ShipBob

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ShipBob Overview

ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce brands to provide them access to best-in-class capabilities and to deliver a delightful shopper experience. ShipBob’s technology provides brands a single view of their business and customers across all sales channels to manage products, inventory, customization, orders, and shipments, leveraging real-time analytics and reporting, dedicated support, and access to over one hundred technology and retail partners. Brands can outsource their entire fulfillment operations, utilize ShipBob’s proprietary warehouse management system for in-house fulfillment, or take advantage of a hybrid solution across ShipBob’s 50+ fulfillment center network in the United States, Canada, United Kingdom, Europe, and Australia.

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ShipBob Locations

ShipBob has fulfillment centers strategically located across the United States to optimize shipping times and costs.

ShipBob has locations in:

Pennsylvania

US East

New Jersey

Texas

US Central

Arizona

US West

Illinois

Kentucky

Tennessee

California

Georgia

Nevada

Canada

Australia

APAC

United Kingdom

Europe

Poland

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ShipBob Team

Meet the team driving ShipBob success.

Frank Bär

Account Executive

ShipBob Customers

Meet the customers that ShipBob services.

ShipBob at a Glance

Year Founded

2014

Number of Warehouses

Total Square Footage

2,000,000

Storage Environments

Arts; Crafts & Sewing

Baby Care & Supplies

Books

Cell Phone & Accessories

Clothing; Shoes & Jewelry

Cosmetics; Beauty & Personal Care

Electronics

Food & Beverage (Non-Regulated)

Food & Beverage (Regulated)

Home & Kitchen (Not Bulky)

Luggage & Travel Gear

Office Products

Pet Supplies

Sports & Outdoor Equipment

Tools & Home Improvement

Apparel - Label Tagging

Customization - Embroidery

Customization - Handwritten Note

Kitting - Labeling or Relabeling

Kitting - Simple DTC Assembly

Logistics - Domestic (FTL & LTL)

Bagging and Sealing

B-Corp

Hazmat

CGMP

Seller Fulfilled Prime

FDA Registered

Automotive

CBD

FDA Approved

Food & Beverage

Nutraceutical

Publishing

Ambient Storage (Room Temp)

Lot Tracking

Venture-Backed

Apparel

Beauty

Crafts & Games

Home Goods

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Frequently Asked Questions

What are ShipBob's minimum volume or storage requirements for new clients?

ShipBob primarily partners with growing e-commerce businesses, and while specific minimums can vary, they generally look for brands with consistent order volumes. Some reports indicate a focus on businesses doing at least 1,000 B2C orders per month. This ensures that clients can fully leverage ShipBob's distributed network and technology for optimal cost efficiency and scalability. It's best to connect with their sales team to discuss your specific needs and confirm if your current volume aligns with their service model.

How does ShipBob structure its fulfillment costs and fee models?

ShipBob offers a transparent, all-inclusive pricing model designed to scale with your business. Costs typically include receiving, storage, picking and packing, and shipping fees, with no hidden charges. They provide custom quotes based on your specific order volume, product types, and storage needs. This allows for predictable budgeting and ensures you only pay for the services you use, making it a flexible solution for growing brands looking to optimize their logistics spend.

Which e-commerce platforms and tools does ShipBob integrate with to streamline order fulfillment?

ShipBob's proprietary fulfillment platform offers robust integrations with leading e-commerce platforms like Shopify, BigCommerce, WooCommerce, and Magento, as well as popular tools for inventory management, order management, and customer service. These pre-built integrations enable seamless order syncing, real-time inventory updates, and automated shipping, significantly reducing manual effort and improving operational efficiency. This extensive connectivity ensures a smooth workflow from storefront to customer delivery.

What geographic coverage and shipping speeds can ShipBob offer for e-commerce businesses?

ShipBob boasts a vast global fulfillment network with over 40 fulfillment centers across the US, Canada, Europe, and Australia. This distributed inventory approach allows businesses to store products closer to their customers, enabling faster and more cost-effective shipping. They offer 2-day shipping to a significant portion of the US population and support international shipping, helping brands meet customer expectations for rapid delivery and expand their market reach efficiently.

How does ShipBob compare to Amazon FBA for e-commerce fulfillment?

ShipBob offers distinct advantages over Amazon FBA for e-commerce brands seeking greater control, branding, and multi-channel support. Unlike FBA, ShipBob allows for custom packaging, branded inserts, and direct customer communication, enhancing the unboxing experience. ShipBob's software is designed for comprehensive inventory and order management across all sales channels, not just Amazon. Additionally, ShipBob provides more flexible shipping options and a reported error rate of 0.01%, offering a more tailored and reliable fulfillment solution for growing direct-to-consumer businesses.