provides comprehensive shipping coverage across the UK and internationally. We partner with a wide range of trusted carriers, including FedEx, DHL eCommerce, UPS, DHL Express, Royal Mail, DPD, and ParcelForce, to offer diverse shipping speeds and reliable delivery options. This extensive network allows us to optimize for both cost-efficiency and speed, ensuring your customers receive their orders promptly, whether they are local or overseas. Our strategic location in Glasgow also facilitates efficient distribution throughout Scotland and beyond.
Which eCommerce platforms and tools does Commands integrate with?
Commands leverages a cloud-based Order Management System (OMS) that facilitates seamless integration with a wide array of leading eCommerce platforms and essential business tools. This robust technology ensures real-time inventory tracking, efficient order processing, and streamlined communication. While we offer bespoke integration solutions, our system is designed for compatibility with popular platforms, enabling quick and smooth onboarding for your online store. Our focus on modern technology ensures that your fulfillment operations are synchronized with your sales channels, providing you with complete visibility and control over your supply chain.
What products and industries does Commands specialize in serving?
With over three decades of experience, Commands specializes in providing tailored fulfillment solutions across a diverse range of products and industries. We have extensive expertise in verticals such as beauty, health, home goods, general merchandise, and even niche markets like CBD products. Our secure storage facilities and specialized handling procedures ensure that products, from delicate cosmetics to regulated items, are managed with the utmost care and compliance. This broad specialization allows us to adapt to unique product requirements and industry standards, offering reliable and efficient service regardless of your sector.
How does Commands differentiate itself from other 3PL providers, especially regarding reliability and sustainability?
Commands stands out through our unparalleled experience, bespoke service approach, and strong commitment to sustainability. With over 31 years in the industry, we offer proven reliability and a deep understanding of fulfillment complexities, as evidenced by consistent client testimonials praising our customer service and efficiency. Unlike many providers, we offer tailored solutions, not one-size-fits-all packages, ensuring your specific needs are met. Furthermore, our dedication to sustainability is demonstrated by our organic certification, ISO14001 accreditation, and active participation in the Climate Hub, providing eco-conscious brands with a partner that aligns with their values while delivering exceptional service.

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