RXO, Inc.
RXO is a leading provider of asset-light transportation solutions, combining one of the largest independent carrier networks in North America with a proprietary technology platform to move freight efficiently for shippers across truckload, LTL, last mile, managed transportation, and freight forwarding services.
Perfect for
RXO is best suited for mid-market to enterprise shippers that need reliable, scalable freight transportation across multiple modes without managing their own fleet. The platform is particularly strong for:
- Large manufacturers and retailers requiring consistent truckload and LTL capacity across North America, including cross-border shipments to and from Mexico and Canada
- Food and beverage companies, pharmaceutical firms, and other businesses with temperature-controlled shipping requirements
- Companies shipping heavy goods (furniture, appliances, equipment) that need outsourced last-mile delivery with high customer satisfaction ratings
- Shippers looking to outsource their entire transportation management function, leveraging RXO's $4 billion in annual managed freight spend
- Businesses needing expedited or time-critical shipping, including high-value and high-security freight
- Owner-operators and small fleet carriers seeking loads, fuel discounts, and rewards through the RXO Extra marketplace
Key strengths
One of the largest carrier networks in North America with access to ~150,000 independent carriers and 1.8 million trucks, providing massive and flexible capacity even in tight markets
Comprehensive multimodal coverage including FTL, LTL, last mile, intermodal, expedited, managed transportation, and international freight forwarding through a single provider
Proprietary RXO Connect platform powered by AI and machine learning delivers real-time visibility, instant spot quoting, digital booking, and seamless TMS integration
Largest provider of outsourced last-mile delivery for heavy goods, with top customer satisfaction ratings and specialized temperature-controlled capabilities (70,000+ reefer shipments annually)
Strong carrier value proposition through RXO Extra marketplace offering fuel card savings averaging $0.51/gallon, rewards program, and concierge freight booking for 14,000+ carriers
Considerations
Asset-light model means RXO relies entirely on third-party independent carriers, giving less direct control over driver quality and equipment compared to asset-based carriers
Primarily focused on North American freight; international capabilities are limited to freight forwarding (ocean and air) rather than owned global logistics infrastructure
No warehousing or fulfillment services beyond the Laredo cross-border facility, so shippers needing integrated storage and transportation must look elsewhere
Enterprise-oriented platform and service model may not be cost-effective for very small shippers or low-volume businesses
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About RXO, Inc.
RXO is a publicly traded (NYSE: RXO) transportation solutions company headquartered in Charlotte, N.C. that operates as one of the largest asset-light freight brokerages in North America. The company connects approximately 10,000 customers with over 150,000 independent carriers and 1.8 million trucks, executing cost-efficient supply chain strategies for $4 billion of freight annually. RXO became a standalone publicly traded company in 2022 and has since expanded through acquisitions, including the purchase of Coyote Logistics, further solidifying its position as the third largest freight brokerage network in North America.
The company's core offerings span a wide range of transportation modes: full truckload (dry van, temperature-controlled, flatbed, heavy haul, hazmat, bulk transport, and cross-border), less-than-truckload, managed transportation, last mile delivery for heavy goods, expedited shipping, intermodal, and international freight forwarding via ocean and air. RXO is recognized as the largest provider of outsourced last-mile delivery for heavy goods, and it manages over 70,000 temperature-controlled shipments annually with more than $200 million in annual cold chain spend.
At the heart of RXO's operations is its proprietary RXO Connect platform, which leverages machine learning, artificial intelligence, and billions of data points to provide real-time visibility into capacity, load status, market conditions, and pricing. The platform offers shippers instant spot quoting, digital booking, real-time tracking, weather and traffic notifications, self-service analytics, and seamless TMS integration. For carriers, RXO provides the RXO Extra marketplace with a rewards program, fuel card discounts averaging $0.51 per gallon at nearly 4,000 locations, and a concierge freight booking service. The company serves major brands including Lowe's, Ford, GM, Tractor Supply Company, Syngenta, and Land O'Lakes, and has been ranked number one in the Fortune 500 Transportation and Logistics category for five consecutive years (2017 through 2021).
Integrations
- WEX CardControl (fuel card platform)
RXO, Inc.
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