Heft IQ

Heft IQ is an operational decision intelligence system built for CEOs, CFOs, and supply chain executives who need to act on issues before they become costly misses. Rather than producing traditional dashboards and charts that require executives to drill down and interpret data, Heft IQ uses "Ambient Agents" that continuously monitor live operating data across ERP, WMS, TMS, and CRM systems. These agents proactively surface governed Intelligence Briefs that tell leaders what changed, what it means financially, what action to take, and who owns the outcome.

Each Intelligence Brief follows a structured lifecycle from signal to realized ROI. When an agent detects a pattern, exception, or operating pressure, it creates a brief that includes the signal, a recommended action, supporting evidence, the expected financial impact, the cost of inaction, and governed follow-through with an assigned owner, deadline, and outcome-dollar tracking. This closed-loop approach ensures decisions do not evaporate after meetings and that every recommendation carries accountability through to measurable results. Heft IQ organizes its capabilities into seven intelligence categories: Demand, Revenue and Customer Intelligence; Inventory, Working Capital and Cash Flow Intelligence; Operational Efficiency and Throughput Intelligence; Service Level, Fulfillment and Reliability Intelligence; Pricing, Cost and Margin Intelligence; Risk, Resilience and Exception Intelligence; and Executive Outcome and Accountability Intelligence.

The platform deploys on top of existing enterprise systems with pre-built connectors for SAP, Oracle, NetSuite, Salesforce, Manhattan, Blue Yonder, and Microsoft Dynamics. It requires no data warehouse, uses read-only access to source systems, and most connections go live same day without IT project resources. Heft IQ is SOC 2 compliant and promises measurable P&L impact within 30 days. The company serves manufacturers, distributors, retailers, ecommerce companies, and 3PLs, with customers including Price Chopper, The VMC Group, Walz Tetrick, and Fuel Labs.