MAI Fulfillment

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(1 review)
(1 reviews)
MAI Fulfillment offers top-notch 3PL services with 500,000 sq ft warehouse in Elgin, IL. Exceptional service, vast storage, and strategic partnerships for optimal logistics.
MAI Fulfillment Pricing, Reviews, & Locations (2026)
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MAI Fulfillment

MAI Fulfillment Overview

MAI Fulfillment is a tech-driven third-party logistics (3PL) company headquartered in Elgin, IL. The company has grown into a full-service fulfillment provider with an emphasis on direct-to-consumer (DTC) ecommerce operations. B2B fulfillment is also supported for retail and wholesale, and EDI-based fulfillment. MAI offers a scalable platform that supports ecommerce brands with services like omnichannel fulfillment, kitting, returns, management, and custom ecofriendly packaging. Our proprietary warehouse management system (WMS) integrates with over 100 ecommerce platforms, offering real-time visibility and full customization. Clients typically remain long-term partners, thanks to consistent customer service, operational precision, and a dedication to helping brands grow profitably.

MAI Fulfillment Reviews

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Customer Reviews
5.0
No Reviews
(1 review)
(1 reviews)
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Robert Scislowski
at The Sockdoc, LLC
Reviewed: Sep 18, 2025
Overall Rating
Order Accuracy
Fulfillment Cost
Scalability
Fulfillment Speed
Customer Service
Effortless fulfillment, zero worries.
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Apparel & Accessories
1,000 - 10,000 orders
Startup (1-10 employees)
Customer since Jan 10, 2026

MAI Fulfillment Locations

MAI Fulfillment has fulfillment centers strategically located across the United States to optimize shipping times and costs.
Satellite map showing Oakbrook Center and nearby suburbs including Wheaton, Glen Ellyn, Downers Grove, Hinsdale, and La Grange with highways 355, 88, 290, and 294.
MAI Fulfillment has locations in:
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Illinois
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US Central
MAI Fulfillment All Specialties
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Arts; Crafts & Sewing
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Cosmetics; Beauty & Personal Care
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Food & Beverage (Non-Regulated)
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Food & Beverage (Regulated)
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Home & Kitchen (Bulky)
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Home & Kitchen (Not Bulky)
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Medicine; Supplements & Nutraceuticals (Non-Regulated)
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Office Products
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Pet Supplies
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Sports & Outdoor Equipment
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Kitting - Labeling or Relabeling
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Kitting - Retail Display Assembly
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Kitting - Simple DTC Assembly
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Logistics - Domestic (FTL & LTL)
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Operations - Customer Service Call Center
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Operations - Outbound Sales Center
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Bagging and Sealing
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Amazon
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BigCommerce
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Custom API
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Microsoft Dynamics
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NetSuite
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Oracle
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Shopify
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Squarespace
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TikTok Shop
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Walmart
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WooCommerce
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Webflow
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FDA Registered
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Hazmat
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Big & Bulky
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Wine & Spirits
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Food & Beverage
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Ambient Storage (Room Temp)
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Lot Tracking
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AIB Certified
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Nutraceutical
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Privately-Owned
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Self-Funded
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Mid-Market 3PL
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National Boutique
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Apparel
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Beauty
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Crafts & Games
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Home Goods

MAI Fulfillment Alternatives

Looking for similar 3PL providers? Here are the top alternatives based on services, specializations, and fulfillment capabilities.
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MAI Fulfillment Team

Meet the team driving MAI Fulfillment success.
Matt Iwanicki
Portrait of a man wearing glasses and a dark blazer over a white shirt in a bright indoor setting.
John Doe
Chief Executive Officer
Portrait of a man wearing glasses and a dark blazer over a white shirt in a bright indoor setting.
John Doe
Chief Executive Officer
Portrait of a man wearing glasses and a dark blazer over a white shirt in a bright indoor setting.
John Doe
Chief Executive Officer
Portrait of a man wearing glasses and a dark blazer over a white shirt in a bright indoor setting.
John Doe
Chief Executive Officer

MAI Fulfillment Customers

Meet the customers that MAI Fulfillment services.
Chirp Logo
Logo with the stylized text 'PUDGY' in large white letters with blue shadows and 'PENGUINS' in smaller black letters below.
RadioShack logo with red circled R symbol.
Selery company logo with stylized blue hexagon and the word 'Selery' in dark blue text.
Manifest logo with stylized gradient purple and pink 'M' icon next to the word 'manifest'.
Logo with the stylized text 'PUDGY' in large white letters with blue shadows and 'PENGUINS' in smaller black letters below.
Chirp Logo
Manifest logo with stylized gradient purple and pink 'M' icon next to the word 'manifest'.
RadioShack logo with red circled R symbol.
Selery company logo with stylized blue hexagon and the word 'Selery' in dark blue text.
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MAI Fulfillment Technology

MAI Fulfillment integrates with a wide range of eCommerce platforms and tools to streamline your fulfillment:
Certified
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Warehouse Craft
We offer a WMS/TMS for 3PLs and warehouses.
Certified
Beta
CYBRA
CYBRA specializes in RFID technology, real time tracking systems, and barcode label software solutions for warehouses and supply chain operations.
Certified
Beta
Intelligent Audit
AI-powered freight audit and spend intelligence platform that helps shippers control costs, gain visibility, and optimize logistics operations through automated invoice processing and analytics.
Certified
Beta
Daifuku
Designs, manufactures, and installs technology that empowers modern manufacturers and material handling innovators to move product safer, faster, and more affordably through integrated logistics automation.
Certified
Beta
RightHand Robotics
Provides autonomous robotic piece-picking solutions for order fulfillment using AI and machine learning, with the RightPick system capable of handling millions of SKUs across multiple industries.
Certified
Beta
Blue Yonder
AI-powered supply chain software company providing end-to-end solutions for planning, warehouse management, transportation, and order management with over 25 billion AI/ML predictions per day.

