Rush Order
Rush Order is a mid-market 3PL provider with three US locations, one Australia location, one Canada location, one China location, one United Kingdom location, one Hong Kong location, one Japan location, one MY location, one Netherlands location, and one Singapore location, with 600,004 total sq ft of warehouse space. Fulfill.com named Rush Order a Best 3PL in Australia in 2026.
- Founded
- 1989
- Facilities
- 12
- Warehouse space
- 600,004 sq ft
About Rush Order
Rush Order is a global third-party logistics provider with over 30 years of experience, offering comprehensive fulfillment services across 13 locations spanning North America, Europe, Asia, and Australia. Founded in 1989 and headquartered in Gilroy, California, the company operates fulfillment centers in key markets including California, Ohio, New York, Canada…
Rush Order is a global third-party logistics provider with over 30 years of experience, offering comprehensive fulfillment services across 13 locations spanning North America, Europe, Asia, and Australia. Founded in 1989 and headquartered in Gilroy, California, the company operates fulfillment centers in key markets including California, Ohio, New York, Canada, the Netherlands, the United Kingdom, Australia, China, Hong Kong, Japan, Singapore, and Vietnam. Rush Order specializes in multi-channel ecommerce fulfillment with a 99.99% shipment accuracy rate and 99.9% on-time fulfillment, serving notable brands including Reebok, PopSugar, Whoop, and North Face. The company provides a full suite of services including ecommerce fulfillment, Section 321 fulfillment, reverse logistics, kitting and assembly, value-added services, DDP fulfillment, retail dropshipping, and outsourced customer support. Rush Order's real-time dashboard and warehouse management system give clients complete visibility into inventory levels, order status, and shipment tracking across all sales channels. The platform integrates with major ecommerce platforms including Shopify, WooCommerce, Amazon, and NetSuite. Rush Order also provides Amazon-specific services including FBA prep and Seller Fulfilled Prime fulfillment, along with scalable customer experience solutions that can grow from a single agent to several hundred.
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Rush Order is a global third-party logistics provider with over 30 years of experience, offering comprehensive fulfillment services across 13 locations spanning North America, Europe, Asia, and Australia. Founded in 1989 and headquartered in Gilroy, California, the company operates fulfillment centers in key markets including California, Ohio, New York, Canada, the Netherlands, the United Kingdom, Australia, China, Hong Kong, Japan, Singapore, and Vietnam. Rush Order specializes in multi-channel ecommerce fulfillment with a 99.99% shipment accuracy rate and 99.9% on-time fulfillment, serving notable brands including Reebok, PopSugar, Whoop, and North Face. The company provides a full suite of services including ecommerce fulfillment, Section 321 fulfillment, reverse logistics, kitting and assembly, value-added services, DDP fulfillment, retail dropshipping, and outsourced customer support. Rush Order's real-time dashboard and warehouse management system give clients complete visibility into inventory levels, order status, and shipment tracking across all sales channels. The platform integrates with major ecommerce platforms including Shopify, WooCommerce, Amazon, and NetSuite. Rush Order also provides Amazon-specific services including FBA prep and Seller Fulfilled Prime fulfillment, along with scalable customer experience solutions that can grow from a single agent to several hundred.
Who Rush Order works best with
The order profile, channels, and product types Rush Order is set up to serve. Information not listed here may still be available. Reach out to our team to confirm.
Order and inventory profile
What Rush Order tells Fulfill it takes on: pallet positions stored, monthly order volume, heaviest single item, and active SKUs per brand.
- Pallet storage
- At least 1pallet positions stored at once
- Monthly order volume
- Anymonthly order volume
- Product weight
- Up to 100lb for the heaviest single item
- SKU count
- Up to 2,000active SKUs for a single brand
Product categories
The kinds of products Rush Order stores, picks, and ships.
- Baby Care & Supplies
- Cell Phone & Accessories
- Cosmetics; Beauty & Personal Care
- Electronics
- Home & Kitchen (Not Bulky)
- Luggage & Travel Gear
- Medicine; Supplements & Nutraceuticals (Non-Regulated)
- Medicine; Supplements & Nutraceuticals (Regulated)
- Office Products
- Pet Supplies
- Sports & Outdoor Equipment
- Tools & Home Improvement
Rush Order Warehouse Locations
Rush Order has warehouse locations in California, New York, Ohio, Australia, Canada, China, Hong Kong, Japan, MY, Netherlands, Singapore, and United Kingdom.
| Location | Country | Size (sq ft) |
|---|---|---|
| Gilroy, CA | United States | 250,000 |
| Wappingers Falls, NY | United States | 50,000 |
| Twinsburg, OH | United States | 50,000 |
| Sydney, NSW | Australia | 20,000 |
| Stratford, ON | Canada | 75,000 |
| China | China | 30,000 |
| United Kingdom | United Kingdom | 50,000 |
| Hong Kong | Hong Kong | |
| Japan | Japan | |
| MY | MY | |
| Hoek van Holland, ZH | Netherlands | 75,000 |
| Singapore | Singapore |
Rush Order Capabilities
Services, specialty solutions, storage conditions, and certifications Rush Order lists. Information not listed here may still be available. Reach out to our team to confirm.
