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ShipStars

5.0 (2 reviews)

ShipStars is a boutique 3PL provider with one US location, with 11,000 total sq ft of warehouse space. Fulfill.com named ShipStars a Best 3PL in Illinois in 2026.

Founded
2023
Facilities
1
Warehouse space
11,000 sq ft

About ShipStars

SHIPSTARS is a Chicago-based 3PL redefining fulfillment with simplicity, transparency, and genuine care. Their straightforward pricing covers all standard fees in five clear categories: Receiving, Storage, Pick/Pack/Returns, Packaging, and Postage so clients always know what to expect. With month-to-month contracts, no onboarding or cancellation fees, and no peak season surcharges

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Who ShipStars works best with

The order profile, channels, and product types ShipStars is set up to serve. Information not listed here may still be available. Reach out to our team to confirm.

Order and inventory profile

What ShipStars tells Fulfill it takes on: pallet positions stored, monthly order volume, heaviest single item, and active SKUs per brand.

Pallet storage
Up to 75pallet positions stored at once
Monthly order volume
At least 50orders per month
Product weight
Up to 100lb for the heaviest single item
SKU count
At least 1active SKUs for a single brand

ShipStars Warehouse Locations

ShipStars has warehouse locations in Illinois.

LocationCountrySize (sq ft)
Waukegan, ILUnited States11,000

ShipStars Capabilities

Services, specialty solutions, storage conditions, and certifications ShipStars lists. Information not listed here may still be available. Reach out to our team to confirm.

Fulfillment types

The fulfillment models ShipStars runs, from direct-to-consumer to marketplace and wholesale.

  • DTC FulfillmentOnline orders shipped straight to consumers
  • FBAPrep and forwarding into Amazon warehouses
  • FBMAmazon orders shipped from their warehouse
  • Returns ProcessingInbound returns inspected and restocked
  • SFPPrime-badged orders shipped by the seller
  • Wholesale FulfillmentBulk and pallet orders to buyers

Value added services

Extra services ShipStars performs on your inventory beyond pick, pack, and ship.

Apparel - Label TaggingBagging and SealingCustomization - Handwritten NoteKitting - Labeling or RelabelingKitting - Retail Display AssemblyKitting - Simple DTC AssemblyLogistics - Domestic (FTL & LTL)Logistics - End To End ImportOtherPhoto StudioProduct Auditing & QATracking

Specialty solutions

Specialized programs and product handling ShipStars is set up for.

Storage and handling

The storage conditions and handling controls available in ShipStars's facilities.

Ambient Storage (Room Temp)Lot Tracking

Certifications

Certifications and registrations ShipStars holds.

ShipStars Technology and Integrations

The warehouse management system and the storefront, marketplace, and EDI connections ShipStars works with.

Warehouse management system

The software ShipStars runs its warehouse on: receiving, inventory, picking, and shipping.

Sales channels & integrations

The storefronts, marketplaces, and tools ShipStars connects to for orders, inventory, and shipping data.

EDI

ShipStars supports EDI connections for retail and wholesale compliance.

ShipStars Shipping and Support

Carriers ShipStars ships with and how its team supports brand clients.

Carriers

The parcel and postal carriers ShipStars ships orders with.

  • Australia Post
  • Canada Post
  • DHL Express
  • FedEx
  • Royal Mail
  • UPS
  • USPS

Support channels

How brand clients reach ShipStars's team day to day.

  • Account Manager
  • Email Support
  • Phone Support

ShipStars Reviews: What Brands Say

View the 3PL review leaderboard
5.0
2 reviews
Order Accuracy5.0
Fulfillment Cost5.0
Fulfillment Speed5.0
Customer Service5.0
Scalability & Flexibility5.0
Lucie Vargová
LSK Electronics s.r.o.
Apr 22, 2026
5.0

We are very satisfied with the services of this fulfillment warehouse. Communication is excellent – always fast, clear, and without unnecessary complications. Everything we expected from an external warehouse, we have found here. A big advantage is also the personal approach. Ivan and Emanuel are very helpful, responsive, and always willing to find the best solution. Overall, we can highly recommend this cooperation.

