Shipping Pilot

5.0

No Reviews

(1 review)

(1 reviews)

Shipping Pilot offers top-tier 3PL services with a 100,000 sq. ft. warehouse in Middleburg Heights, Ohio. Partner with us for optimized logistics and superior customer support.

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Shipping Pilot Overview

Shipping Pilot is a relationship-based third-party logistics provider headquartered in Strongsville, Ohio, specializing in ecommerce fulfillment for small and mid-sized brands. The company distinguishes itself through dedicated account management, where assigned co-pilots learn each client's brand and business needs to provide personalized support throughout the fulfillment process. Shipping Pilot offers a comprehensive range of services including ecommerce order fulfillment, subscription box fulfillment, Amazon FBA prep, Seller Fulfilled Prime, crowdfunding fulfillment, B2B and retail distribution, trade show logistics, reverse logistics, direct mailing, and warehousing. The company provides two-day shipping with discounted bulk carrier rates, scalable storage solutions with no minimum commitments, and same-day order processing. Shipping Pilot integrates with all major ecommerce platforms, routing orders from online stores directly to their distribution hub for automated processing. The company has been recognized with a Fulfill.com Gold Medal for distinguished fulfillment services and a Smart50 NEO Award for driving innovation. Clients report significant cost savings compared to in-house fulfillment operations, with the company emphasizing transparent pricing and no upcharges on services.

Shipping Pilot Reviews

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Customer Reviews

5.0

No Reviews

(1 review)

(1 reviews)

David Steciw

CEO at Smarter Buying Enterprises

Reviewed: Mar 05, 2025

Overall Rating

Order Accuracy

Fulfillment Cost

Scalability

Fulfillment Speed

Customer Service

Shipping Pilot has significantly streamlined our e-commerce business and aside from that, they have a friendly service team that is available to us anytime we need them. I no longer spend all my time dealing with shipping and focus on what matters, growing my business. I highly recommend Shipping Pilot as a fulfillment partner.

Uncategorized

50,000 - 100,000 orders

Small Business (11-50 employees)

Customer since Jan 17, 2024

Shipping Pilot Locations

Shipping Pilot has fulfillment centers strategically located across the United States to optimize shipping times and costs.

Shipping Pilot has locations in:

Ohio

US Central

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Shipping Pilot Team

Meet the team driving Shipping Pilot success.

Shipping Pilot Accounting

Shipping Pilot Customers

Meet the customers that Shipping Pilot services.

No items found.

Shipping Pilot Technology

Shipping Pilot integrates with a wide range of eCommerce platforms and tools to streamline your fulfillment:

Certified

Pacific 2 Atlantic Logistics, Inc

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Shipping Pilot Awards

Industry awards and certifications earned by Shipping Pilot

Food & Beverage

Ohio

Shipping Pilot at a Glance

Year Founded

2018

Number of Warehouses

Total Square Footage

150,000

Storage Environments

Cosmetics; Beauty & Personal Care

Food & Beverage (Non-Regulated)

Electronics

Home & Kitchen (Not Bulky)

Medicine; Supplements & Nutraceuticals (Non-Regulated)

Office Products

Sports & Outdoor Equipment

Toys; Games & Video Games

Tools & Home Improvement

Pet Supplies

Clothing; Shoes & Jewelry

Cell Phone & Accessories

Books

Baby Care & Supplies

Arts; Crafts & Sewing

Handmade, Collectibles & Fine Art

Home & Kitchen (Bulky)

Luggage & Travel Gear

Customization - Handwritten Note

Kitting - Labeling or Relabeling

Kitting - Retail Display Assembly

Kitting - Simple DTC Assembly

Logistics - Domestic (FTL & LTL)

Logistics - End To End Import

Logistics - Port Drayage

Product Auditing & QA

Ticketing and Packing

Bagging and Sealing

Magento

Amazon

BigCommerce

Custom API

eBay

Etsy

NetSuite

Oracle

SAP

Shopify

Squarespace

TikTok Shop

Walmart

WooCommerce

Wix

Seller Fulfilled Prime

FDA Registered

Hazmat

FDA Approved

Ambient Storage (Room Temp)

Lot Tracking

Temperature Controlled Storage

Privately-Owned

4PL

Mid-Market 3PL

Apparel

Beauty

Crafts & Games

Home Goods

Portrait of a man wearing glasses and a dark blazer over a white shirt in a bright indoor setting.

Smiling woman with curly hair and glasses sitting on a black chair in a modern office.

Smiling man in a gray blazer and blue jeans holding a laptop in an office setting.

Young person with short curly hair and glasses smiling while sitting at a table with a laptop and a glass of beverage.

Smiling woman with long red hair standing next to a whiteboard in an office setting.

Smiling man with dreadlocks and a beard sitting at a wooden table with a laptop and a plastic cup indoors.

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Frequently Asked Questions

What are Shipping Pilot's fulfillment costs and fee structures?

Shipping Pilot offers transparent and competitive pricing designed to provide significant cost savings for e-commerce businesses. Our fee structures are tailored to your specific volume and service needs, ensuring you only pay for what you use. We leverage our network to secure discounted shipping rates, passing those savings directly to you. Our goal is to optimize your fulfillment expenses while maintaining high service quality. We encourage a direct consultation to provide a detailed quote based on your unique operational requirements.

