Alpacka

Unverified 3PL
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Founded in 2016

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Alpacka
Niches Served
CGMP
Bonded Warehouse
FDA Registered
ISO 13485 (Medical Devices)
Amazon
Shopify
Walmart
WooCommerce
Apparel
Beauty
Crafts & Games
Home Goods
Arts; Crafts & Sewing
Baby Care & Supplies
Books
Cell Phone & Accessories
Clothing; Shoes & Jewelry
Cosmetics; Beauty & Personal Care
Electronics
Food & Beverage (Non-Regulated)
Food & Beverage (Regulated)
Home & Kitchen (Not Bulky)
Luggage & Travel Gear
Medicine; Supplements & Nutraceuticals (Non-Regulated)
Medicine; Supplements & Nutraceuticals (Regulated)
Office Products
Pet Supplies
Sports & Outdoor Equipment
Tools & Home Improvement
Toys; Games & Video Games
Ambient Storage (Room Temp)
Lot Tracking
Privately-Owned
Self-Funded
National Boutique
Apparel - Alterations or Repair
Apparel - Label Tagging
Apparel - Laundry
Bagging and Sealing
Customization - Embroidery
Customization - Handwritten Note
Customization - Laser Engraving
Customization - Screen Printing (DTG)
Customization - Screen Printing (DTF)
Kitting - Labeling or Relabeling
Kitting - Retail Display Assembly
Kitting - Simple DTC Assembly
Logistics - Domestic (FTL & LTL)
Product Auditing & QA
Ticketing and Packing
CBD
FDA Approved
Food & Beverage
Nutraceutical
Publishing
Raw Materials
Specialty Solutions
CGMP
Bonded Warehouse
FDA Registered
ISO 13485 (Medical Devices)
Amazon
Shopify
Walmart
WooCommerce
Apparel
Beauty
Crafts & Games
Home Goods
Arts; Crafts & Sewing
Baby Care & Supplies
Books
Cell Phone & Accessories
Clothing; Shoes & Jewelry
Cosmetics; Beauty & Personal Care
Electronics
Food & Beverage (Non-Regulated)
Food & Beverage (Regulated)
Home & Kitchen (Not Bulky)
Luggage & Travel Gear
Medicine; Supplements & Nutraceuticals (Non-Regulated)
Medicine; Supplements & Nutraceuticals (Regulated)
Office Products
Pet Supplies
Sports & Outdoor Equipment
Tools & Home Improvement
Toys; Games & Video Games
Ambient Storage (Room Temp)
Lot Tracking
Privately-Owned
Self-Funded
National Boutique
Apparel - Alterations or Repair
Apparel - Label Tagging
Apparel - Laundry
Bagging and Sealing
Customization - Embroidery
Customization - Handwritten Note
Customization - Laser Engraving
Customization - Screen Printing (DTG)
Customization - Screen Printing (DTF)
Kitting - Labeling or Relabeling
Kitting - Retail Display Assembly
Kitting - Simple DTC Assembly
Logistics - Domestic (FTL & LTL)
Product Auditing & QA
Ticketing and Packing
CBD
FDA Approved
Food & Beverage
Nutraceutical
Publishing
Raw Materials
Value Added Services
CGMP
Bonded Warehouse
FDA Registered
ISO 13485 (Medical Devices)
Amazon
Shopify
Walmart
WooCommerce
Apparel
Beauty
Crafts & Games
Home Goods
Arts; Crafts & Sewing
Baby Care & Supplies
Books
Cell Phone & Accessories
Clothing; Shoes & Jewelry
Cosmetics; Beauty & Personal Care
Electronics
Food & Beverage (Non-Regulated)
Food & Beverage (Regulated)
Home & Kitchen (Not Bulky)
Luggage & Travel Gear
Medicine; Supplements & Nutraceuticals (Non-Regulated)
Medicine; Supplements & Nutraceuticals (Regulated)
Office Products
Pet Supplies
Sports & Outdoor Equipment
Tools & Home Improvement
Toys; Games & Video Games
Ambient Storage (Room Temp)
Lot Tracking
Privately-Owned
Self-Funded
National Boutique
Apparel - Alterations or Repair
Apparel - Label Tagging
Apparel - Laundry
Bagging and Sealing
Customization - Embroidery
Customization - Handwritten Note
Customization - Laser Engraving
Customization - Screen Printing (DTG)
Customization - Screen Printing (DTF)
Kitting - Labeling or Relabeling
Kitting - Retail Display Assembly
Kitting - Simple DTC Assembly
Logistics - Domestic (FTL & LTL)
Product Auditing & QA
Ticketing and Packing
CBD
FDA Approved
Food & Beverage
Nutraceutical
Publishing
Raw Materials
Overview
