
Zendbox
Zendbox is a mid-market 3PL provider in Kent, United Kingdom, founded in 2010, with 125,000 total sq ft of warehouse space. Fulfill.com named Zendbox a Best 3PL in United Kingdom in 2026.
- Founded
- 2010
- Headquarters
- United Kingdom
- Facilities
- 1
- Warehouse space
- 125,000 sq ft
About Zendbox
Zendbox is a UK-based ecommerce fulfilment provider with over 10 years of experience powering logistics for businesses ranging from SMEs to billion-pound global brands including PRIME Hydration, Gail's Bakery, Ghost Supplements, Barebells, and The Cheeky Panda. Operating from fulfilment centres in Kent, England, the company has processed over three million…
Zendbox is a UK-based ecommerce fulfilment provider with over 10 years of experience powering logistics for businesses ranging from SMEs to billion-pound global brands including PRIME Hydration, Gail's Bakery, Ghost Supplements, Barebells, and The Cheeky Panda. Operating from fulfilment centres in Kent, England, the company has processed over three million orders in the past 12 months while managing more than 100,000 different FMCG products across its fully secured and monitored facilities. Zendbox delivers an industry-leading 9 PM order cut-off time for next-day delivery, capturing the 40 percent of online orders placed between 4 PM and 9 PM that competitors with earlier cut-offs miss. The company maintains 99.7 percent same-day dispatch rates and 99.999 percent warehouse accuracy through its proprietary Zendportal technology platform, which provides clients with real-time visibility into orders, inventory, and billing along with inventory analysis tools for demand forecasting. Zendbox offers 24-hour stock check-in, a three-stage quality control process for inbound goods, and intelligent carrier selection through its MagicShip system that leverages bulk discount partnerships with major UK couriers. The company is a Shopify Plus partner and has won multiple Ecommerce Awards including Best Ecommerce Support Business, recognized by Clutch as a top logistics company across multiple years.
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Zendbox is a UK-based ecommerce fulfilment provider with over 10 years of experience powering logistics for businesses ranging from SMEs to billion-pound global brands including PRIME Hydration, Gail's Bakery, Ghost Supplements, Barebells, and The Cheeky Panda. Operating from fulfilment centres in Kent, England, the company has processed over three million orders in the past 12 months while managing more than 100,000 different FMCG products across its fully secured and monitored facilities. Zendbox delivers an industry-leading 9 PM order cut-off time for next-day delivery, capturing the 40 percent of online orders placed between 4 PM and 9 PM that competitors with earlier cut-offs miss. The company maintains 99.7 percent same-day dispatch rates and 99.999 percent warehouse accuracy through its proprietary Zendportal technology platform, which provides clients with real-time visibility into orders, inventory, and billing along with inventory analysis tools for demand forecasting. Zendbox offers 24-hour stock check-in, a three-stage quality control process for inbound goods, and intelligent carrier selection through its MagicShip system that leverages bulk discount partnerships with major UK couriers. The company is a Shopify Plus partner and has won multiple Ecommerce Awards including Best Ecommerce Support Business, recognized by Clutch as a top logistics company across multiple years.
Who Zendbox works best with
The order profile, channels, and product types Zendbox is set up to serve. Information not listed here may still be available. Reach out to our team to confirm.
Order and inventory profile
What Zendbox tells Fulfill it takes on: pallet positions stored, monthly order volume, heaviest single item, and active SKUs per brand.
- Pallet storage
- At least 10pallet positions stored at once
- Monthly order volume
- At least 1,000orders per month
- Product weight
- Up to 20lb for the heaviest single item
- SKU count
- Up to 10,000active SKUs for a single brand
Product categories
The kinds of products Zendbox stores, picks, and ships.
- Arts; Crafts & Sewing
- Baby Care & Supplies
- Books
- Cell Phone & Accessories
- Clothing; Shoes & Jewelry
- Cosmetics; Beauty & Personal Care
- Home & Kitchen (Not Bulky)
- Luggage & Travel Gear
- Medicine; Supplements & Nutraceuticals (Non-Regulated)
- Office Products
- Pet Supplies
- Sports & Outdoor Equipment
- Tools & Home Improvement
- Toys; Games & Video Games
“Fulfill found a 3PL that fits our exact needs, cut our costs, and did it in a week.”
