
ReturnPro, formerly goTRG, is a leading reverse logistics and returns management company founded in 2008 by CEO Sender Shamiss. Operating under the legal entity The Recon Group LLP, the company underwent a strategic rebranding in November 2024 to unify its comprehensive suite of services. ReturnPro specializes in transforming returns from a cost center into a profit-generating opportunity through its integrated platform that combines proprietary SaaS technology, reverse supply chain infrastructure, and ReCommerce marketplaces. The company processes over 45 million units annually for major retailers, including six of the top ten in North America, achieving recovery rates of up to 80% of retail value through advanced AI-driven disposition decisions and automated workflows. ReturnPro's comprehensive service offering includes returns management SaaS with fraud detection and dynamic routing, full-service reverse logistics with inspection, refurbishment, and sanitization capabilities, and ReCommerce solutions through owned marketplaces like goWholesale and Direct Liquidation. The company operates a global network of facilities totaling 1.5 million square feet across North America, Mexico, and China, strategically positioned to minimize transportation costs and accelerate time-to-market for refurbished goods. ReturnPro's commitment to sustainability is evident through its R2v3, ISO 14001, and ISO 45001 certifications, diverting 98% of processed items from landfills while reducing carbon footprints through optimized logistics networks and circular economy initiatives.