SmartKargo
- Founded 2006
SmartKargo is a cloud-native SaaS platform that enables airlines to transform their cargo operations and capture e-commerce shipping opportunities by leveraging AI-powered capacity management, dynamic pricing, and end-to-end shipment technology across 25+ global airlines.
Perfect for
SmartKargo is best suited for:
- Airlines looking to monetize underutilized belly cargo capacity across their existing passenger flight networks
- Carriers seeking to enter or expand in the e-commerce shipping market with domestic, cross-border, or direct-to-consumer parcel delivery services
- Airlines needing to modernize legacy cargo management systems with a cloud-native, API-first platform that supports IATA digital standards
- Cargo operations teams wanting AI-powered revenue management, dynamic pricing, and demand forecasting to optimize profitability per flight
- Airlines operating in emerging or high-growth e-commerce markets (Latin America, India, Southeast Asia, Africa) where air-based parcel delivery can compete with ground carriers
Key strengths
Proven track record with 25+ global airlines including major carriers like Delta, IndiGo, Copa Airlines, and Azul, with measurable results such as IndiGo's 20.2% year-on-year cargo volume growth
AI-powered tools (AIRCAM and AINOC) embedded natively into the platform for demand forecasting, dynamic pricing, capacity optimization, and real-time network operations
API-first, cloud-native architecture on Microsoft Azure ensures rapid deployment, scalability, and readiness for evolving industry standards like IATA ONE Record and e-AWB
Unique positioning as the industry's first airline-centric express parcel solution, enabling airlines to compete directly in the e-commerce delivery market rather than ceding volume to ground carriers
Comprehensive coverage across domestic e-commerce, cross-border e-commerce, and traditional cargo management within a single unified platform
Considerations
Exclusively focused on airlines and air cargo; not a general-purpose fulfillment or shipping solution for brands or traditional 3PLs
No publicly listed pricing or self-service onboarding; requires enterprise-level engagement and demo-based sales process
Limited relevance for businesses that do not operate or partner directly with airline cargo networks
Platform is specialized for air freight and does not appear to cover ground, ocean, or multimodal transportation management
Find Your Perfect Technology Match
Get personalized recommendations beyond this partner
"Fulfill.com is far more than a matchmaking service—they're a true partner in growth. They didn't just introduce us to clients; they helped analyze our 3PL, connect us with key tech and service providers, and optimize our operations."
Greg Airel
Founder, Shipping Pilot
Your Personal Matchmaking Team
Former 3PL Owners & Ecommerce Operators
How it works:
- Share your current needs and challenges
- Our experts analyze your requirements
- Get personalized recommendations within 24 hours
- Connect directly with the providers we recommend
About SmartKargo
SmartKargo operates at the intersection of airlines, e-commerce, and logistics, providing a cloud-native SaaS platform built on Microsoft Azure that helps airlines monetize underutilized belly cargo capacity and compete in the fast-growing e-commerce shipping market. Founded at MIT in 2006 as a class project that became a finalist in the university's $100K Entrepreneurship Competition, the company has evolved from its original RFID-based logistics focus into a comprehensive air cargo management platform now powering more than 25 global airlines, including Delta, IndiGo, Azul, Copa Airlines, Cebu Pacific, Norwegian, Wideroe, Amerijet, Akasa, Air Senegal, and Oman Air.
The platform's core strength lies in its AI-powered tools: AIRCAM, an AI-driven revenue and capacity management solution that uses machine learning for demand forecasting, dynamic pricing, and load planning; and AINOC, which adds real-time network operations intelligence for faster routing and cargo movement decisions. SmartKargo was the first to deploy an airline-centric express parcel solution when it launched Azul Express for Azul Airlines in Brazil in 2016, proving that airlines can successfully compete in the domestic and cross-border e-commerce delivery market. The platform also enabled IAG Cargo to launch its deliver-e cross-border e-commerce service, demonstrating the solution's versatility across different airline business models.
SmartKargo's API-first architecture supports compliance with industry standards such as IATA ONE Record, e-AWB, and C-IMP, while encrypted EDI messaging via EDIfly ensures secure data exchange. The platform covers the full cargo lifecycle, from booking and tracking to billing and customer service, with dedicated modules for domestic e-commerce, cross-border e-commerce, and direct-to-consumer logistics. With IndiGo Cargo reporting a 20.2% year-on-year increase in belly cargo volumes (against a market expansion of only 7-8%) after partnering with SmartKargo, the platform delivers measurable commercial results for airlines seeking to unlock new revenue streams from their existing flight networks.
Integrations
- Microsoft Azure
- EDIfly (encrypted EDI messaging)
- IATA ONE Record
- e-AWB
- IATA C-IMP
SmartKargo
Get expert recommendations matched to your operation. Our team helps thousands of 3PLs find the right software, services, and integrations every month.