InterSend

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InterSend: Premier 3PL in Horley, UK, offering comprehensive fulfillment services. 13,000 sq. ft. warehouse, state-of-the-art tech, and exceptional client partnerships.
InterSend - Reliable 3PL Solutions for Your Business
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InterSend

InterSend Overview

InterSend is a UK-based ecommerce fulfillment and logistics company located in Horley, Surrey. The company provides comprehensive fulfillment services including goods receiving, stock management, warehousing and storage, pick and pack operations, ecommerce shipping, and returns management. InterSend is ISO certified and part of the InterGo Group, which works together to connect and deliver brands to consumers. The company integrates with major ecommerce platforms including Shopify, WooCommerce, Magento, SquareSpace, eBay, and Walmart, as well as carrier partners including FedEx, Yodel, UK Mail, and PostNL. InterSend serves a diverse range of sectors including magazine distribution, book distribution, subscription packs, stationery and gifts, charities, influencer logistics, education, toys and games, pet accessories, travel and tourism, homeware, events, and drinks fulfillment. The company also provides business support services including print management, gift box and subscription box assembly, contact center services, and digital portals.

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InterSend Locations

InterSend has fulfillment centers strategically located across the United States to optimize shipping times and costs.
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InterSend has locations in:
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Europe
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United Kingdom
InterSend All Specialties
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Apparel
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Beauty
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Health
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Home Goods
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Merchandise
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Miscellaneous
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Automotive
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FDA Approved

InterSend Niches Served

InterSend Specialty Solutions

InterSend Value Added Services

InterSend Certifications

InterSend Alternatives

Looking for similar 3PL providers? Here are the top alternatives based on services, specializations, and fulfillment capabilities.
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InterSend Team

Meet the team driving InterSend success.
Jamie Wren
Commercial Marketing Director
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John Doe
Chief Executive Officer
Portrait of a man wearing glasses and a dark blazer over a white shirt in a bright indoor setting.
John Doe
Chief Executive Officer
Portrait of a man wearing glasses and a dark blazer over a white shirt in a bright indoor setting.
John Doe
Chief Executive Officer
Portrait of a man wearing glasses and a dark blazer over a white shirt in a bright indoor setting.
John Doe
Chief Executive Officer

InterSend Customers

Meet the customers that InterSend services.
Chirp Logo
Logo with the stylized text 'PUDGY' in large white letters with blue shadows and 'PENGUINS' in smaller black letters below.
RadioShack logo with red circled R symbol.
Selery company logo with stylized blue hexagon and the word 'Selery' in dark blue text.
Manifest logo with stylized gradient purple and pink 'M' icon next to the word 'manifest'.
Logo with the stylized text 'PUDGY' in large white letters with blue shadows and 'PENGUINS' in smaller black letters below.
Chirp Logo
Manifest logo with stylized gradient purple and pink 'M' icon next to the word 'manifest'.
RadioShack logo with red circled R symbol.
Selery company logo with stylized blue hexagon and the word 'Selery' in dark blue text.
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InterSend Technology

InterSend integrates with a wide range of eCommerce platforms and tools to streamline your fulfillment:
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digital ad fusion
Reliable Digital Marketing Agency
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PACKgistics
Warehouse Relocations Without Distruption
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Wildflower Insight
Retail Buyer Meeting Expert + Pitch and Presentation Coach
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Warehouse Craft
We offer a WMS/TMS for 3PLs and warehouses.
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CYBRA
CYBRA specializes in RFID technology, real time tracking systems, and barcode label software solutions for warehouses and supply chain operations.
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Intelligent Audit
AI-powered freight audit and spend intelligence platform that helps shippers control costs, gain visibility, and optimize logistics operations through automated invoice processing and analytics.

InterSend Awards

Industry awards and certifications earned by InterSend
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InterSend Press

Meet the team driving InterSend's success.
Shipping Pilot Expands to New Markets
Tech Logistics News — Jan 15, 2024
Shipping Pilot announces its expansion into new international markets, enabling faster deliveries and reduced shipping costs for its clients.
E-commerce 3PL of the Year Award 2023
Fulfillment Times — Dec 1, 2023
Shipping Pilot was recognized as the 3PL of the Year for its innovative solutions and exceptional client satisfaction.
New AI-Driven Warehouse Technology
Supply Chain Weekly — Nov 20, 2023
An inside look at Shipping Pilot's adoption of AI-driven robotics to streamline warehouse operations and improve order accuracy.

