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Tandem

Longueuil, Canada · 1 facility

About Tandem

Tandem is a Quebec-based third-party logistics provider offering comprehensive fulfillment services for small and large ecommerce businesses. Their name reflects their partnership philosophy — working in tandem with clients to handle logistics so businesses can focus on their products. Tandem provides end-to-end 3PL services including warehousing, custom packaging, optimized shipping…

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Tandem Warehouse Locations

Tandem has warehouse locations in Canada.

LocationCountry
Longueuil, QCCanada

Serving

Tandem Capabilities

Services, specialty solutions, storage conditions, and certifications Tandem lists. Information not listed here may still be available. Reach out to our team to confirm.

Fulfillment types

The fulfillment models Tandem runs, from direct-to-consumer to marketplace and wholesale.

  • Returns ProcessingInbound returns inspected and restocked

Value added services

Extra services Tandem performs on your inventory beyond pick, pack, and ship.

InsurancesTracking

Specialty solutions

Specialized programs and product handling Tandem is set up for.

Tandem Technology and Integrations

The warehouse management system and the storefront and marketplace connections Tandem works with.

Warehouse management system

The software Tandem runs its warehouse on: receiving, inventory, picking, and shipping.

Sales channels & integrations

The storefronts, marketplaces, and tools Tandem connects to for orders, inventory, and shipping data.

Tandem Shipping and Support

How Tandem supports brand clients.

Support channels

How brand clients reach Tandem's team day to day.

  • Email Support

Tandem Reviews

Fulfill.com collects these reviews from brands that have worked with this 3PL. An empty record is not a negative signal. Ask us for references from brands with a product profile like yours.

Tandem Pricing

Fulfill helps you discover Tandem's pricing. You start in our matching portal and complete a short fit conversation. Tandem then gives you exact rates based on your order volume, storage needs, and services.

What a 3PL quote covers

  • ReceivingUnloading and checking inbound stock
  • StorageCharged per pallet, bin or shelf, per month
  • Pick and packUsually a base order fee plus a per item fee
  • Kitting and assemblyBundles, inserts and retail displays
  • Returns processingInspection, restocking or disposal
  • ShippingCarrier rates, often at the provider's negotiated pricing
Get exact pricing

Rates depend on your order volume, storage profile and services, so Tandem quotes them per brand.

How 3PL pricing works

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Tandem FAQs

Where is Tandem located?

Tandem is a Quebec-based 3PL in Canada, offering warehousing and fulfillment services from their facility in the province of Quebec.

What services does Tandem offer?

Tandem provides comprehensive 3PL services including warehousing and secure storage, custom packaging, optimized shipping with 30+ carrier partners, and logistics optimization using SAP and WMS systems.

Does Tandem handle both B2B and B2C orders?

Yes, Tandem offers flexible fulfillment for both B2B and B2C ecommerce orders, with their WMS system calculating the most economical shipping method automatically.

What technology does Tandem use?

Tandem uses SAP and WMS enterprise-level software for all clients, along with a proprietary Tandem App that provides notifications for anomalies, shipment tracking, and claims management for delivery issues.

What shipping partners does Tandem work with?

Tandem works with 30+ shipping partners including Nationex, Chit Chats, Livrapide, Canada Post, UPS, Purolator, BoxKnight, Sendle, Webshipper, OnTrac, and many more, leveraging volume discounts for competitive rates.

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