Harry FreemanPresident
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Get MatchedZendbox Warehouse Locations
Zendbox has warehouse locations in United Kingdom.
| Location | Country | Size (sq ft) |
|---|---|---|
| Kent, ENG | United Kingdom | 125,000 |
Serving
Zendbox Capabilities
Services, specialty solutions, storage conditions, and certifications Zendbox lists. Information not listed here may still be available. Reach out to our team to confirm.
Value added services
Extra services Zendbox performs on your inventory beyond pick, pack, and ship.
- Apparel - Label TaggingKitting - Retail Display AssemblyKitting - Simple DTC Assembly
Zendbox Technology and Integrations
The storefront and marketplace connections Zendbox works with.
Sales channels & integrations
The storefronts, marketplaces, and tools Zendbox connects to for orders, inventory, and shipping data.
Amazon
BigCommerce
- Custom API
eBay
Etsy
Microsoft Dynamics
NetSuite
OracleSAP
Shopify
SquarespaceTikTok Shop
Walmart
WixWooCommerce
Magento
Zendbox Reviews
Fulfill.com collects these reviews from brands that have worked with this 3PL. An empty record is not a negative signal. Ask us for references from brands with a product profile like yours.
Zendbox Pricing
Fulfill helps you discover Zendbox's pricing. You start in our matching portal and complete a short fit conversation. Zendbox then gives you exact rates based on your order volume, storage needs, and services.
What a 3PL quote covers
- ReceivingUnloading and checking inbound stock
- StorageCharged per pallet, bin or shelf, per month
- Pick and packUsually a base order fee plus a per item fee
- Kitting and assemblyBundles, inserts and retail displays
- Returns processingInspection, restocking or disposal
- ShippingCarrier rates, often at the provider's negotiated pricing
Rates depend on your order volume, storage profile and services, so Zendbox quotes them per brand.
How 3PL pricing works3PLs Similar to Zendbox
Other providers in the Fulfill.com network that serve a similar brand profile. Fulfill can put any of them side by side with your volume and channels.
Zendbox FAQs
What are Zendbox's fulfillment costs and fee structures?
Zendbox offers a simple and transparent pricing structure designed to scale with your e-commerce business. Our fees typically include receiving, storage, pick and pack, and shipping costs, with clear breakdowns to help you manage your budget effectively. We aim to provide competitive rates that support your growth, whether you're an SME or a fast-growing brand. To get a precise quote tailored to your specific volume and service needs, we encourage you to contact our sales team for a personalized consultation.
Which eCommerce platforms and tools does Zendbox integrate with?
Zendbox provides seamless integration with over 95 leading e-commerce platforms and tools, ensuring your order and inventory data flows effortlessly. This includes popular platforms like Shopify, TikTok, Magento, WooCommerce, Amazon, and eBay. Our advanced Zendportal technology and API capabilities allow for quick and reliable connections, streamlining your operations from order placement to dispatch. This extensive integration capability ensures you can maintain your existing tech stack while leveraging our efficient fulfillment services.
What shipping speeds and zones does Zendbox cover, especially for UK and EU markets?
Zendbox specializes in comprehensive UK and EU fulfillment, offering a range of shipping speeds to meet your customers' expectations. We provide efficient domestic delivery across the UK and robust international shipping solutions throughout the European Union. Our strategic warehouse locations and partnerships enable us to offer same-day shipping for orders placed by our cut-off times, ensuring rapid dispatch and delivery. This extensive coverage helps you expand your market reach and provide a superior customer experience across key European territories.
What value-added services does Zendbox offer beyond basic fulfillment?
Beyond core pick, pack, and dispatch, Zendbox offers a suite of value-added services to enhance your supply chain. These include expert inventory management utilizing AI technology for intelligent stock allocation, efficient customer returns processing, and bespoke custom packaging solutions to elevate your brand's unboxing experience. We also provide specialized B2B fulfillment services, catering to wholesale and retail distribution needs. These comprehensive services are designed to optimize your operations, reduce costs, and free up your time to focus on business growth.
How does Zendbox compare to other major 3PL providers like ShipStation or Bigblue?
Zendbox differentiates itself from competitors like ShipStation (primarily a shipping software) or Bigblue by offering a complete, end-to-end fulfillment solution with a strong emphasis on accuracy and customer support. While others may focus on software or specific regions, Zendbox provides world-class 3PL warehouses, a remarkable 99.999% picking accuracy, and same-day shipping capabilities. Our dedicated team, praised for its helpfulness, ensures personalized support, though we are actively improving response times. We combine advanced technology with a human touch to deliver a premium, scalable service for fast-growing e-commerce brands.
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