Alpacka

Alpacka is a boutique 3PL (third-party logistics) provider that excels in fulfilling the needs of ecommerce brands and other businesses. Based in Silicon Valley, Alpacka boasts a remarkable 99.8% order fulfillment accuracy rate, which surpasses the industry standard of 97%. With a focus on customer-driven solutions, they cater to high-growth startups and a diverse clientele, including packaging companies and medical supply firms. Alpacka's services encompass full-service kitting and assembly, ranging from simple projects to intricate multi-SKU tasks. Additionally, they offer comprehensive order fulfillment services that involve product inbounding, storage, pick/pack/ship, and reverse logistics management. Beyond standard fulfillment, Alpacka provides value-added services like printing, graphic design, credit card processing, and import brokerage, designed to scale with their clients' growth. Notably, they supported a client in expanding from 500 to 20,000 monthly subscriptions within a year. As a women-owned enterprise, Alpacka embraces a vibrant culture showcased by their mascot, 'Al,' and they continuously share helpful business insights and case studies through their online platforms. Alpacka's clients include enterprise brands such as Williams-Sonoma, World Market, Olympus, Silk Road Medical, and KIND Snacks. They specialize in kitting and packaging projects, from corporate swag and literature packets to complex kitting and assembly, and also support special events and ongoing projects. What makes Alpacka unique is their attention to detail, accuracy, flexibility, and the fact that they are family-owned and operated, which allows them to pivot and make decisions quickly.