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ReturnPro

ReturnPro is a mid-market 3PL provider with 10 warehouse locations, with 1,500,000 total sq ft of warehouse space.

Founded
2008
Facilities
10
Warehouse space
1,500,000 sq ft

About ReturnPro

ReturnPro, formerly goTRG, is a leading reverse logistics and returns management company founded in 2008 by CEO Sender Shamiss. Operating under the legal entity The Recon Group LLP, the company underwent a strategic rebranding in November 2024 to unify its comprehensive suite of services. ReturnPro specializes in transforming returns from…

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Who ReturnPro works best with

The order profile, channels, and product types ReturnPro is set up to serve. Information not listed here may still be available. Reach out to our team to confirm.

Order and inventory profile

What ReturnPro tells Fulfill it takes on: pallet positions stored, monthly order volume, heaviest single item, and active SKUs per brand.

Pallet storage
Anynumber of pallet positions
Monthly order volume
Anymonthly order volume
Product weight
Anyproduct weight
SKU count
Anynumber of active SKUs

Product categories

The kinds of products ReturnPro stores, picks, and ships.

“Fulfill found a 3PL that fits our exact needs, cut our costs, and did it in a week.”
Harry FreemanPresident
Spear Head Spade

10,000+ brands matched by Fulfill.com

The Home Depot logoRadio Shack logoLiquid Death logoESPRIT logoConstellation Brands logoPudgy Penguins logoShield logoIron Neck logo

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ReturnPro Warehouse Locations

ReturnPro serves brands from Arkansas, Florida, Kentucky, South Carolina, US Central, and US East.

ReturnPro Capabilities

Services, specialty solutions, storage conditions, and certifications ReturnPro lists. Information not listed here may still be available. Reach out to our team to confirm.

Fulfillment types

The fulfillment models ReturnPro runs, from direct-to-consumer to marketplace and wholesale.

  • Returns ProcessingInbound returns inspected and restocked

Value added services

Extra services ReturnPro performs on your inventory beyond pick, pack, and ship.

LiquidationProduct Auditing & QARefurbishmentRepackaging

ReturnPro Technology and Integrations

The warehouse management system and the storefront and marketplace connections ReturnPro works with.

Warehouse management system

The software ReturnPro runs its warehouse on: receiving, inventory, picking, and shipping.

  • Proprietary / Custom-Built

Sales channels & integrations

The storefronts, marketplaces, and tools ReturnPro connects to for orders, inventory, and shipping data.

ReturnPro Reviews

Fulfill.com collects these reviews from brands that have worked with this 3PL. An empty record is not a negative signal. Ask us for references from brands with a product profile like yours.

ReturnPro Pricing

Fulfill helps you discover ReturnPro's pricing. You start in our matching portal and complete a short fit conversation. ReturnPro then gives you exact rates based on your order volume, storage needs, and services.

What a 3PL quote covers

  • ReceivingUnloading and checking inbound stock
  • StorageCharged per pallet, bin or shelf, per month
  • Pick and packUsually a base order fee plus a per item fee
  • Kitting and assemblyBundles, inserts and retail displays
  • Returns processingInspection, restocking or disposal
  • ShippingCarrier rates, often at the provider's negotiated pricing
Get exact pricing

Rates depend on your order volume, storage profile and services, so ReturnPro quotes them per brand.

How 3PL pricing works

3PLs Similar to ReturnPro

Other providers in the Fulfill.com network that serve a similar brand profile. Fulfill can put any of them side by side with your volume and channels.

ReturnPro FAQs

What value-added services does ReturnPro offer beyond basic returns processing?

ReturnPro provides a comprehensive suite of services extending far beyond basic returns. Our offerings include a robust Returns SaaS Platform for streamlined management, end-to-end Supply Chain solutions to optimize logistics, and innovative ReCommerce services focused on maximizing asset recovery and minimizing waste. We help major brands like Walmart and Amazon not only process returns efficiently but also transform them into profitable opportunities, recovering value from over 22 million items annually and diverting millions of pounds from landfills through our sustainable practices.

What types of retailers and brands does ReturnPro typically partner with, and what results can they expect?

ReturnPro primarily partners with large-scale enterprise retailers and major brands, including industry leaders such as Walmart, Amazon, Home Depot, and Dell. These clients typically manage high volumes of returns and seek sophisticated solutions to optimize their reverse logistics. Our partners consistently achieve significant results, including boosting profits, recovering costs, improving returns recovery rates, and enhancing sales while reducing their carbon footprint. For instance, we helped a sporting goods retailer boost profits by 15% and a home improvement retailer recover 10% of their costs.

Which eCommerce platforms and existing systems does ReturnPro integrate with to streamline returns?

ReturnPro's Returns SaaS Platform is designed for seamless integration with a wide array of existing eCommerce platforms and enterprise resource planning (ERP) systems, crucial for large-scale retail operations. While specific integration partners vary based on client needs, our platform's architecture supports robust API connections to ensure data flow and operational synchronization across your entire technology stack. This capability allows major brands to centralize returns data, automate processes, and maintain a unified view of their reverse supply chain, minimizing manual effort and maximizing efficiency.

How does ReturnPro ensure a smooth and efficient onboarding process for large-scale retail operations?

ReturnPro prioritizes a structured and efficient onboarding process tailored for the complexity of enterprise-level retail operations. Our dedicated implementation teams work closely with clients to understand their unique workflows and system requirements, ensuring a seamless transition. We leverage our extensive experience with major brands to configure the Returns SaaS Platform, integrate with existing systems, and provide comprehensive training. This meticulous approach minimizes disruption, accelerates time-to-value, and ensures that even the largest retailers can quickly leverage our solutions to optimize their reverse logistics and achieve their operational goals.

How does ReturnPro differentiate itself from other returns management solutions like AfterShip or Magaya Supply Chain?

ReturnPro stands apart from solutions like AfterShip or Magaya Supply Chain through our comprehensive, enterprise-focused approach to reverse logistics. While others may offer components, ReturnPro provides an integrated suite encompassing a robust SaaS platform, end-to-end supply chain management, and advanced reCommerce services. Our proven track record with major brands like Walmart and Amazon, handling over 22 million items annually, demonstrates our capability to manage high volumes and complex requirements. We don't just process returns; we transform them into profit centers, emphasizing value recovery and sustainability, which is critical for large-scale retailers.

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