3PL Audit by The SPL Group is a specialized shipping cost optimization company founded in 2008 and headquartered in New York. With over 15 years of experience in the logistics industry, the company focuses exclusively on helping businesses recover lost revenue through comprehensive shipping audits, carrier contract negotiations, and automated claims management. Their proprietary software platform and deep industry expertise enable clients to identify billing errors, negotiate better carrier agreements, and streamline the complex process of filing lost and damaged claims. What sets 3PL Audit apart is their hands-off approach to shipping cost recovery – clients don't need to invest time or resources in the audit process. The company's automated systems continuously monitor shipments, identify discrepancies, file disputes with carriers, and ensure refunds are applied directly to client accounts. This comprehensive service model, combined with their specialized focus on shipping cost optimization, has made them a trusted partner for businesses looking to reduce logistics expenses without operational burden.
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Founder, Shipping Pilot
Former 3PL Owners & Ecommerce Operators
3PL Audit by The SPL Group has been helping businesses optimize their shipping costs and recover lost revenue since 2008. Based in New York with a focused team of approximately 27 logistics specialists, the company has built a reputation for delivering tangible cost savings through their comprehensive shipping audit and optimization services.
The company offers three primary services that address the most common areas of shipping cost inefficiency. Their Carrier Agreement Optimization service analyzes historical shipping data to understand client shipping profiles and how carriers view their accounts. This deep analysis enables 3PL Audit to negotiate better contract terms by identifying service failures, dimensional weight mistakes, invalid surcharges, and incorrect discount applications.
Their flagship Shipment Audit and Recovery service leverages proprietary software developed through years of industry experience. The platform performs comprehensive audits on every shipment, examining each individual charge to ensure accuracy. When discrepancies are found, the system automatically handles disputes with carriers, providing all necessary documentation to secure refunds. These recovered dollars are posted back to client shipping accounts weekly, creating a steady stream of cost recovery.
The Lost and Damaged Claim Management service automates one of the most time-consuming aspects of shipping operations. When shipments are lost or damaged, 3PL Audit's intelligent system automatically detects issues, sends notifications, creates required documentation, and files claims according to carrier-specific requirements and client business rules.
3PL Audit primarily serves businesses with significant shipping volumes who want to optimize costs without dedicating internal resources to audit processes. Their solutions are particularly valuable for companies experiencing rapid growth, those with complex shipping profiles involving multiple carriers, and organizations that lack the specialized knowledge needed to effectively negotiate with carriers or manage claims processes.
The company's services are especially beneficial for businesses that ship regularly but don't have dedicated logistics teams to monitor carrier performance and billing accuracy. Their automated approach means clients can focus on core business activities while 3PL Audit handles the complex, time-sensitive work of cost recovery and optimization.
3PL Audit's primary differentiator is their completely hands-off service model – clients don't need to train staff, learn new software, or dedicate time to the audit process. Their proprietary technology, developed specifically for shipping audits, provides more comprehensive analysis than generic audit tools. The company's 15+ years of experience has given them deep insights into carrier billing practices and negotiation strategies that benefit all clients.
Their weekly refund posting and automated dispute handling create immediate cash flow improvements while reducing administrative burden on client teams. The combination of technology automation and human expertise ensures both accuracy and efficiency in cost recovery efforts.
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