Order Accuracy5/5
Fulfillment Cost5/5
Fulfillment Speed5/5
Customer Service5/5
Scalability & Flexibility5/5
Lucie Vargová
LSK Electronics s.r.o.
Apr 22, 2026
5.0

We are very satisfied with the services of this fulfillment warehouse. Communication is excellent – always fast, clear, and without unnecessary complications. Everything we expected from an external warehouse, we have found here. A big advantage is also the personal approach. Ivan and Emanuel are very helpful, responsive, and always willing to find the best solution. Overall, we can highly recommend this cooperation.

Order Accuracy5/5
Fulfillment Cost5/5
Fulfillment Speed5/5
Customer Service5/5
Scalability & Flexibility5/5

ShipStars Pricing

Fulfill helps you discover ShipStars's pricing. You start in our matching portal and complete a short fit conversation. ShipStars then gives you exact rates based on your order volume, storage needs, and services.

What a 3PL quote covers

  • ReceivingUnloading and checking inbound stock
  • StorageCharged per pallet, bin or shelf, per month
  • Pick and packUsually a base order fee plus a per item fee
  • Kitting and assemblyBundles, inserts and retail displays
  • Returns processingInspection, restocking or disposal
  • ShippingCarrier rates, often at the provider's negotiated pricing
Get exact pricing

Rates depend on your order volume, storage profile and services, so ShipStars quotes them per brand.

How 3PL pricing works

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Other providers in the Fulfill.com network that serve a similar brand profile. Fulfill can put any of them side by side with your volume and channels.

ShipStars FAQs

What are ShipStars' fulfillment costs and fee structures?

ShipStars prides itself on transparent, straightforward pricing with no hidden fees, a common concern for businesses seeking 3PL services. We offer free consultations to understand your specific needs and provide a clear, customized quote upfront. Unlike many providers, we operate on month-to-month contracts, giving you flexibility and ensuring we continuously earn your business through exceptional service. This approach allows you to scale your operations efficiently without being locked into lengthy, restrictive agreements, making financial planning predictable and stress-free. Our goal is to provide cost-effective solutions that support your growth.

Which eCommerce platforms and tools does ShipStars integrate with?

ShipStars specializes in seamless integration with leading eCommerce platforms to streamline your fulfillment process. We have extensive experience with popular platforms like Shopify, Amazon FBA, and various crowdfunding platforms, ensuring your orders flow smoothly from your store to our warehouse. Our full-service onboarding includes optimizing these integrations, allowing for efficient order processing, inventory management, and real-time tracking. This robust technological capability means less manual work for you and more accurate, faster fulfillment for your customers, supporting your online sales growth.

How quickly can you get started with ShipStars and what does the onboarding process involve?

Getting started with ShipStars is designed to be a swift and comprehensive process, ensuring you can begin fulfilling orders efficiently. Our full-service onboarding typically takes just a few weeks, depending on the complexity of your product catalog and integration needs. We provide dedicated support throughout, assisting with everything from initial setup and platform integration to package design and fulfillment optimization. Our goal is to make your transition seamless, minimizing downtime and quickly getting your products into the hands of your customers, allowing you to focus on growing your business.

What shipping speeds and zones does ShipStars cover from its Chicago location?

Operating from our strategic Chicago-based Midwest location, ShipStars offers excellent geographic coverage and competitive shipping speeds across the United States. Our central position allows for efficient ground shipping to a significant portion of the country within 1-3 business days, reducing transit times and costs. We leverage a network of reliable carriers to ensure your products reach your customers quickly and affordably, whether they're across the state or across the country. This optimized logistics network is crucial for meeting customer expectations and enhancing your brand's reputation for fast delivery.

How does ShipStars differentiate itself from other 3PLs, especially regarding contracts and customer service?

ShipStars stands apart from many 3PLs through our unwavering commitment to transparency, flexibility, and personalized 'S-Tier' American customer service. Unlike providers that force long-term contracts or surprise you with hidden fees, we offer month-to-month agreements and clear, upfront pricing. Our dedicated American customer support team provides personalized attention, ensuring you always have a direct line to resolve issues and optimize your fulfillment strategy. This approach fosters a true partnership, giving you peace of mind and the agility to adapt to market changes, rather than being just another number.

Explore more 3PLs like ShipStars

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