
ReturnPro
ReturnPro is a mid-market 3PL provider with 10 warehouse locations, with 1,500,000 total sq ft of warehouse space.
- Founded
- 2008
- Facilities
- 10
- Warehouse space
- 1,500,000 sq ft
About ReturnPro
ReturnPro, formerly goTRG, is a leading reverse logistics and returns management company founded in 2008 by CEO Sender Shamiss. Operating under the legal entity The Recon Group LLP, the company underwent a strategic rebranding in November 2024 to unify its comprehensive suite of services. ReturnPro specializes in transforming returns from…
ReturnPro, formerly goTRG, is a leading reverse logistics and returns management company founded in 2008 by CEO Sender Shamiss. Operating under the legal entity The Recon Group LLP, the company underwent a strategic rebranding in November 2024 to unify its comprehensive suite of services. ReturnPro specializes in transforming returns from a cost center into a profit-generating opportunity through its integrated platform that combines proprietary SaaS technology, reverse supply chain infrastructure, and ReCommerce marketplaces. The company processes over 45 million units annually for major retailers, including six of the top ten in North America, achieving recovery rates of up to 80% of retail value through advanced AI-driven disposition decisions and automated workflows. ReturnPro's comprehensive service offering includes returns management SaaS with fraud detection and dynamic routing, full-service reverse logistics with inspection, refurbishment, and sanitization capabilities, and ReCommerce solutions through owned marketplaces like goWholesale and Direct Liquidation. The company operates a global network of facilities totaling 1.5 million square feet across North America, Mexico, and China, strategically positioned to minimize transportation costs and accelerate time-to-market for refurbished goods. ReturnPro's commitment to sustainability is evident through its R2v3, ISO 14001, and ISO 45001 certifications, diverting 98% of processed items from landfills while reducing carbon footprints through optimized logistics networks and circular economy initiatives.
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ReturnPro, formerly goTRG, is a leading reverse logistics and returns management company founded in 2008 by CEO Sender Shamiss. Operating under the legal entity The Recon Group LLP, the company underwent a strategic rebranding in November 2024 to unify its comprehensive suite of services. ReturnPro specializes in transforming returns from a cost center into a profit-generating opportunity through its integrated platform that combines proprietary SaaS technology, reverse supply chain infrastructure, and ReCommerce marketplaces. The company processes over 45 million units annually for major retailers, including six of the top ten in North America, achieving recovery rates of up to 80% of retail value through advanced AI-driven disposition decisions and automated workflows. ReturnPro's comprehensive service offering includes returns management SaaS with fraud detection and dynamic routing, full-service reverse logistics with inspection, refurbishment, and sanitization capabilities, and ReCommerce solutions through owned marketplaces like goWholesale and Direct Liquidation. The company operates a global network of facilities totaling 1.5 million square feet across North America, Mexico, and China, strategically positioned to minimize transportation costs and accelerate time-to-market for refurbished goods. ReturnPro's commitment to sustainability is evident through its R2v3, ISO 14001, and ISO 45001 certifications, diverting 98% of processed items from landfills while reducing carbon footprints through optimized logistics networks and circular economy initiatives.
Who ReturnPro works best with
The order profile, channels, and product types ReturnPro is set up to serve. Information not listed here may still be available. Reach out to our team to confirm.
Order and inventory profile
What ReturnPro tells Fulfill it takes on: pallet positions stored, monthly order volume, heaviest single item, and active SKUs per brand.
- Pallet storage
- Anynumber of pallet positions
- Monthly order volume
- Anymonthly order volume
- Product weight
- Anyproduct weight
- SKU count
- Anynumber of active SKUs
Product categories
The kinds of products ReturnPro stores, picks, and ships.
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Get MatchedReturnPro Warehouse Locations
ReturnPro serves brands from Arkansas, Florida, Kentucky, South Carolina, US Central, and US East.
ReturnPro Capabilities
Services, specialty solutions, storage conditions, and certifications ReturnPro lists. Information not listed here may still be available. Reach out to our team to confirm.
Fulfillment types
The fulfillment models ReturnPro runs, from direct-to-consumer to marketplace and wholesale.
- Returns ProcessingInbound returns inspected and restocked
Value added services
Extra services ReturnPro performs on your inventory beyond pick, pack, and ship.
- LiquidationProduct Auditing & QARefurbishmentRepackaging
ReturnPro Technology and Integrations
The warehouse management system and the storefront and marketplace connections ReturnPro works with.