Which eCommerce platforms and tools does Shipping Pilot integrate with?

Shipping Pilot provides seamless integration with leading e-commerce platforms and tools to streamline your operations. We directly integrate with popular platforms such as Shopify, BigCommerce, Magento, and Amazon, including FBA prep services. This ensures real-time order synchronization, inventory management, and tracking updates, minimizing manual effort and maximizing efficiency. Our robust technology stack is designed to connect effortlessly with your existing systems, providing a unified and automated fulfillment workflow.

How quickly can you get started with Shipping Pilot?

Shipping Pilot prioritizes a swift and smooth onboarding process to get your business up and running efficiently. Once we've finalized your service agreement, our dedicated team works closely with you to integrate your e-commerce platforms and transfer inventory. The exact timeline can vary depending on the complexity of your product catalog and integration needs, but we aim to have most clients fully operational within a few weeks. Our goal is to minimize disruption and accelerate your path to optimized fulfillment.

What products/industries does Shipping Pilot specialize in serving, and what value-added services do you offer?

Shipping Pilot specializes in serving a diverse range of e-commerce industries, including cosmetics, beauty & personal care, food & beverage (non-regulated), electronics, and home & kitchen goods. Beyond standard fulfillment, we offer comprehensive value-added services such as kitting and assembly, apparel labeling, and efficient domestic and international logistics. Our expertise in these niches, combined with services like subscription box fulfillment, ensures that your specific product handling and packaging requirements are met with precision and care, enhancing your brand's customer experience.

How does Shipping Pilot differentiate itself from other mid-market 3PLs?

Shipping Pilot stands out through our 'relationship-first' approach, treating each client as a true partner rather than just an account. We combine this personalized service with a robust 150,000 sqft warehouse in Middleburg Heights, Ohio, and advanced technology for seamless integrations. Our commitment to securing discounted shipping rates and providing scalable solutions ensures both cost-efficiency and growth support. We focus on delivering exceptional order accuracy, fulfillment speed, and customer service, as evidenced by our strong client testimonials, making us a reliable and dedicated partner for your e-commerce success.

Shipping Pilot https://www.shippingpilot.co https://www.linkedin.com/company/shippingpilot Shipping Pilot Pricing, Reviews, & Locations (2026) Shipping Pilot offers top-tier 3PL services with a 100,000 sq. ft. warehouse in Middleburg Heights, Ohio. Partner with us for optimized logistics and superior customer support. What are Shipping Pilot's fulfillment costs and fee structures? Shipping Pilot offers transparent and competitive pricing designed to provide significant cost savings for e-commerce businesses. Our fee structures are tailored to your specific volume and service needs, ensuring you only pay for what you use. We leverage our network to secure discounted shipping rates, passing those savings directly to you. Our goal is to optimize your fulfillment expenses while maintaining high service quality. We encourage a direct consultation to provide a detailed quote based on your unique operational requirements. Which eCommerce platforms and tools does Shipping Pilot integrate with? Shipping Pilot provides seamless integration with leading e-commerce platforms and tools to streamline your operations. We directly integrate with popular platforms such as Shopify, BigCommerce, Magento, and Amazon, including FBA prep services. This ensures real-time order synchronization, inventory management, and tracking updates, minimizing manual effort and maximizing efficiency. Our robust technology stack is designed to connect effortlessly with your existing systems, providing a unified and automated fulfillment workflow. How quickly can you get started with Shipping Pilot? Shipping Pilot prioritizes a swift and smooth onboarding process to get your business up and running efficiently. Once we've finalized your service agreement, our dedicated team works closely with you to integrate your e-commerce platforms and transfer inventory. The exact timeline can vary depending on the complexity of your product catalog and integration needs, but we aim to have most clients fully operational within a few weeks. Our goal is to minimize disruption and accelerate your path to optimized fulfillment. What products/industries does Shipping Pilot specialize in serving, and what value-added services do you offer? Shipping Pilot specializes in serving a diverse range of e-commerce industries, including cosmetics, beauty & personal care, food & beverage (non-regulated), electronics, and home & kitchen goods. Beyond standard fulfillment, we offer comprehensive value-added services such as kitting and assembly, apparel labeling, and efficient domestic and international logistics. Our expertise in these niches, combined with services like subscription box fulfillment, ensures that your specific product handling and packaging requirements are met with precision and care, enhancing your brand's customer experience. How does Shipping Pilot differentiate itself from other mid-market 3PLs? Shipping Pilot stands out through our 'relationship-first' approach, treating each client as a true partner rather than just an account. We combine this personalized service with a robust 150,000 sqft warehouse in Middleburg Heights, Ohio, and advanced technology for seamless integrations. Our commitment to securing discounted shipping rates and providing scalable solutions ensures both cost-efficiency and growth support. We focus on delivering exceptional order accuracy, fulfillment speed, and customer service, as evidenced by our strong client testimonials, making us a reliable and dedicated partner for your e-commerce success.