- Founded
- 2018
- Headquarters
- Australia
- Facilities
- 2
- Warehouse space
- 215,278 sq ft
About Skutopia
SKUTOPIA is an Australian third-party logistics provider that operates AI-powered robotic fulfilment centres for e-commerce, retail and wholesale brands. The company runs two fulfilment centres: SKU001 in Sydney at H1/46-62 Maddox St, Alexandria NSW 2015, a 2,500 square metre facility, and SKU002 in Melbourne at Warehouse C, 441-459 Kororoit Creek…
SKUTOPIA is an Australian third-party logistics provider that operates AI-powered robotic fulfilment centres for e-commerce, retail and wholesale brands. The company runs two fulfilment centres: SKU001 in Sydney at H1/46-62 Maddox St, Alexandria NSW 2015, a 2,500 square metre facility, and SKU002 in Melbourne at Warehouse C, 441-459 Kororoit Creek Rd, Altona VIC 3018, which holds 430,000 AutoStore bins and is roughly ten times the size of the site it replaced. Services include B2B, B2C and retail fulfilment, pick and pack, storage, returns handling and last mile delivery with same day and next day options. SKUTOPIA also operates a proprietary shipping platform providing order orchestration, rules based carrier allocation, inventory forecasting and access to more than 100 carriers globally. The company reports 99.96 percent order accuracy, a 99.85 percent customer satisfaction rate on robot fulfilled orders, average delivery times under two days and surge capacity of up to ten times normal volume. Integrations cover Shopify, Amazon, eBay, WooCommerce, Etsy, Salesforce, BigCommerce, Magento, Wix and Neto. SKUTOPIA won Best Service Fulfilment Innovator at the 2023 NORA Awards and raised 38 million dollars to fund expansion into the United States. Clients include tbh Skincare, waterdrop, Babyboo, Boost Lab and Ere Perez.
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SKUTOPIA is an Australian third-party logistics provider that operates AI-powered robotic fulfilment centres for e-commerce, retail and wholesale brands. The company runs two fulfilment centres: SKU001 in Sydney at H1/46-62 Maddox St, Alexandria NSW 2015, a 2,500 square metre facility, and SKU002 in Melbourne at Warehouse C, 441-459 Kororoit Creek Rd, Altona VIC 3018, which holds 430,000 AutoStore bins and is roughly ten times the size of the site it replaced. Services include B2B, B2C and retail fulfilment, pick and pack, storage, returns handling and last mile delivery with same day and next day options. SKUTOPIA also operates a proprietary shipping platform providing order orchestration, rules based carrier allocation, inventory forecasting and access to more than 100 carriers globally. The company reports 99.96 percent order accuracy, a 99.85 percent customer satisfaction rate on robot fulfilled orders, average delivery times under two days and surge capacity of up to ten times normal volume. Integrations cover Shopify, Amazon, eBay, WooCommerce, Etsy, Salesforce, BigCommerce, Magento, Wix and Neto. SKUTOPIA won Best Service Fulfilment Innovator at the 2023 NORA Awards and raised 38 million dollars to fund expansion into the United States. Clients include tbh Skincare, waterdrop, Babyboo, Boost Lab and Ere Perez.
Who Skutopia works best with
The channels and product types Skutopia is set up to serve. Information not listed here may still be available. Reach out to our team to confirm.
Product categories
The kinds of products Skutopia stores, picks, and ships.
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Get MatchedSkutopia Warehouse Locations
Skutopia has warehouse locations in Australia.
| Location | Country |
|---|---|
| Alexandria, NSW | Australia |
| Altona, VIC | Australia |
Serving
Skutopia Capabilities
Services, specialty solutions, storage conditions, and certifications Skutopia lists. Information not listed here may still be available. Reach out to our team to confirm.
Fulfillment types
The fulfillment models Skutopia runs, from direct-to-consumer to marketplace and wholesale.
