Moby Dick

We've been seeking best-in-class partners and vendors to support every aspect of our online business. We went through five logistics partners and solutions prior to faithfully following a referral to Moby Dick 3pl. I am happy to say that box is now checked! Every person at Moby Dick has been professional, personable, proactive and responsive in every level of communication. They managed our unsavory exit from our previous provider by flexing shipping and pickup options, consolidating poor packaging, and onboarding our inventory with speed, efficiency, and ease. Their systems and dashboards are well structured and easy to manage. Their team created a seamless integration with our headless shopify platform. They've accommodated some unique bundling options with ease. Their rates, scalability, and clear experience and expertise has given us the peace of mind to focus on building our business and keeping them busy. Thanks, Shawn, Alaina, Hugh, Jess, and the whole Moby Dick 3pl team for running your business the way I would, restoring my faith in the space, and supporting FlowVeda's growth and success! I appreciate you all! -- Jay McHale, CAIA Founder, CEO, FlowVeda LLC

The team at Moby Dick 3PL has been nothing short of exceptional. They’re fast, efficient, and an absolute pleasure to work with. We’ve had different requests and queries over time, and they’ve always been handled promptly and professionally. The shipping services are also consistently reliable and quick. It’s very rare to find a team that’s dependable and communicative. We highly recommend Moby Dick 3PL to anyone looking for a trusted and capable logistics partner!

Great company, we are very happy.

MDU has been an amazing partner for our business. They truly operate like an extension of our team and whenever we need something done, build out a new workflow, or try something different, the answer is always yes. They’re flexible, reliable, and always find a way to make things work seamlessly. Their support is also amazing there is always someone directly at the warehouse to talk to or call, you are not playing telephone with customer service ppl in another location. They are just genuinely good people doing reliable work. We have literally had ZERO issues with MDU and our customers are constantly surprised and impressed with how quickly things get fulfilled and shipped. A word of advice is to be careful when looking at these big fulfillment networks that over promise because they are basically middle men overcharging with complicated billing structures and no direct access to warehouse staff and customer support through a third party ticketing system where something that should take a minute to resolve will take weeks.

I’ve been working with my warehouse partner for some time now, and I couldn’t be more impressed. Their team consistently does an outstanding job with shipping, packing, retunrs and receiving my goods. Everything is handled with care and precision, and I never have to worry about delays or mistakes. What really sets them apart is their excellent support. Any time I have a question or special request, their responsiveness and professionalism truly stand out. It feels like they genuinely care about my business and go above and beyond to make sure everything runs smoothly. I highly recommend them to anyone looking for a reliable, efficient, and supportive warehouse partner.

Working with Moby Dick has been an excellent experience. Their team is reliable, professional and always quick to respond to our needs. They’ve consistently provided efficient service, clear communication and seamless support throughout our operations. What stands out most is their attention to detail and commitment to making sure everything runs smoothly. It truly makes them a trustworthy partner. I would highly recommend Moby Dick to anyone looking for a dependable and professional 3PL provider.

11 out of 10 period

Moby Dick 3PL has been with us since launching the brand. Their customer service and accuracy is what has kept us. They have been flexible with us as we have grown the brand and tried different ideas. The team is great and I know who to contact when I need something. Would recommend for a brand that wants an experienced supportive team!

We've been working with MD3PL for a few months now and are very happy with our decision to partner up with them. They're a wonderful, accommodating team that tailor services to your needs and work with both speed and accuracy in mind. I even went and visited the warehouse in Ohio from where we are based, Sweden, and was warmly welcomed. They've saved us time and money, and I sleep well at night knowing our fulfillment is handled by people that truly care.