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Hemlock Connect

Hemlock Connect is a boutique 3PL provider headquartered in Canada with one Canada location, with 56,000 total sq ft of warehouse space.

Founded
2010
Headquarters
Canada
Facilities
2
Warehouse space
56,000 sq ft

About Hemlock Connect

Hemlock Connect is a specialized 3PL company headquartered in Richmond, BC, with a focus on data-driven direct mail marketing, order fulfillment, and inventory management. Operating from state-of-the-art facilities, including a 46,000-square-foot fulfillment and distribution center, they serve clients across Western Canada and the United States. By integrating expertise in mailing…

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Who Hemlock Connect works best with

The order profile, channels, and product types Hemlock Connect is set up to serve. Information not listed here may still be available. Reach out to our team to confirm.

Order and inventory profile

What Hemlock Connect tells Fulfill it takes on: pallet positions stored, monthly order volume, heaviest single item, and active SKUs per brand.

Pallet storage
Anynumber of pallet positions
Monthly order volume
Anymonthly order volume
Product weight
Anyproduct weight
SKU count
Anynumber of active SKUs
“Fulfill found a 3PL that fits our exact needs, cut our costs, and did it in a week.”
Harry FreemanPresident
Spear Head Spade

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The Home Depot logoRadio Shack logoLiquid Death logoESPRIT logoConstellation Brands logoPudgy Penguins logoShield logoIron Neck logo

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Hemlock Connect Warehouse Locations

Hemlock Connect has warehouse locations in Canada.

LocationCountry
Richmond, BCCanada

Serving

Hemlock Connect Capabilities

Services, specialty solutions, storage conditions, and certifications Hemlock Connect lists. Information not listed here may still be available. Reach out to our team to confirm.

Fulfillment types

The fulfillment models Hemlock Connect runs, from direct-to-consumer to marketplace and wholesale.

  • DTC FulfillmentOnline orders shipped straight to consumers
  • Literature FulfillmentBrochures, print and marketing materials

Value added services

Extra services Hemlock Connect performs on your inventory beyond pick, pack, and ship.

Bagging and SealingKitting - Simple DTC AssemblyShrink wrappingTracking

Hemlock Connect Technology and Integrations

The storefront and marketplace connections Hemlock Connect works with.

Sales channels & integrations

The storefronts, marketplaces, and tools Hemlock Connect connects to for orders, inventory, and shipping data.

  • Direct To Consumer (DTC)

Hemlock Connect Shipping and Support

Carriers Hemlock Connect ships with and how its team supports brand clients.

Carriers

The parcel and postal carriers Hemlock Connect ships orders with.

  • Canada Post
  • USPS

Hemlock Connect Reviews

Fulfill.com collects these reviews from brands that have worked with this 3PL. An empty record is not a negative signal. Ask us for references from brands with a product profile like yours.

Hemlock Connect Pricing

Fulfill helps you discover Hemlock Connect's pricing. You start in our matching portal and complete a short fit conversation. Hemlock Connect then gives you exact rates based on your order volume, storage needs, and services.

What a 3PL quote covers

  • ReceivingUnloading and checking inbound stock
  • StorageCharged per pallet, bin or shelf, per month
  • Pick and packUsually a base order fee plus a per item fee
  • Kitting and assemblyBundles, inserts and retail displays
  • Returns processingInspection, restocking or disposal
  • ShippingCarrier rates, often at the provider's negotiated pricing
Get exact pricing

Rates depend on your order volume, storage profile and services, so Hemlock Connect quotes them per brand.

How 3PL pricing works

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Hemlock Connect FAQs

What types of businesses does Hemlock Connect typically work with?

We partner with a diverse range of organizations, including retailers, publishers, professional associations, and non-profits. Our data-driven approach allows us to tailor solutions to meet the unique needs of each sector. For example, we help retailers optimize direct mail campaigns for targeted promotions, assist publishers with efficient subscription fulfillment, and enable non-profits to execute impactful fundraising initiatives. Our expertise in data management and personalized communication ensures that your message reaches the right audience, driving measurable results.

Which eCommerce platforms and tools does Hemlock Connect integrate with?

Hemlock Connect integrates with leading eCommerce platforms such as Shopify, WooCommerce, and Magento, as well as various CRM and marketing automation tools. This seamless integration allows for efficient order processing, inventory management, and personalized marketing campaigns. We also offer custom API integrations to connect with proprietary systems, ensuring a streamlined workflow tailored to your specific needs. Our technology-driven approach ensures accuracy, speed, and real-time visibility throughout the fulfillment process.

What shipping speeds and zones does Hemlock Connect cover?

From our Richmond, BC facilities, we offer comprehensive shipping coverage throughout Western Canada and the United States. We provide a range of shipping options, including standard, expedited, and overnight delivery, to meet your customers' needs. Our strategic location and partnerships with major carriers enable us to optimize shipping routes and minimize transit times. Whether you're shipping locally or across borders, we ensure reliable and cost-effective delivery solutions.

How does Hemlock Connect compare to other direct mail and fulfillment providers in Western Canada?

Unlike many providers, Hemlock Connect combines data-driven insights with sustainable practices. As an FSC® and Climate Smart certified company, we prioritize environmentally responsible solutions. Our expertise in data management allows us to create highly targeted and personalized direct mail campaigns, maximizing ROI. Additionally, our Canada Post Smartmail Marketing Expert Partner status gives us unique access and expertise in leveraging Canada Post's services. We offer a comprehensive suite of services, from data analytics to digital printing, providing a one-stop solution for all your direct mail and fulfillment needs.

What are Hemlock Connect's minimum volume or storage requirements?

We understand that businesses have varying needs, which is why we offer flexible solutions to accommodate different volumes and storage requirements. While we don't have strict minimums, we work with clients to develop customized plans that align with their specific goals and budget. Whether you're a startup with limited inventory or an established enterprise with large-scale fulfillment needs, we can tailor our services to meet your requirements. Contact us to discuss your specific needs, and we'll create a solution that works for you.

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