InterSend at a Glance

Year Founded
2012
Number of Warehouses
1
Total Square Footage
13,000
Storage Environments
Apparel
Beauty
Health
Home Goods
Merchandise
Miscellaneous
Automotive
FDA Approved
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Smiling woman with curly hair and glasses sitting on a black chair in a modern office.
Smiling man in a gray blazer and blue jeans holding a laptop in an office setting.
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Frequently Asked Questions

What should I consider before partnering with InterSend for my eCommerce fulfillment and logistics needs?
When considering partnering with InterSend for your eCommerce fulfillment and logistics needs, there are several key factors to evaluate: Capacity and Capabilities: Assess whether InterSend can handle your current and projected order volumes, as well as the types of products you sell. Their extensive warehouse space and global shipping network should be able to accommodate your business requirements. Technology and Integration: Review InterSend's technology solutions, including their inventory management, order processing, and shipping integrations. Ensure their systems can seamlessly connect with your eCommerce platforms for a streamlined order fulfillment process. Customer Support: Evaluate InterSend's customer service and their ability to provide timely, responsive support. Their UK-based team and commitment to delivering exceptional experiences should give you confidence in their ability to serve your customers effectively. Shipping Options and Flexibility: Examine the shipping carriers and delivery services InterSend offers, ensuring they align with your customer expectations and business needs. Their flexibility in customizing solutions to your requirements will be crucial for your long-term success. Overall, a strong partnership with InterSend can help your eCommerce business grow without the hassle of managing complex logistics and fulfillment in-house. Their comprehensive services and focus on innovation make them a compelling 3PL option to consider.
How does InterSend handle returns and reverse logistics?
InterSend typically works with clients to set up a return process that fits their needs. This includes handling returns quickly and restocking products if possible. Their reverse logistics service helps manage returned items, making it easier to get them back into your inventory or ready for resale. InterSend specializes in eCommerce fulfillment, logistics, and direct mail, ensuring timely and cost-effective delivery of brand communications or products. They offer a comprehensive suite of business services, positioning themselves as a one-stop solution that becomes an extension of their clients' businesses to support growth and success. InterSend caters to a wide range of sectors, including apparel, beauty, health, home, merchandise, and miscellaneous products, providing seamless customer experiences with UK-based customer service, global reach, extensive warehouse capacity, and advanced IT integration.
How much does InterSend's order fulfillment and logistics services cost?
Pricing for InterSend's order fulfillment and logistics services usually depends on how many orders you have, the size of the products, and where the items are shipped. It's also important to account for potential add-on costs, such as technology platform fees, handling charges, or specialized service add-ons like kitting or returns management. Because InterSend's pricing is customized to each client's needs and not publicly listed, the fastest way to get accurate details is to reach out directly. Or input your business needs in our 3PL Finder and we'll provide you with a shortlist of 3PLs that best fit your criteria *and* your budget. InterSend handles eCommerce fulfillment, logistics, and direct mail, ensuring timely and cost-effective delivery of brand communications or products. They offer a comprehensive suite of business services, positioning themselves as a one-stop solution that becomes an extension of their clients' businesses to support growth and success. Specializing in outsourced order fulfillment, logistics, direct mail, and business support, they cater to a wide range of sectors, including magazine marketing and eCommerce fulfillment. They provide seamless customer experiences with UK-based customer service, global reach, extensive warehouse capacity, and advanced IT integration, partnering with a global network of postal, courier, and freight companies like FedEx, DHL, Royal Mail, and DPD.
Does InterSend provide scalability options during peak seasons?
Yes, InterSend offers solutions to help businesses during peak times. They can increase their workforce, adjust storage space, and offer faster shipping methods. This helps you meet customer demands without long delays or problems. InterSend's comprehensive suite of business services positions them as a one-stop solution that becomes an extension of their clients' businesses, supporting growth and success. With their UK-based customer service, global reach, extensive warehouse capacity, and advanced IT integration, they partner with a global network of postal, courier, and freight companies to provide seamless customer experiences and reliable delivery for every customer.
What shipping carriers does InterSend work with?
InterSend works with a variety of well-known shipping carriers like FedEx, DHL eCommerce, DHL Express, Royal Mail, and DPD. Their network often includes national, regional, and international carriers, giving you flexibility in how you ship. They can handle everything from small parcels to large freight shipments. By working with multiple carriers, they help you find the best rates and delivery times for your specific needs.