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Primary Freight Services is an integrated logistics services provider headquartered in La Palma, California, with more than 20 years of experience in global freight transportation and supply chain management. The company specializes in FCL and LCL ocean freight shipping and air freight services while also offering warehousing and fulfillment, intermodal domestic transportation, ecommerce logistics, purchase order tracking, project cargo handling, and on-forwarding services. Primary Freight holds C-TPAT accreditation from U.S. Customs and Border Protection, is a fully certified and licensed Indirect Air Carrier, and maintains memberships with IATA and the LOGNET Global Logistics Network. The company operates offices in La Palma, California, Bensenville, Illinois, and Union, New Jersey, providing strategic coverage across major U.S. shipping corridors. Primary Freight provides oversized and project cargo solutions for complex shipments requiring creative logistics approaches. The company differentiates itself through a value-driven service model that prioritizes long-term partnerships and customer satisfaction over short-term cost savings, leveraging robust technology infrastructure and deep understanding of global supply chain dynamics to deliver reliable logistics solutions for businesses of all sizes.
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Primary Freight Services Team
Meet the team driving Primary Freight Services success.
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John Doe
Chief Executive Officer
John Doe
Chief Executive Officer
John Doe
Chief Executive Officer
John Doe
Chief Executive Officer
Primary Freight Services Customers
Meet the customers that Primary Freight Services services.
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Primary Freight Services Technology
Primary Freight Services integrates with a wide range of eCommerce platforms and tools to streamline your fulfillment:
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Primary Freight Services Awards
Industry awards and certifications earned by Primary Freight Services
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Primary Freight Services Press
Meet the team driving Primary Freight Services's success.
Shipping Pilot Expands to New Markets
Tech Logistics News — Jan 15, 2024
Shipping Pilot announces its expansion into new international markets, enabling faster deliveries and reduced shipping costs for its clients.
E-commerce 3PL of the Year Award 2023
Fulfillment Times — Dec 1, 2023
Shipping Pilot was recognized as the 3PL of the Year for its innovative solutions and exceptional client satisfaction.
New AI-Driven Warehouse Technology
Supply Chain Weekly — Nov 20, 2023
An inside look at Shipping Pilot's adoption of AI-driven robotics to streamline warehouse operations and improve order accuracy.
Primary Freight Services at a Glance
Year Founded
1998
Number of Warehouses
1
Total Square Footage
Storage Environments
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What types of freight services does Primary Freight Services offer?
Primary Freight Services provides comprehensive freight solutions, including FCL/LCL ocean and air freight, warehousing & fulfillment, domestic transportation, and oversized & project cargo. This diverse service offering ensures we can handle a wide range of shipping needs, whether you're importing, exporting, or distributing goods domestically. Contact us today to discuss your specific requirements and receive a tailored solution.
How quickly can we get started with Primary Freight Services?
Our onboarding process is designed to be efficient and seamless. We typically get new clients up and running within [ timeframe, e.g., 1-2 weeks ], depending on the complexity of your needs. This includes setting up your account, integrating with your systems, and training your team. We prioritize a smooth transition to minimize disruption and maximize your time to value.
What eCommerce platforms and tools does Primary Freight Services integrate with?
Primary Freight Services integrates with a wide range of popular eCommerce platforms and tools, including [ list key integrations, e.g., Shopify, Amazon, Magento, NetSuite ]. Our modern Transportation Management System (TMS) ensures seamless data exchange and real-time visibility across your supply chain. We also offer custom integration options to accommodate your unique technology stack.
How does Primary Freight Services compare to larger 3PL providers in terms of flexibility and scalability?
Unlike larger, more rigid 3PLs, Primary Freight Services offers a flexible and scalable approach tailored to mid-market businesses. We understand that your needs can change rapidly, so we provide adaptable solutions that can grow with you. Our pay-as-you-go pricing and personalized service ensure you only pay for what you need, without being locked into long-term contracts or minimum volume requirements.
What guarantees does Primary Freight Services offer to ensure reliable and consistent service?
At Primary Freight Services, we are committed to providing reliable and consistent service. We offer service-level agreements (SLAs) that guarantee key performance metrics, such as on-time delivery and order accuracy. Our proactive communication and dedicated customer support team ensure you are always informed and any issues are resolved promptly. We stand behind our commitment to excellence and strive to exceed your expectations.
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