ePost Global
- Cypress, CA
ePost Global is the largest privately held U.S.-based international shipping partner for direct-to-consumer brands, operating a 100+ carrier network that delivers over 20 million items annually to 200+ countries and territories with intelligent multi-carrier routing, DDP customs management, and cross-border returns infrastructure.
Perfect for
ePost Global is best suited for:
- Direct-to-consumer ecommerce brands doing $10M-$75M in annual revenue that are scaling internationally and need reliable cross-border shipping infrastructure across multiple markets
- DTC brands in beauty, wellness, and apparel verticals selling on TikTok Shop, Amazon, or their own storefronts that need to meet strict SLA requirements (e.g., TikTok's 5-day delivery mandate to UK/EU)
- Publishers, catalog companies, and subscription-based businesses shipping printed materials internationally to subscribers across multiple countries
- Regulated industries (automotive, financial services, legal, healthcare) that require compliant international mail delivery for recall notices, compliance documents, and legal notifications
- Enterprise retailers and marketplaces like Zazzle that need DDP solutions to reduce cart abandonment in international markets
- 3PLs managing cross-border fulfillment and returns for their brand clients
Key strengths
100+ carrier multi-carrier network with intelligent routing that automatically reroutes shipments during disruptions, proven during the Canada Post strike when 47,000 shipments were rerouted in 48 hours with zero SLA failures
True DDP (Delivered Duty Paid) architecture with landed-cost accuracy by market, driving 25-40% higher international conversion rates and 95-99% on-time delivery
Unmatched institutional expertise with 900 combined years of international logistics experience across the support team, averaging 30+ years per person
Comprehensive service portfolio covering international parcels, mail, domestic shipping (eDGE), and returns management under one partner, eliminating the need to manage multiple vendors
Consolidation economics as one of the largest international parcel consolidators in the U.S., passing postal discounts directly to merchants through volume aggregation and Sort-to-Light processing in under 24 hours
Considerations
Minimum volume requirements exist; the eDGE domestic service requires an average of 200+ parcels per shipment and the company is clearly oriented toward mid-market and enterprise shippers rather than low-volume startups
Primarily U.S.-based operations with facilities in Cypress, CA; brands needing origin shipping from Europe or Asia would need additional providers
No self-service pricing or rate calculator visible on the website; all engagement requires contacting the sales team for custom quotes, which may slow evaluation for smaller brands
eDGE domestic service limited to packages up to 25 lbs, which may not suit brands shipping heavier or oversized items domestically
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About ePost Global
ePost Global provides cross-border ecommerce shipping infrastructure built on 25+ years of international logistics expertise. Originating from R.R. Donnelley's Express Postal Options (XPO) division, the company has evolved into the largest independent U.S.-based international shipping network, moving over 23 million items internationally in 2025 across a network of 100+ final-mile carriers spanning 200+ countries and territories. The company serves as a consolidator and orchestration layer, combining the volume of thousands of merchants to unlock deeper postal discounts, secure block space agreements with airlines, and provide data-driven routing decisions based on actual delivery performance rather than defaulting to a single carrier's network.
The company's core offerings span international parcel shipping (with eight distinct service tiers from expedited to economy), international mail services (as a USPS Postal Qualified Wholesaler and preferred Canada Post partner), domestic shipping through its eDGE platform, and international returns management. A key differentiator is ePost Global's DDP (Delivered Duty Paid) pre-clearance service, which eliminates surprise fees at checkout and achieves 95-99% on-time delivery, driving 25-40% higher international conversion rates. The company also introduced the concept of "shadow loss," addressing the unmeasured revenue and retention loss that follows poor international delivery experiences.
ePost Global's team brings exceptional depth of experience, with a customer support team possessing 900 combined years of international logistics knowledge, averaging 30+ years per person. Every client receives a dedicated account team, local on-site support, and executive-level engagement for strategic planning. The company specializes in helping DTC brands doing $10M-$75M in revenue scale internationally, with particular expertise in beauty, wellness, and apparel verticals. Their Sort-to-Light technology processes parcels in under 24 hours, and the multi-carrier network enables automatic rerouting during disruptions, as demonstrated when they rerouted 47,000 shipments in 48 hours during the Canada Post strike with zero SLA failures.
Integrations
- ShipStation
- EasyPost
- Easyship
- ShippingEasy
- ShipHawk
- ShipWise
- ProShip
- GoFlow
- Deposco
- Fulfil
- TechShip
- EliteWorks
ePost Global
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