ModusLink
Founded 1968 · 4 facilities
About ModusLink
ModusLink is a global end-to-end supply chain solutions provider specializing in cross-border eCommerce fulfillment. They offer comprehensive services including global payment processing, international warehousing, assembly and kitting, order fulfillment, customer support, and returns management. With warehouses worldwide, ModusLink helps brands expand globally by handling payment compliance, inventory tracking, multi-lingual customer…
ModusLink is a global end-to-end supply chain solutions provider specializing in cross-border eCommerce fulfillment. They offer comprehensive services including global payment processing, international warehousing, assembly and kitting, order fulfillment, customer support, and returns management. With warehouses worldwide, ModusLink helps brands expand globally by handling payment compliance, inventory tracking, multi-lingual customer service, and streamlined returns processing.
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ModusLink is a global end-to-end supply chain solutions provider specializing in cross-border eCommerce fulfillment. They offer comprehensive services including global payment processing, international warehousing, assembly and kitting, order fulfillment, customer support, and returns management. With warehouses worldwide, ModusLink helps brands expand globally by handling payment compliance, inventory tracking, multi-lingual customer service, and streamlined returns processing.
Who ModusLink works best with
The channels and product types ModusLink is set up to serve. Information not listed here may still be available. Reach out to our team to confirm.
Product categories
The kinds of products ModusLink stores, picks, and ships.
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Harry FreemanPresident
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ModusLink Capabilities
Services, specialty solutions, storage conditions, and certifications ModusLink lists. Information not listed here may still be available. Reach out to our team to confirm.
Fulfillment types
The fulfillment models ModusLink runs, from direct-to-consumer to marketplace and wholesale.
- DTC FulfillmentOnline orders shipped straight to consumers
- FBAStock sent into Amazon's fulfillment centers
- FBMAmazon orders shipped from their warehouse
- Retail FulfillmentStore-ready shipments to retail chains
- Returns ProcessingInbound returns inspected and restocked
- Wholesale FulfillmentBulk and pallet orders to buyers
Value added services
Extra services ModusLink performs on your inventory beyond pick, pack, and ship.
- Custom PackagingCustomization - Laser EngravingKitting - Simple DTC AssemblyKitting & AssemblyLast Mile DeliveryLogistics - Domestic (FTL & LTL)Operations - Customer Service Call CenterRefurbishmentRepackaging
Certifications
Certifications and registrations ModusLink holds.
- Bonded WarehouseC-TPATISO 9001
ModusLink Technology and Integrations
The storefront, marketplace, and EDI connections ModusLink works with.
Sales channels & integrations
The storefronts, marketplaces, and tools ModusLink connects to for orders, inventory, and shipping data.
- B2B (Retail)
- Omnichannel
Shopify
Big Commerce
Magento
EDI
- ModusLink supports EDI connections for retail and wholesale compliance.
ModusLink Shipping and Support
Carriers ModusLink ships with and how its team supports brand clients.
Support channels
How brand clients reach ModusLink's team day to day.
- Phone Support
ModusLink Reviews
Fulfill.com collects these reviews from brands that have worked with this 3PL. An empty record is not a negative signal. Ask us for references from brands with a product profile like yours.
ModusLink Pricing
Fulfill helps you discover ModusLink's pricing. You start in our matching portal and complete a short fit conversation. ModusLink then gives you exact rates based on your order volume, storage needs, and services.
What a 3PL quote covers
- ReceivingUnloading and checking inbound stock
- StorageCharged per pallet, bin or shelf, per month
- Pick and packUsually a base order fee plus a per item fee
- Kitting and assemblyBundles, inserts and retail displays
- Returns processingInspection, restocking or disposal
- ShippingCarrier rates, often at the provider's negotiated pricing
Rates depend on your order volume, storage profile and services, so ModusLink quotes them per brand.
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ModusLink FAQs
What services does ModusLink provide as a 3PL company?
ModusLink offers comprehensive supply chain services including B2B and eCommerce fulfillment, warehousing and transportation, kitting and assembly, packaging design, returns management, material sourcing, and supply chain optimization. They also provide financial services such as multi-currency payment systems, merchant of record services, and fraud management.
Does ModusLink support cross-border and international expansion?
Yes, ModusLink specializes in cross-border expansion without financial complexities. They offer global payment solutions, multi-currency payment systems, merchant of record services, and have multiple international locations to support businesses expanding into new markets.
What industries does ModusLink serve?
ModusLink serves multiple industries including electronics, home appliances, health and lifestyle products, tools and equipment, and sports and fitness. They provide tailored supply chain solutions for each vertical with industry-specific expertise.
How does ModusLink handle returns management?
ModusLink provides comprehensive returns management services as part of their 3PL offerings. They handle the entire reverse logistics process, helping businesses efficiently manage product returns, refurbishments, and customer satisfaction while optimizing costs.
What makes ModusLink's supply chain services flexible and responsive?
ModusLink offers flexible and responsive supply chain services through their integrated approach combining warehousing, fulfillment, transportation, and technology solutions. They provide omnichannel capabilities, analytics and reporting, developer integrations, and store management to adapt to changing business needs and market demands.
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