Encompass Supply Chain Solutions

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Encompass Supply Chain Solutions - Enterprise 3PL Services
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Encompass Supply Chain Solutions
Encompass Supply Chain Solutions Overview

Encompass Supply Chain Solutions is a leading third-party logistics provider with over 70 years of industry expertise, tracing its roots back to 1953 as a regional appliance parts distributor. The company has evolved into a comprehensive supply chain solutions provider specializing in parts distribution, reverse logistics, depot repair services, and 3PL/4PL logistics. Headquartered in McDonough, Georgia, Encompass operates a strategic network of distribution centers across seven states including Georgia, Florida, Nevada, New York, Ohio, Indiana, and Texas, enabling 1-2 day ground shipping to most U.S. locations. In April 2022, Encompass was acquired by Parts Town, a global leader in foodservice equipment parts, but continues to operate as a distinct entity serving manufacturers, warranty providers, and multi-family property managers. The company distinguishes itself through its vast inventory of 8+ million OEM parts, advanced depot repair capabilities processing over 10,000 circuit boards monthly, and integrated reverse logistics services that help manufacturers reduce failure rates by up to 60% through detailed failure analysis and design feedback. With certifications for handling FDA-regulated products and specialized expertise in consumer electronics, appliances, and HVAC equipment, Encompass has established itself as a trusted partner for managing complex product lifecycles and optimizing supply chain efficiency.

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Encompass Supply Chain Solutions Locations
Encompass Supply Chain Solutions has fulfillment centers strategically located across the United States to optimize shipping times and costs.
Encompass Supply Chain Solutions has locations in:
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Encompass Supply Chain Solutions All Specialties
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Encompass Supply Chain Solutions Niches Served
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Encompass Supply Chain Solutions Specialty Solutions
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Encompass Supply Chain Solutions Value Added Services
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Encompass Supply Chain Solutions Certifications
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Encompass Supply Chain Solutions Team
Meet the team driving Encompass Supply Chain Solutions success.
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John Doe
Chief Executive Officer
John Doe
Chief Executive Officer
John Doe
Chief Executive Officer
John Doe
Chief Executive Officer
Encompass Supply Chain Solutions Customers
Meet the customers that Encompass Supply Chain Solutions services.
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Encompass Supply Chain Solutions Pricing
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No setup fees or long-term contracts
Transparent pick & pack and storage rates
Discounted shipping rates through partner carriers
Custom quotes based on order volume and product specifications
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Encompass Supply Chain Solutions Technology
Encompass Supply Chain Solutions integrates with a wide range of eCommerce platforms and tools to streamline your fulfillment:
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Paypal (Happy Returns)
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Smarther Sourcing
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Encompass Supply Chain Solutions Awards
Industry awards and certifications earned by Encompass Supply Chain Solutions
3PL of the Year 2023
3PL of the Year 2023
3PL of the Year 2023
3PL of the Year 2023
3PL of the Year 2023
Encompass Supply Chain Solutions Press
Meet the team driving Encompass Supply Chain Solutions's success.
Shipping Pilot Expands to New Markets
Tech Logistics News — Jan 15, 2024
Shipping Pilot announces its expansion into new international markets, enabling faster deliveries and reduced shipping costs for its clients.
E-commerce 3PL of the Year Award 2023
Fulfillment Times — Dec 1, 2023
Shipping Pilot was recognized as the 3PL of the Year for its innovative solutions and exceptional client satisfaction.
New AI-Driven Warehouse Technology
Supply Chain Weekly — Nov 20, 2023
An inside look at Shipping Pilot's adoption of AI-driven robotics to streamline warehouse operations and improve order accuracy.
Encompass Supply Chain Solutions at a Glance
Year Founded
1953
Number of Warehouses
7
Total Square Footage
500,000
Storage Environments
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Frequently Asked Questions

What value-added services does Encompass Supply Chain Solutions offer beyond basic parts fulfillment to ensure efficient operations?
Encompass provides comprehensive 3PL and 4PL solutions specifically for parts distribution, extending beyond basic fulfillment to include inventory planning, procurement, warehousing, and reverse logistics. Our expertise in managing complex parts supply chains for over 300 major brands ensures high accuracy and efficiency. We focus on optimizing the entire lifecycle of service parts, from initial order to technical repair and asset recovery, providing a seamless and integrated solution for manufacturers and service networks.
What types of products and industries does Encompass Supply Chain Solutions specialize in serving?
Encompass Supply Chain Solutions specializes in the distribution and management of service parts for a wide array of industries, including consumer electronics, appliances, HVAC, and more. We partner with over 300 world-leading manufacturers, providing critical support for their after-sales service and warranty programs. Our deep expertise in parts logistics ensures that the right components are available precisely when and where they are needed, minimizing downtime and enhancing customer satisfaction for our clients.
How does Encompass Supply Chain Solutions' technology support efficient parts management and client visibility?
Encompass leverages advanced supply chain technology, including robust Warehouse Management Systems (WMS) and proprietary platforms, to ensure precise inventory control and real-time visibility. Our systems are designed to integrate seamlessly with client ERPs and order management platforms, providing transparent tracking from order placement through delivery. This technological infrastructure minimizes errors, optimizes fulfillment processes, and offers clients comprehensive insights into their parts inventory and order status, enhancing overall operational efficiency.
What is Encompass Supply Chain Solutions' geographic coverage for parts distribution and how does it impact delivery speeds?
Encompass operates strategically located distribution centers, including a 150,000-square-foot facility in Lawrenceville, GA, and a 50,000-square-foot warehouse in West Chester, OH. These key locations enable us to provide efficient and rapid parts distribution across the United States. Our extensive network and optimized logistics ensure that critical service parts reach their destinations quickly, supporting timely repairs and minimizing customer wait times, which is crucial for maintaining high service levels for our manufacturer partners.
What makes Encompass Supply Chain Solutions different from other 3PL providers in managing complex service parts supply chains?
Encompass differentiates itself through its specialized focus on service parts logistics, offering a unique blend of 3PL and 4PL capabilities, including technical repair and reverse logistics. Unlike general 3PLs, our deep understanding of the after-sales service ecosystem allows us to provide end-to-end solutions that optimize the entire parts lifecycle. Our long-standing partnerships with over 300 major manufacturers and our proven track record in managing high-volume, high-SKU parts inventories underscore our unparalleled expertise and reliability in this niche.

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