BTX Global Logistics

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BTX Global Logistics Overview

BTX Global Logistics is a freight-forwarding and logistics company that began in Connecticut in 1980 and has since expanded to over 40 regional branches across the U.S. and Canada. The company provides time-sensitive and flexible transportation solutions for shipments of all sizes and weights via air, land, and sea. Its services include domestic and global shipping, e-commerce support, retail distribution, and specialized logistics for industries such as trade shows and project cargo. BTX Global Logistics continues to focus on delivering adaptable and efficient solutions to meet the evolving needs of its customers.

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BTX Global Logistics Locations

BTX Global Logistics has fulfillment centers strategically located across the United States to optimize shipping times and costs.

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BTX Global Logistics Specialty Solutions

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BTX Global Logistics Value Added Services

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BTX Global Logistics Certifications

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BTX Global Logistics Alternatives

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BTX Global Logistics Team

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BTX Global Logistics Customers

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BTX Global Logistics at a Glance

Year Founded

1980

Number of Warehouses

Total Square Footage

626,000

Storage Environments

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Frequently Asked Questions

What types of logistics solutions does BTX Global Logistics offer?

BTX Global Logistics provides a comprehensive suite of logistics solutions, including air freight, ground transportation, ocean freight, and specialized services such as white-glove delivery and project cargo management. We cater to diverse industries, offering tailored solutions to meet specific needs. Whether you require expedited shipping, oversized cargo handling, or temperature-controlled transportation, BTX has the expertise and resources to deliver. Contact us today to discuss your unique logistics challenges and discover how we can optimize your supply chain.

How quickly can BTX Global Logistics onboard new clients?

BTX Global Logistics understands the importance of a swift and efficient onboarding process. Our standard onboarding timeline is typically between 1-2 weeks, depending on the complexity of your requirements and the level of integration needed with your existing systems. We assign a dedicated onboarding team to guide you through each step, ensuring a seamless transition and minimal disruption to your operations. We prioritize clear communication and proactive problem-solving to get you up and running as quickly as possible.

What measures does BTX Global Logistics take to ensure shipment security and prevent delays?

BTX Global Logistics employs a multi-layered approach to ensure the security and timely delivery of your shipments. This includes real-time tracking and monitoring, robust security protocols at our facilities, and partnerships with reputable carriers. We also proactively manage potential disruptions, such as weather events or port congestion, through contingency planning and alternative routing. Our commitment to proactive communication means you'll always be informed about the status of your shipment.

How does BTX Global Logistics compare to DHL in terms of customer service and reliability?

While both BTX Global Logistics and DHL offer global logistics services, BTX distinguishes itself through its personalized customer service and flexible solutions. Unlike larger, more bureaucratic organizations, BTX provides dedicated account managers who understand your unique needs and are readily available to address any concerns. We pride ourselves on our responsiveness and commitment to building long-term partnerships with our clients. While DHL offers a wide range of standardized services, BTX excels in providing customized solutions and a more hands-on approach.

What guarantees does BTX Global Logistics offer to ensure customer satisfaction?

BTX Global Logistics is committed to providing exceptional service and ensuring customer satisfaction. We offer performance-based guarantees tailored to your specific requirements, such as on-time delivery guarantees and service level agreements (SLAs). Our commitment to transparency and accountability means you can trust us to deliver on our promises. We also have a dedicated customer support team available 24/7 to address any issues or concerns that may arise. Your satisfaction is our top priority, and we go the extra mile to earn your trust.