Warehouse management system
The software ReturnPro runs its warehouse on: receiving, inventory, picking, and shipping.
- Proprietary / Custom-Built
Sales channels & integrations
The storefronts, marketplaces, and tools ReturnPro connects to for orders, inventory, and shipping data.
Adobe CommerceAmazon
BigCommerce
eBay
Etsy
Shopify
SquarespaceTikTok Shop
Walmart
WixWooCommerce
AfterShip
ChannelEngine
FedExLightspeed
Loop
Magento
Netsuite
QuickBooks
SalesforceShipStation
Square
ReturnPro Reviews
Fulfill.com collects these reviews from brands that have worked with this 3PL. An empty record is not a negative signal. Ask us for references from brands with a product profile like yours.
ReturnPro Pricing
Fulfill helps you discover ReturnPro's pricing. You start in our matching portal and complete a short fit conversation. ReturnPro then gives you exact rates based on your order volume, storage needs, and services.
What a 3PL quote covers
- ReceivingUnloading and checking inbound stock
- StorageCharged per pallet, bin or shelf, per month
- Pick and packUsually a base order fee plus a per item fee
- Kitting and assemblyBundles, inserts and retail displays
- Returns processingInspection, restocking or disposal
- ShippingCarrier rates, often at the provider's negotiated pricing
Rates depend on your order volume, storage profile and services, so ReturnPro quotes them per brand.
How 3PL pricing works3PLs Similar to ReturnPro
Other providers in the Fulfill.com network that serve a similar brand profile. Fulfill can put any of them side by side with your volume and channels.
ReturnPro FAQs
What value-added services does ReturnPro offer beyond basic returns processing?
ReturnPro provides a comprehensive suite of services extending far beyond basic returns. Our offerings include a robust Returns SaaS Platform for streamlined management, end-to-end Supply Chain solutions to optimize logistics, and innovative ReCommerce services focused on maximizing asset recovery and minimizing waste. We help major brands like Walmart and Amazon not only process returns efficiently but also transform them into profitable opportunities, recovering value from over 22 million items annually and diverting millions of pounds from landfills through our sustainable practices.
What types of retailers and brands does ReturnPro typically partner with, and what results can they expect?
ReturnPro primarily partners with large-scale enterprise retailers and major brands, including industry leaders such as Walmart, Amazon, Home Depot, and Dell. These clients typically manage high volumes of returns and seek sophisticated solutions to optimize their reverse logistics. Our partners consistently achieve significant results, including boosting profits, recovering costs, improving returns recovery rates, and enhancing sales while reducing their carbon footprint. For instance, we helped a sporting goods retailer boost profits by 15% and a home improvement retailer recover 10% of their costs.
Which eCommerce platforms and existing systems does ReturnPro integrate with to streamline returns?
ReturnPro's Returns SaaS Platform is designed for seamless integration with a wide array of existing eCommerce platforms and enterprise resource planning (ERP) systems, crucial for large-scale retail operations. While specific integration partners vary based on client needs, our platform's architecture supports robust API connections to ensure data flow and operational synchronization across your entire technology stack. This capability allows major brands to centralize returns data, automate processes, and maintain a unified view of their reverse supply chain, minimizing manual effort and maximizing efficiency.
How does ReturnPro ensure a smooth and efficient onboarding process for large-scale retail operations?
ReturnPro prioritizes a structured and efficient onboarding process tailored for the complexity of enterprise-level retail operations. Our dedicated implementation teams work closely with clients to understand their unique workflows and system requirements, ensuring a seamless transition. We leverage our extensive experience with major brands to configure the Returns SaaS Platform, integrate with existing systems, and provide comprehensive training. This meticulous approach minimizes disruption, accelerates time-to-value, and ensures that even the largest retailers can quickly leverage our solutions to optimize their reverse logistics and achieve their operational goals.
How does ReturnPro differentiate itself from other returns management solutions like AfterShip or Magaya Supply Chain?
ReturnPro stands apart from solutions like AfterShip or Magaya Supply Chain through our comprehensive, enterprise-focused approach to reverse logistics. While others may offer components, ReturnPro provides an integrated suite encompassing a robust SaaS platform, end-to-end supply chain management, and advanced reCommerce services. Our proven track record with major brands like Walmart and Amazon, handling over 22 million items annually, demonstrates our capability to manage high volumes and complex requirements. We don't just process returns; we transform them into profit centers, emphasizing value recovery and sustainability, which is critical for large-scale retailers.
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