
Commands
Commands is a boutique 3PL provider headquartered in United Kingdom with one United Kingdom location, with 33,000 total sq ft of warehouse space.
- Founded
- 1992
- Headquarters
- United Kingdom
- Facilities
- 1
- Warehouse space
- 33,000 sq ft
About Commands
Your partner in delivering on customer promises at Commands, they are not just an e-commerce fulfillment and direct mailing provider – they are your partner in delivering on your promises to your customers. For over three decades, they've been helping businesses of all sizes, from independent online retailers to established…
Your partner in delivering on customer promises at Commands, they are not just an e-commerce fulfillment and direct mailing provider – they are your partner in delivering on your promises to your customers. For over three decades, they've been helping businesses of all sizes, from independent online retailers to established multinationals, charities, local authorities, NHS organisations and creative agencies, achieve their goals.
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Your partner in delivering on customer promises at Commands, they are not just an e-commerce fulfillment and direct mailing provider – they are your partner in delivering on your promises to your customers. For over three decades, they've been helping businesses of all sizes, from independent online retailers to established multinationals, charities, local authorities, NHS organisations and creative agencies, achieve their goals.
Who Commands works best with
The order profile, channels, and product types Commands is set up to serve. Information not listed here may still be available. Reach out to our team to confirm.
Order and inventory profile
What Commands tells Fulfill it takes on: pallet positions stored, monthly order volume, heaviest single item, and active SKUs per brand.
- Pallet storage
- Anynumber of pallet positions
- Monthly order volume
- Anymonthly order volume
- Product weight
- Anyproduct weight
- SKU count
- Anynumber of active SKUs
Product categories
The kinds of products Commands stores, picks, and ships.
“Fulfill found a 3PL that fits our exact needs, cut our costs, and did it in a week.”
Harry FreemanPresident
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Get MatchedCommands Warehouse Locations
Commands has warehouse locations in United Kingdom.
| Location | Country |
|---|---|
| Glasgow, Scotland | United Kingdom |
Serving
Commands Capabilities
Services, specialty solutions, storage conditions, and certifications Commands lists. Information not listed here may still be available. Reach out to our team to confirm.
Fulfillment types
The fulfillment models Commands runs, from direct-to-consumer to marketplace and wholesale.
- DTC FulfillmentOnline orders shipped straight to consumers
- FBMAmazon orders shipped from their warehouse
- Returns ProcessingInbound returns inspected and restocked
- SFPPrime-badged orders shipped by the seller
- Subscription FulfillmentRecurring boxes packed on a schedule
Value added services
Extra services Commands performs on your inventory beyond pick, pack, and ship.
- Apparel - Label TaggingCustom PackagingGift wrappingInsurancesKitting - Labeling or RelabelingKitting - Simple DTC AssemblyOperations - Customer Service Call CenterProduct Auditing & QATracking
Specialty solutions
Specialized programs and product handling Commands is set up for.
Certifications
Certifications and registrations Commands holds.
- ISO 9001
Commands Technology and Integrations
The storefront and marketplace connections Commands works with.
Sales channels & integrations
The storefronts, marketplaces, and tools Commands connects to for orders, inventory, and shipping data.
Adobe CommerceAmazon
BigCommerce
eBay
Etsy
Seller Fulfilled Prime (SFP)
Shopify
WooCommerce
Magento
Commands Shipping and Support
Carriers Commands ships with and how its team supports brand clients.
Carriers
The parcel and postal carriers Commands ships orders with.
Royal Mail
Support channels
How brand clients reach Commands's team day to day.
- Account Manager
Commands Reviews
Fulfill.com collects these reviews from brands that have worked with this 3PL. An empty record is not a negative signal. Ask us for references from brands with a product profile like yours.
Commands Pricing
Fulfill helps you discover Commands's pricing. You start in our matching portal and complete a short fit conversation. Commands then gives you exact rates based on your order volume, storage needs, and services.
What a 3PL quote covers
- ReceivingUnloading and checking inbound stock
- StorageCharged per pallet, bin or shelf, per month
- Pick and packUsually a base order fee plus a per item fee
- Kitting and assemblyBundles, inserts and retail displays
- Returns processingInspection, restocking or disposal
- ShippingCarrier rates, often at the provider's negotiated pricing
Rates depend on your order volume, storage profile and services, so Commands quotes them per brand.
How 3PL pricing works3PLs Similar to Commands
Other providers in the Fulfill.com network that serve a similar brand profile. Fulfill can put any of them side by side with your volume and channels.
Commands FAQs
What are Commands' fulfillment costs and fee structures?
Commands offers transparent and competitive pricing tailored to your specific fulfillment needs. Our fee structures are designed to be flexible, accommodating businesses from independent online retailers to growing mid-sized companies. We provide bespoke solutions, meaning costs are optimized based on factors like order volume, storage requirements, and specific value-added services such as kitting or subscription box fulfillment. We encourage prospective clients to contact us directly for a personalized quote, ensuring you receive a cost-effective solution that scales with your business without hidden fees. Our goal is to provide clear, predictable pricing that supports your profitability and growth.
What shipping speeds and zones does Commands cover from its Glasgow facility?
From our 33,000 sq. ft. warehouse in Glasgow, Scotland, Commands provides comprehensive shipping coverage across the UK and internationally. We partner with a wide range of trusted carriers, including FedEx, DHL eCommerce, UPS, DHL Express, Royal Mail, DPD, and ParcelForce, to offer diverse shipping speeds and reliable delivery options. This extensive network allows us to optimize for both cost-efficiency and speed, ensuring your customers receive their orders promptly, whether they are local or overseas. Our strategic location in Glasgow also facilitates efficient distribution throughout Scotland and beyond.
Which eCommerce platforms and tools does Commands integrate with?
Commands leverages a cloud-based Order Management System (OMS) that facilitates seamless integration with a wide array of leading eCommerce platforms and essential business tools. This robust technology ensures real-time inventory tracking, efficient order processing, and streamlined communication. While we offer bespoke integration solutions, our system is designed for compatibility with popular platforms, enabling quick and smooth onboarding for your online store. Our focus on modern technology ensures that your fulfillment operations are synchronized with your sales channels, providing you with complete visibility and control over your supply chain.
What products and industries does Commands specialize in serving?
With over three decades of experience, Commands specializes in providing tailored fulfillment solutions across a diverse range of products and industries. We have extensive expertise in verticals such as beauty, health, home goods, general merchandise, and even niche markets like CBD products. Our secure storage facilities and specialized handling procedures ensure that products, from delicate cosmetics to regulated items, are managed with the utmost care and compliance. This broad specialization allows us to adapt to unique product requirements and industry standards, offering reliable and efficient service regardless of your sector.
How does Commands differentiate itself from other 3PL providers, especially regarding reliability and sustainability?
Commands stands out through our unparalleled experience, bespoke service approach, and strong commitment to sustainability. With over 31 years in the industry, we offer proven reliability and a deep understanding of fulfillment complexities, as evidenced by consistent client testimonials praising our customer service and efficiency. Unlike many providers, we offer tailored solutions, not one-size-fits-all packages, ensuring your specific needs are met. Furthermore, our dedication to sustainability is demonstrated by our organic certification, ISO14001 accreditation, and active participation in the Climate Hub, providing eco-conscious brands with a partner that aligns with their values while delivering exceptional service.
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