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Boxtrot

Boxtrot

3.0 (2 reviews)
  • Mid-Market 3PL
  • 1 warehouse
  • 100k sq ft
  • Founded 2021
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Boxtrot

Boxtrot Overview

The best service & lowest cost 3PL for DTC brands. Lowest price, guaranteed. Proudly serving 68 brands and counting.

Boxtrot Reviews

These reviews are collected by Fulfill.com from brands that have worked with this 3PL. Reviewers can verify their identity with LinkedIn.

Mike Alam

Empire distribution

Jul 09, 2026

1.0
Order Accuracy
Fulfillment Cost
Fulfillment Speed
Customer Service
Scalability & Flexibility

Shipped all my orders late. Got me banned from Walmart and Amazon, which prevented us from selling. Then added $1,500 to monthly expenses because that month had low volume. When our business was in debt due to them, they liquidated $30,000 worth of our inventory. Run away from boxtrot.

Anonymous

Qiwi

Mar 12, 2025

5.0
Order Accuracy
Fulfillment Cost
Fulfillment Speed
Customer Service
Scalability & Flexibility

My experience with Boxtrot has been nothing but positive. I had many issues with other 3rd party providers, and once I switched to Boxtrot, all my issues were gone. Timely shipping, attentive support, and all for a very reasonable cost compared to the other providers. I highly recommend working with Boxtrot if you are unsatisfied with your current 3rd party logistics provider.

Boxtrot Locations

Boxtrot's warehouse locations, as listed in Fulfill.com's 3PL directory, are shown below.

Boxtrot's warehouse is in Chicago, IL.

Boxtrot has locations in:

Boxtrot Niches Served

Food & Beverage (Non-Regulated)Medicine; Supplements & Nutraceuticals (Non-Regulated)Medicine; Supplements & Nutraceuticals (Regulated)

Boxtrot Specialty Solutions

CBDFDA ApprovedFood & Beverage

Boxtrot Value Added Services

Kitting - Labeling or Relabeling

Boxtrot Certifications

FDA Registered

Boxtrot Alternatives

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Square 1
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Diversified Entities

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Streamline Fulfillment

Streamline Fulfillment

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Marketplace Pros
4.9

Marketplace Pros

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IMG Logistics
4.9

IMG Logistics

1 warehouses

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TRM Services Inc.

TRM Services Inc.

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Coldcart

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Boxtrot Team

Key people at Boxtrot, with links to their LinkedIn profiles.

Nick O'brien

President & COO

LinkedIn

Boxtrot Awards

Industry awards and certifications earned by Boxtrot

Best 3PLs in Illinois 2026

Best 3PLs in Illinois 2026

Best Local Boutique 3PLs 2026

Best Local Boutique 3PLs 2026

Best Supplements 3PLs 2026

Best Supplements 3PLs 2026

Frequently Asked Questions

What are Boxtrot's fulfillment costs and fee structures?
Boxtrot offers transparent and straightforward pricing designed for growing Shopify brands, starting as low as $1.00 per shipment. Our fee structure is simple, with no hidden costs or complex calculations, ensuring you always know what to expect. Pricing is primarily based on your order volume, product size, and shipping destinations. We focus on providing competitive rates that support your growth without compromising on the personalized service and attention your brand deserves. This clear approach allows you to budget effectively and scale confidently.
What are Boxtrot's minimum volume or storage requirements?
Boxtrot is optimized to support growing Shopify brands, meaning we are flexible with minimum volume and storage requirements. We understand that emerging businesses need a partner who can adapt as they scale. While we don't impose rigid minimums, our services are most beneficial for brands with consistent order flow looking for a dedicated fulfillment partner. We encourage you to reach out with your specific needs, and our team will work with you to determine the best fit and ensure our solutions align with your current and future growth trajectory.
Which eCommerce platforms and tools does Boxtrot integrate with?
Boxtrot specializes in seamless integration with leading eCommerce platforms, particularly Shopify, to ensure a smooth and efficient fulfillment process. Our robust system also integrates with other essential tools and marketplaces, including TikTok Shop and Walmart, to centralize your operations. This broad compatibility allows for automated order syncing, real-time inventory management, and streamlined communication, reducing manual effort and potential errors. Our goal is to provide a connected ecosystem that supports your multi-channel sales strategy and enhances operational efficiency.
Does Boxtrot offer fast shipping options from its Chicago warehouse?
Yes, Boxtrot's strategically located 100,000 sq. ft. warehouse in Chicago enables us to offer efficient and fast shipping options across the United States. Leveraging partnerships with major carriers like FedEx, USPS, and UPS, we optimize routes and services to ensure timely delivery for your customers. Our central location allows for quicker transit times to a significant portion of the US population, enhancing customer satisfaction. We also implement solutions for scalability during peak seasons, including increased workforce and faster shipping methods, to maintain speed and reliability.
How does Boxtrot differentiate itself from larger 3PL providers?
Boxtrot stands apart from larger 3PLs through our boutique approach, offering a highly personalized and transparent fulfillment experience. Unlike larger, more impersonal operations, we prioritize dedicated in-warehouse support via Slack, fostering a true partnership with our 68 brands. Our leadership team comprises experienced 7-figure eCommerce operators, providing unique insights into scaling businesses. We offer simple, low pricing with no hidden fees, specialized expertise in niche verticals like beauty and food/beverage, and value-added services like photo/video studios, ensuring a comprehensive and tailored solution for growing Shopify brands.