Augment

Augment is an AI-native technology company that has built Augie, a collaborative AI teammate designed specifically for the logistics and supply chain industry. Rather than offering a generic AI tool, Augment positions Augie as a freight-native digital coworker that understands industry-specific workflows, from reading load tenders and building orders in a TMS to answering carrier payment inquiries and scheduling facility appointments. The platform integrates directly into the communication channels operators already use, including email, Slack, Microsoft Teams, ZoomChat, and voice calls, eliminating the need to learn new systems or open additional tabs.

Augment serves four primary segments: freight brokerages, FTL carriers, LTL/last-mile carriers, and private fleets with B2B distribution operations. For brokerages, Augie handles load building, carrier sourcing, track and trace, document management, AP inbox automation, and appointment scheduling. For carriers and fleets, the platform manages AI-powered order entry, customer service email deflection, driver tracking, and backhaul matching. Key platform capabilities include the Workflow Builder for custom automation design, a Knowledge Hub that answers questions from uploaded documents and spreadsheets, and a Trainer Tool that lets operators teach Augie to recognize new document formats in minutes rather than engineering weeks.

The company has raised $25M in funding led by 8VC and is trusted by major logistics players including Schneider, Werner, Penske, Armstrong Transport Group, Echo Global Logistics, NFI, Flock Freight, and many others. Augment reports measurable results for its customers: 2-3x more loads per rep, 40-60% fewer touches per load, approximately 8-day acceleration in billing cycles, 50% email deflection rates, 20x faster response times, and the ability to handle 2,600 replies per day without adding headcount. The company is led by CEO and co-founder Harish Abbott, alongside co-founders Art Rivilis and Justin Hall.