- DTC FulfillmentOnline orders shipped straight to consumers
- Retail FulfillmentStore-ready shipments to retail chains
- Returns ProcessingInbound returns inspected and restocked
- Subscription FulfillmentRecurring boxes packed on a schedule
- Wholesale FulfillmentBulk and pallet orders to buyers
Value added services
Extra services Skutopia performs on your inventory beyond pick, pack, and ship.
- Container devanningCustom PackagingExpiry date managementFIFO rotationKitting - Simple DTC AssemblyLast Mile DeliveryTracking
Specialty solutions
Specialized programs and product handling Skutopia is set up for.
Storage and handling
The storage conditions and handling controls available in Skutopia's facilities.
- Temperature Controlled Storage
Skutopia Technology and Integrations
The warehouse management system and the storefront and marketplace connections Skutopia works with.
Warehouse management system
The software Skutopia runs its warehouse on: receiving, inventory, picking, and shipping.
- Proprietary / Custom-Built
Sales channels & integrations
The storefronts, marketplaces, and tools Skutopia connects to for orders, inventory, and shipping data.
Amazon- B2B (Wholesale)
BigCommerce- Direct To Consumer (DTC)
- Omnichannel
Shopify
Squarespace
Wix
CIN7
eBay
Etsy
Loop
Magento
Netsuite
SAP
WooCommerce
Skutopia Shipping and Support
Carriers Skutopia ships with and how its team supports brand clients.
Carriers
The parcel and postal carriers Skutopia ships orders with.
Aramex
Australia Post
DHL Express- StarTrack
Support channels
How brand clients reach Skutopia's team day to day.
- Account Manager
- Live Chat
- Phone Support
Skutopia Reviews
Fulfill.com collects these reviews from brands that have worked with this 3PL. An empty record is not a negative signal. Ask us for references from brands with a product profile like yours.
Skutopia Pricing
Fulfill helps you discover Skutopia's pricing. You start in our matching portal and complete a short fit conversation. Skutopia then gives you exact rates based on your order volume, storage needs, and services.
What a 3PL quote covers
- ReceivingUnloading and checking inbound stock
- StorageCharged per pallet, bin or shelf, per month
- Pick and packUsually a base order fee plus a per item fee
- Kitting and assemblyBundles, inserts and retail displays
- Returns processingInspection, restocking or disposal
- ShippingCarrier rates, often at the provider's negotiated pricing
Rates depend on your order volume, storage profile and services, so Skutopia quotes them per brand.
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Skutopia FAQs
What services does Skutopia provide?
Skutopia is a robotics-powered 3PL (third-party logistics) company that provides advanced fulfillment solutions. We offer order fulfillment services, shipping solutions, and supply chain management powered by cutting-edge robotics technology to ensure fast, accurate, and efficient delivery for e-commerce businesses.
What industries does Skutopia serve?
Skutopia serves a diverse range of industries including beauty and cosmetics, health and wellness, food and beverage, and consumer goods. Our clients include brands like Goldfield & Banks, Ere Perez, Krumbled Foods, Waterdrop, and many other growing e-commerce businesses across Australia and internationally.
How does Skutopia's robotics technology improve fulfillment?
Our robotics-powered fulfillment centers enable faster order processing, higher accuracy rates, improved scalability, and more sustainable operations. The automation technology reduces manual handling errors, speeds up pick and pack times, and allows us to efficiently manage high-volume orders while maintaining quality control.
How does Skutopia help manage supply chain disruption and risk?
Skutopia helps businesses manage supply chain disruption through advanced technology, real-time visibility, and proactive risk management strategies. Our platform provides data-driven insights and flexible fulfillment solutions that help brands adapt quickly to market changes, inventory fluctuations, and unexpected disruptions.
Where is Skutopia located and what regions do you serve?
Skutopia operates fulfillment centers in Australia and serves both domestic and international markets. We provide shipping solutions across Australia and offer international shipping capabilities to help e-commerce brands expand their reach globally while maintaining fast delivery times and competitive shipping rates.
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