XPO
- Greenwich, CT
- 23,000 employees
XPO is one of the largest less-than-truckload (LTL) freight carriers in North America, operating a coast-to-coast network of 300+ service centers that covers 99% of US zip codes with cross-border service to Canada, Mexico, and the Caribbean.
Perfect for
XPO is best suited for businesses that need reliable, high-volume LTL freight shipping across North America. Its services are particularly valuable for:
- Mid-size to large manufacturers, distributors, and retailers shipping palletized freight between 500 and 15,000 pounds
- Companies requiring cross-border LTL service to and from Canada and Mexico
- Businesses with time-sensitive shipments that benefit from guaranteed delivery and industry-leading transit times
- Retailers needing MABD (Must Arrive By Date) compliance for store deliveries
- Companies shipping to trade shows, product launches, or remote locations requiring specialized handling
- Organizations across food and beverage, industrial/manufacturing, consumer goods, technology, healthcare, automotive, and agriculture verticals
Key strengths
Coast-to-coast LTL network covering 99% of US zip codes with cross-border service to Canada, Mexico, and the Caribbean through a single carrier
Proprietary AI-powered technology for real-time network optimization, dynamic pricing, and industry-leading transit times with more one-day lanes than any other LTL carrier
In-house trailer manufacturing and 130 tuition-free driver schools enable rapid capacity expansion without reliance on third parties
Record-low damage claims ratio below 0.2%, demonstrating exceptional freight handling and protection standards
Comprehensive premium service portfolio including guaranteed delivery, trade show shipping, exclusive use trailers, and MABD retail solutions
Considerations
Focused exclusively on LTL freight; does not offer parcel, full truckload, or warehousing/fulfillment services for ecommerce order fulfillment
Primarily designed for B2B palletized freight (500-15,000 lbs), not suited for small parcel or direct-to-consumer last-mile delivery
No publicly listed pricing or transparent rate cards; quotes require contacting sales or using the portal
LTL operations close on major holidays across all service regions, which may impact time-sensitive shipments
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About XPO
XPO is a leading LTL freight carrier that moves approximately 12 million shipments and 16 billion pounds of freight annually for over 38,000 customers. Headquartered in Greenwich, Connecticut, the company operates a network of roughly 300 service centers staffed by 23,000 employees, including 13,000 drivers. XPO's expansive hub-and-spoke network covers 99% of US zip codes through a single source, with additional cross-border and offshore capabilities spanning Canada, Mexico, Puerto Rico, and the Caribbean. The company generated $4.8 billion in revenue in 2025 and holds approximately 9% of the North American LTL market.
XPO differentiates itself through heavy investment in proprietary technology, earning recognition on Fortune's "America's Most Innovative Companies 2025" list. The company uses data science and machine learning to optimize freight flows in real time, power dynamic pricing and routing, and deliver what it calls the LTL industry's fastest standard transit times, including more one-day lanes than any other carrier. Its customer portal offers self-service tools for tracking, quoting, bill of lading creation, claims filing, and invoice management. XPO also supports EDI and API integrations, enabling seamless connectivity with customer TMS, brokerage, and 3PL systems.
Beyond its digital capabilities, XPO invests heavily in physical capacity and operational excellence. The company builds its own trailers in-house, added over 2,300 tractors and produced 4,400+ trailers in 2024 alone, and operates 130 tuition-free driver school locations to rapidly expand its workforce. Premium services include trade show shipping, guaranteed delivery, exclusive use trailers, retail MABD solutions, product launch rollouts, and rapid remote service for hard-to-reach locations. XPO's damage claims ratio sits below 0.2%, a company record, reflecting its commitment to freight protection and service quality.
Integrations
- EDI (Electronic Data Interchange)
- API (REST web services)
- TMS systems (via API headers)
- Broker systems (via API headers)
- 3PL systems (via API headers)
XPO
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