MAI Fulfillment Awards

Industry awards and certifications earned by MAI Fulfillment
Hazmat

MAI Fulfillment Press

Meet the team driving MAI Fulfillment's success.
Shipping Pilot Expands to New Markets
Tech Logistics News — Jan 15, 2024
Shipping Pilot announces its expansion into new international markets, enabling faster deliveries and reduced shipping costs for its clients.
E-commerce 3PL of the Year Award 2023
Fulfillment Times — Dec 1, 2023
Shipping Pilot was recognized as the 3PL of the Year for its innovative solutions and exceptional client satisfaction.
New AI-Driven Warehouse Technology
Supply Chain Weekly — Nov 20, 2023
An inside look at Shipping Pilot's adoption of AI-driven robotics to streamline warehouse operations and improve order accuracy.

MAI Fulfillment at a Glance

Year Founded
1981
Number of Warehouses
3
Total Square Footage
572,000
Storage Environments
Arts; Crafts & Sewing
Cosmetics; Beauty & Personal Care
Food & Beverage (Non-Regulated)
Food & Beverage (Regulated)
Home & Kitchen (Bulky)
Home & Kitchen (Not Bulky)
Medicine; Supplements & Nutraceuticals (Non-Regulated)
Office Products
Pet Supplies
Sports & Outdoor Equipment
Kitting - Labeling or Relabeling
Kitting - Retail Display Assembly
Kitting - Simple DTC Assembly
Logistics - Domestic (FTL & LTL)
Operations - Customer Service Call Center
Operations - Outbound Sales Center
Bagging and Sealing
Amazon
BigCommerce
Custom API
Etsy
Microsoft Dynamics
NetSuite
Oracle
SAP
Shopify
Squarespace
TikTok Shop
Walmart
WooCommerce
Wix
Webflow
FDA Registered
Hazmat
Big & Bulky
Wine & Spirits
Food & Beverage
Ambient Storage (Room Temp)
Lot Tracking
AIB Certified
Nutraceutical
CBD
Privately-Owned
Self-Funded
Mid-Market 3PL
National Boutique
Apparel
Beauty
Crafts & Games
Home Goods
Portrait of a man wearing glasses and a dark blazer over a white shirt in a bright indoor setting.
Smiling woman with curly hair and glasses sitting on a black chair in a modern office.
Smiling man in a gray blazer and blue jeans holding a laptop in an office setting.
Young person with short curly hair and glasses smiling while sitting at a table with a laptop and a glass of beverage.
Smiling woman with long red hair standing next to a whiteboard in an office setting.
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Frequently Asked Questions

What are MAI Fulfillment's fulfillment costs and fee structures?
MAI Fulfillment offers transparent and flexible pricing models tailored to your specific needs, ensuring cost-effectiveness as you scale. Our fee structures typically include a combination of receiving, storage, pick-and-pack, and shipping costs, with potential for volume-based discounts. We work closely with each client to develop a customized solution that optimizes your budget while maintaining high service levels. Our goal is to provide clear, predictable pricing without hidden fees, allowing you to accurately forecast your logistics expenses and maximize profitability.
Which eCommerce platforms and tools does MAI Fulfillment integrate with?
MAI Fulfillment boasts robust integration capabilities, connecting seamlessly with over 100 leading eCommerce platforms and essential business tools. This includes popular platforms like Shopify, WooCommerce, Amazon, and Walmart, as well as EDI systems for B2B operations. Our proprietary MARS software ensures real-time data synchronization, providing you with accurate inventory visibility and order tracking across all your sales channels. This extensive integration network simplifies your operations, reduces manual errors, and accelerates order processing, allowing you to manage your business efficiently.
What products and industries does MAI Fulfillment specialize in serving?
MAI Fulfillment specializes in a diverse range of products and industries, offering tailored solutions for both DTC and B2B clients. We have extensive experience with sectors such as Jewelry & Accessories, Cosmetics & Beauty, Supplements & Vitamins, CBD, Health & Wellness, CPG, Electronics, and Food & Beverage. Our facilities are equipped to handle various product requirements, including Hazmat, FDA Registered, and AIB Certified goods. This broad expertise ensures we understand the unique challenges and compliance needs of your specific industry, providing specialized care for your inventory.
What shipping speeds and geographic zones does MAI Fulfillment cover?
Operating from our 500,000 sq ft facility in Elgin, IL, MAI Fulfillment provides comprehensive shipping coverage across the United States, enabling efficient delivery to all zones. We partner with major carriers like FedEx, UPS, USPS, DHL Express, and OSM to offer a range of shipping speeds, including expedited 2-day shipping options for critical deliveries. Our strategic Midwest location allows for optimized ground shipping times to a significant portion of the US population, ensuring your customers receive their orders quickly and reliably, enhancing their overall experience.
How does MAI Fulfillment compare to other 3PLs, especially regarding technology and client support?
MAI Fulfillment differentiates itself through a powerful combination of advanced proprietary technology and personalized client support. Unlike many 3PLs relying on off-the-shelf solutions, our MARS software provides unparalleled flexibility in reporting and metric tracking, giving you deep insights into your operations. Furthermore, our commitment to direct account management ensures you have a dedicated point of contact who understands your business intimately. This focus on bespoke technological solutions and long-term client relationships is why our clients stay with us for an average of seven years, reflecting our superior service and adaptability.