Handling Matters

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Handling Matters: Pricing, Reviews, & Locations (2025)
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Handling Matters
Handling Matters Overview
Handling Matters is a third-party logistics (3PL) provider specializing in personalized fulfillment solutions tailored to the needs of businesses and brands. With a focus on promotional prize fulfillment and promo administration, the company ensures seamless logistics for managing campaigns and customer engagements. By prioritizing efficient handling and innovative solutions, Handling Matters strives to support its clients' operational goals in a dynamic business landscape.
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Handling Matters Locations
Handling Matters has fulfillment centers strategically located across the United States to optimize shipping times and costs.
Satellite map showing Oakbrook Center and nearby suburbs including Wheaton, Glen Ellyn, Downers Grove, Hinsdale, and La Grange with highways 355, 88, 290, and 294.
Handling Matters has locations in:
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United Kingdom
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Australia
Handling Matters All Specialties
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Handling Matters Niches Served
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Handling Matters Specialty Solutions
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Handling Matters Value Added Services
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Handling Matters Certifications
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Handling Matters Alternatives
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Handling Matters Team
Meet the team driving Handling Matters success.
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Portrait of a man wearing glasses and a dark blazer over a white shirt in a bright indoor setting.
John Doe
Chief Executive Officer
Portrait of a man wearing glasses and a dark blazer over a white shirt in a bright indoor setting.
John Doe
Chief Executive Officer
Portrait of a man wearing glasses and a dark blazer over a white shirt in a bright indoor setting.
John Doe
Chief Executive Officer
Portrait of a man wearing glasses and a dark blazer over a white shirt in a bright indoor setting.
John Doe
Chief Executive Officer
Handling Matters Customers
Meet the customers that Handling Matters services.
Chirp Logo
Logo with the stylized text 'PUDGY' in large white letters with blue shadows and 'PENGUINS' in smaller black letters below.
RadioShack logo with red circled R symbol.
Selery company logo with stylized blue hexagon and the word 'Selery' in dark blue text.
Manifest logo with stylized gradient purple and pink 'M' icon next to the word 'manifest'.
Logo with the stylized text 'PUDGY' in large white letters with blue shadows and 'PENGUINS' in smaller black letters below.
Chirp Logo
Manifest logo with stylized gradient purple and pink 'M' icon next to the word 'manifest'.
RadioShack logo with red circled R symbol.
Selery company logo with stylized blue hexagon and the word 'Selery' in dark blue text.
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Handling Matters Pricing
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No setup fees or long-term contracts
Transparent pick & pack and storage rates
Discounted shipping rates through partner carriers
Custom quotes based on order volume and product specifications
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Handling Matters Technology
Handling Matters integrates with a wide range of eCommerce platforms and tools to streamline your fulfillment:
Certified
Beta
Hammerhead
Warehouse Design, Pallet Rack Layout, Procure and Insall
Certified
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Warp
Build your AI-powered freight network with Warp
Certified
Beta
Synkka
Synkka AI powered Platform for Parcel delivery operations
Certified
Beta
Cushman & Wakefield
Industrial real estate brokerage and transaction management
Certified
Beta
Globus Reach
Collaboration on e-commerce companies expanding globally
Certified
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Innovative Transport Solutions
Full Supply Chain Support. Drayage, warehousing, fulfillment
Handling Matters Awards
Industry awards and certifications earned by Handling Matters
Blue award ribbon with a yellow star above the white text 'AWARD WINNER'.
3PL of the Year 2023
Blue award ribbon with a yellow star above the white text 'AWARD WINNER'.
3PL of the Year 2023
Blue award ribbon with a yellow star above the white text 'AWARD WINNER'.
3PL of the Year 2023
Blue award ribbon with a yellow star above the white text 'AWARD WINNER'.
3PL of the Year 2023
Blue award ribbon with a yellow star above the white text 'AWARD WINNER'.
3PL of the Year 2023
Handling Matters Press
Meet the team driving Handling Matters's success.
Shipping Pilot Expands to New Markets
Tech Logistics News — Jan 15, 2024
Shipping Pilot announces its expansion into new international markets, enabling faster deliveries and reduced shipping costs for its clients.
E-commerce 3PL of the Year Award 2023
Fulfillment Times — Dec 1, 2023
Shipping Pilot was recognized as the 3PL of the Year for its innovative solutions and exceptional client satisfaction.
New AI-Driven Warehouse Technology
Supply Chain Weekly — Nov 20, 2023
An inside look at Shipping Pilot's adoption of AI-driven robotics to streamline warehouse operations and improve order accuracy.
Handling Matters at a Glance
Year Founded
Number of Warehouses
1
Total Square Footage
Storage Environments
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Frequently Asked Questions

What are Handling Matters' fulfillment costs and fee structures?
Our pricing is transparent and tailored to your specific needs. We offer a range of options, including per-item, per-order, and volume-based discounts. Contact us for a custom quote that aligns with your business model and growth trajectory. We aim to provide cost-effective solutions without compromising on service quality.
Which eCommerce platforms and tools does Handling Matters integrate with?
We seamlessly integrate with major eCommerce platforms like Shopify, WooCommerce, and Magento, as well as popular inventory management and accounting tools. Our open API allows for custom integrations to fit your unique workflow. This ensures real-time data synchronization and streamlined operations.
What value-added services does Handling Matters offer beyond basic fulfillment?
Beyond standard warehousing and shipping, we provide kitting and assembly, custom packaging, and returns management services. Our goal is to be a one-stop shop for all your fulfillment needs, allowing you to focus on growing your business. We can tailor our services to meet your specific requirements.
How quickly can you get started with Handling Matters?
Our onboarding process is designed to be seamless and efficient. We can typically have you up and running within a few days, depending on the complexity of your integration and the volume of your inventory. We provide dedicated support to guide you through every step of the process.
How does Handling Matters compare to eStore Logistics in terms of customer service?
While eStore Logistics emphasizes human-centric customer service, Handling Matters distinguishes itself through personalized attention and proactive communication. We assign a dedicated account manager to each client, ensuring you always have a direct point of contact who understands your unique needs. We prioritize building long-term partnerships and providing tailored solutions.