We've been working with Mack and his amazing team for over a year now, and honestly, we couldn’t be happier with our decision to partner with them. After checking out several 3PL providers in Australia, we chose Black Bear, and it's been the best choice we could have made. From the start, Mack and the team have been incredibly knowledgeable, always responsive, and, most importantly, they genuinely care about us—not just as a client, but as a brand. As a 3PL, Black Bear plays a crucial role as the first touchpoint for customers engaging with our brand, and we feel incredibly confident trusting them with such an important responsibility. It’s rare to find a team that not only delivers on promises but goes above and beyond with a true commitment to excellence. They’re not just a service provider, they’re a partner, and we truly appreciate how much they’ve contributed to our success. We’re excited to continue this partnership with Black Bear for years to come!
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