Fulfillment types
The fulfillment models Rush Order runs, from direct-to-consumer to marketplace and wholesale.
- DTC FulfillmentOnline orders shipped straight to consumers
- FBAPrep and forwarding into Amazon warehouses
- FBMAmazon orders shipped from their warehouse
- Retail FulfillmentStore-ready shipments to retail chains
- Returns ProcessingInbound returns inspected and restocked
- Wholesale FulfillmentBulk and pallet orders to buyers
Value added services
Extra services Rush Order performs on your inventory beyond pick, pack, and ship.
- Bagging and SealingKitting - Labeling or RelabelingKitting - Retail Display AssemblyKitting - Simple DTC AssemblyLogistics - Domestic (FTL & LTL)Operations - Customer Service Call CenterOtherProduct Auditing & QATicketing and PackingTracking
Specialty solutions
Specialized programs and product handling Rush Order is set up for.
Storage and handling
The storage conditions and handling controls available in Rush Order's facilities.
- Temperature Controlled StorageAmbient Storage (Room Temp)Humidity Controlled StorageLot Tracking
Certifications
Certifications and registrations Rush Order holds.
Rush Order Technology and Integrations
The warehouse management system and the EDI connections Rush Order works with.
Warehouse management system
The software Rush Order runs its warehouse on: receiving, inventory, picking, and shipping.
- Proprietary / Custom-Built
EDI
- Rush Order supports EDI connections for retail and wholesale compliance.
Rush Order Reviews
Fulfill.com collects these reviews from brands that have worked with this 3PL. An empty record is not a negative signal. Ask us for references from brands with a product profile like yours.
Rush Order Pricing
Fulfill helps you discover Rush Order's pricing. You start in our matching portal and complete a short fit conversation. Rush Order then gives you exact rates based on your order volume, storage needs, and services.
What a 3PL quote covers
- ReceivingUnloading and checking inbound stock
- StorageCharged per pallet, bin or shelf, per month
- Pick and packUsually a base order fee plus a per item fee
- Kitting and assemblyBundles, inserts and retail displays
- Returns processingInspection, restocking or disposal
- ShippingCarrier rates, often at the provider's negotiated pricing
Rates depend on your order volume, storage profile and services, so Rush Order quotes them per brand.
How 3PL pricing works3PLs Similar to Rush Order
Other providers in the Fulfill.com network that serve a similar brand profile. Fulfill can put any of them side by side with your volume and channels.
Rush Order FAQs
What are Rush Order's fulfillment costs and fee structures?
Rush Order offers flexible and transparent pricing models tailored to your specific needs, ensuring cost-effectiveness as your business scales. Our fee structures are designed to accommodate varying volumes and service requirements, from high-growth startups to established enterprises. We provide detailed breakdowns covering storage, pick-and-pack, shipping, and value-added services, allowing you to optimize your logistics spend. Our goal is to provide clear, predictable costs without hidden fees, supporting your financial planning and growth. We encourage a direct consultation to discuss your unique operational profile and receive a customized quote.
What products/industries does Rush Order specialize in serving?
Rush Order specializes in a diverse range of industries, including apparel, skincare, nutraceuticals, electronics, organic products, and food & beverage. Our expertise extends to handling various product types, from high-value electronics to temperature-sensitive goods. With over 30 years of experience, we understand the unique demands of each sector, offering tailored solutions that ensure compliance, proper handling, and efficient delivery. Our robust Warehouse Management System (WMS) and experienced team are equipped to manage complex inventory and fulfillment requirements across these specialized markets.
Which eCommerce platforms and tools does Rush Order integrate with?
Rush Order's advanced Warehouse Management System (WMS) seamlessly integrates with all major eCommerce platforms and tools, including Shopify, Magento, WooCommerce, and more. This ensures real-time data synchronization for inventory, orders, and shipping, providing you with complete visibility and control. Our integration capabilities streamline your operations, reduce manual errors, and accelerate order processing, allowing for efficient scalability. We continuously update our integrations to support the latest technologies, ensuring your fulfillment process remains cutting-edge and connected to your sales channels.
What shipping speeds and geographic zones does Rush Order cover?
Rush Order provides comprehensive shipping coverage across the US, with fulfillment centers in California, New York, and Ohio, enabling efficient distribution to all regions. Beyond the US, we offer international fulfillment services with facilities in Canada, Europe (Netherlands, UK), and the Asia Pacific region (China, Japan, HK, Malaysia, Singapore, Australia). We are committed to rapid delivery, offering 2-day express shipping options and maintaining a 99.9% on-time fulfillment rate. Our extensive network ensures your products reach customers quickly and reliably, wherever they are.
How does Rush Order compare to larger 3PLs like ShipMonk or Red Stag Fulfillment?
Rush Order differentiates itself from larger 3PLs like ShipMonk or Red Stag Fulfillment through a combination of extensive experience, global reach, and personalized service. With over 30 years in the industry, we offer a proven track record and a robust global network that includes facilities across North America, Europe, and Asia Pacific, providing a broader international footprint. While larger providers may offer standardized solutions, Rush Order focuses on flexible, scalable services tailored to both high-growth startups and Fortune 1000 companies, ensuring dedicated support and customized strategies that adapt to your evolving business needs.
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