Alpacka is a boutique 3PL (third-party logistics) provider that excels in fulfilling the needs of ecommerce brands and other businesses. Based in Silicon Valley, Alpacka boasts a remarkable 99.8% order fulfillment accuracy rate, which surpasses the industry standard of 97%. With a focus on customer-driven solutions, they cater to high-growth startups and a diverse clientele, including packaging companies and medical supply firms. Alpacka's services encompass full-service kitting and assembly, ranging from simple projects to intricate multi-SKU tasks. Additionally, they offer comprehensive order fulfillment services that involve product inbounding, storage, pick/pack/ship, and reverse logistics management. Beyond standard fulfillment, Alpacka provides value-added services like printing, graphic design, credit card processing, and import brokerage, designed to scale with their clients' growth. Notably, they supported a client in expanding from 500 to 20,000 monthly subscriptions within a year. As a women-owned enterprise, Alpacka embraces a vibrant culture showcased by their mascot, 'Al,' and they continuously share helpful business insights and case studies through their online platforms. Alpacka's clients include enterprise brands such as Williams-Sonoma, World Market, Olympus, Silk Road Medical, and KIND Snacks. They specialize in kitting and packaging projects, from corporate swag and literature packets to complex kitting and assembly, and also support special events and ongoing projects. What makes Alpacka unique is their attention to detail, accuracy, flexibility, and the fact that they are family-owned and operated, which allows them to pivot and make decisions quickly.
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Alpacka
has
1
 warehouses
 warehouse
 taking up
50,000
 sqft
Warehouse Locations
US West
California
Storage Conditions
CGMP
Bonded Warehouse
FDA Registered
ISO 13485 (Medical Devices)
Amazon
Shopify
Walmart
WooCommerce
Apparel
Beauty
Crafts & Games
Home Goods
Arts; Crafts & Sewing
Baby Care & Supplies
Books
Cell Phone & Accessories
Clothing; Shoes & Jewelry
Cosmetics; Beauty & Personal Care
Electronics
Food & Beverage (Non-Regulated)
Food & Beverage (Regulated)
Home & Kitchen (Not Bulky)
Luggage & Travel Gear
Medicine; Supplements & Nutraceuticals (Non-Regulated)
Medicine; Supplements & Nutraceuticals (Regulated)
Office Products
Pet Supplies
Sports & Outdoor Equipment
Tools & Home Improvement
Toys; Games & Video Games
Ambient Storage (Room Temp)
Lot Tracking
Privately-Owned
Self-Funded
National Boutique
Apparel - Alterations or Repair
Apparel - Label Tagging
Apparel - Laundry
Bagging and Sealing
Customization - Embroidery
Customization - Handwritten Note
Customization - Laser Engraving
Customization - Screen Printing (DTG)
Customization - Screen Printing (DTF)
Kitting - Labeling or Relabeling
Kitting - Retail Display Assembly
Kitting - Simple DTC Assembly
Logistics - Domestic (FTL & LTL)
Product Auditing & QA
Ticketing and Packing
CBD
FDA Approved
Food & Beverage
Nutraceutical
Publishing
Raw Materials
Certifications
CGMP
Bonded Warehouse
FDA Registered
ISO 13485 (Medical Devices)
Amazon
Shopify
Walmart
WooCommerce
Apparel
Beauty
Crafts & Games
Home Goods
Arts; Crafts & Sewing
Baby Care & Supplies
Books
Cell Phone & Accessories
Clothing; Shoes & Jewelry
Cosmetics; Beauty & Personal Care
Electronics
Food & Beverage (Non-Regulated)
Food & Beverage (Regulated)
Home & Kitchen (Not Bulky)
Luggage & Travel Gear
Medicine; Supplements & Nutraceuticals (Non-Regulated)
Medicine; Supplements & Nutraceuticals (Regulated)
Office Products
Pet Supplies
Sports & Outdoor Equipment
Tools & Home Improvement
Toys; Games & Video Games
Ambient Storage (Room Temp)
Lot Tracking
Privately-Owned
Self-Funded
National Boutique
Apparel - Alterations or Repair
Apparel - Label Tagging
Apparel - Laundry
Bagging and Sealing
Customization - Embroidery
Customization - Handwritten Note
Customization - Laser Engraving
Customization - Screen Printing (DTG)
Customization - Screen Printing (DTF)
Kitting - Labeling or Relabeling
Kitting - Retail Display Assembly
Kitting - Simple DTC Assembly
Logistics - Domestic (FTL & LTL)
Product Auditing & QA
Ticketing and Packing
CBD
FDA Approved
Food & Beverage
Nutraceutical
Publishing
Raw Materials
What are Alpacka's fulfillment costs and fee structures?

Alpacka offers transparent and flexible pricing models tailored to your specific needs, moving beyond generic, one-size-fits-all rates. Our costs are typically structured around storage, pick-and-pack fees, and shipping, with additional charges for specialized services like kitting and assembly. We work closely with each client to understand their unique product volume, complexity, and service requirements to provide a customized quote that optimizes efficiency and cost-effectiveness. Our goal is to ensure you receive premium, personalized service without unexpected fees, supporting your growth from high-growth startup to established brand.

What value-added services does Alpacka offer beyond basic fulfillment?

Beyond standard warehousing, pick-and-pack, and shipping, Alpacka specializes in comprehensive value-added services that enhance your brand's presentation and operational efficiency. Our core expertise lies in intricate kitting and assembly, allowing for custom product bundles, subscription boxes, and promotional kits. We also provide reverse logistics management, ensuring seamless returns processing. Additionally, we offer services like printing, graphic design support, credit card processing, and import brokerage, providing a holistic solution that streamlines your supply chain and allows you to focus on your core business.

What products/industries does Alpacka specialize in serving?

Alpacka excels in serving a diverse range of industries that require meticulous handling and specialized fulfillment solutions. We have extensive experience with high-growth startups, subscription-based businesses, and e-commerce brands across various sectors. Our certifications, including CGMP, FDA Registration, and ISO 13485 for medical devices, highlight our capability to handle sensitive products for medical and health companies. We also have a strong focus on packaging organizations, leveraging our kitting and assembly expertise for complex projects. Our 99.8% order fulfillment accuracy rate ensures reliable service for all client types.

Does Alpacka offer same-day delivery in the San Francisco Bay Area?

Yes, leveraging our strategic location in San Jose, CA, Alpacka is well-positioned to facilitate expedited shipping options, including same-day delivery, for clients serving the San Francisco Bay Area. Our efficient operational processes and partnerships with major carriers like FedEx, UPS, and USPS enable us to meet tight deadlines for local customers. This localized advantage is particularly beneficial for e-commerce businesses and high-growth startups in the region, allowing them to offer superior speed to market and enhance customer satisfaction. Please contact us to discuss specific requirements for same-day delivery services.

How does Alpacka's personalized service and kitting expertise differentiate it from larger 3PL providers?

Alpacka stands apart from larger 3PLs through our boutique approach, offering unparalleled personalized service and specialized kitting expertise. As a women-owned and family-operated business, we provide dedicated account management and a flexible, responsive partnership that larger, more rigid providers often cannot match. Our 99.8% order fulfillment accuracy rate, combined with our advanced kitting and assembly capabilities, ensures that even the most complex product configurations are handled with precision and care. We focus on building long-term relationships and adapting our solutions to your evolving needs, providing a level of attention and customization that drives significant value for your brand.

What is 3PL?

Third-party logistics (3PL) refers to outsourcing supply chain activities—such as transportation, warehousing, inventory management, and order fulfillment—to an external provider.

By leveraging 3PL services, businesses focus on their core competencies while professionals manage the logistics.

How 3PL works

Here’s how 3PL integrates into your supply chain:
Inventory Storage: Products are stored in a 3PL-managed warehouse.
Order Processing: Once an order is placed, the 3PL picks and packs items.
Shipping: The 3PL partners with carriers to ensure prompt delivery.
Returns Management: Customer returns are processed efficiently to maintain satisfaction.

Key Benefits of 3PL

Cost Savings: Eliminates the need to own or lease warehouses.
Scalability: Supports seasonal spikes and growth without infrastructure investment.
Expertise: Access to advanced technology and optimized processes.