True North Fulfillment

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True North Fulfillment Overview

Welcome to True North Fulfillment, your trusted partner for order fulfillment solutions. With over 15 years of E-Commerce experience including 6 years assisting marketplace owners with full scope fulfillment services, they take pride of themselves on being a reliable partner in the fulfillment and Amazon FBA prep services landscape. At True North Fulfillment, they understand that the success of your business hinges on precision and efficiency. Their seasoned team, driven by a commitment to excellence, acts as an extension of your company right here in the heart of Canada. Their founder and managing director is a 24-year Canadian Armed Forces Veteran, former Assistant Warden with the Correctional Service of Canada and current Volunteer Firefighter within his community. With over a decade of e-commerce selling experience prior to establishing a fulfillment company, their leadership understands and can adapt to the ins and outs of ecommerce fulfillment, logistics support and the ever changing landscape when working with large providers such as Amazon, Walmart and E-Bay to name a few. Their roots run deep in principles of discipline, integrity, and community service. These values are at the core of their operations, ensuring that every fulfillment task is executed with precision and a sense of duty to their clients. True North Fulfillment is not merely a service provider; they are your dedicated ally in navigating the complexities of the e-commerce landscape.

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True North Fulfillment Locations

True North Fulfillment has fulfillment centers strategically located across the United States to optimize shipping times and costs.

True North Fulfillment has locations in:

Canada

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True North Fulfillment Team

Meet the team driving True North Fulfillment success.

Brandon Banks

True North Fulfillment Customers

Meet the customers that True North Fulfillment services.

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True North Fulfillment at a Glance

Year Founded

2009

Number of Warehouses

Total Square Footage

40,000

Storage Environments

Arts; Crafts & Sewing

Baby Care & Supplies

Cell Phone & Accessories

Clothing; Shoes & Jewelry

Cosmetics; Beauty & Personal Care

Electronics

Food & Beverage (Non-Regulated)

Home & Kitchen (Not Bulky)

Medicine; Supplements & Nutraceuticals (Non-Regulated)

Office Products

Pet Supplies

Sports & Outdoor Equipment

Tools & Home Improvement

Toys; Games & Video Games

Kitting - Labeling or Relabeling

Logistics - Domestic (FTL & LTL)

Logistics - End To End Import

Bagging and Sealing

Amazon

Shopify

Walmart

WooCommerce

Big & Bulky

Ambient Storage (Room Temp)

Food & Beverage

Raw Materials

Automotive

Nutraceutical

Publishing

Lot Tracking

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Frequently Asked Questions

What are True North Fulfillment's costs and fee structures?

True North Fulfillment offers transparent and competitive pricing tailored to your specific needs, avoiding hidden fees common with some larger providers. Our fee structure typically includes receiving, storage, and pick-and-pack services, with clear rates for each. We work with growing e-commerce businesses to provide scalable solutions that optimize your budget. To get a precise quote, we encourage a consultation to discuss your product volume, storage requirements, and specific service needs, ensuring you only pay for what you use.

Which eCommerce platforms and tools does True North Fulfillment integrate with?

True North Fulfillment provides seamless integration with leading e-commerce platforms and tools to streamline your operations. We specialize in connecting with popular platforms like Shopify and TikTok Shop, ensuring your orders flow directly from your store to our fulfillment centers. Our robust system also supports integrations with various shipping carriers such as Canada Post, UPS, and FedEx, allowing for efficient order processing and real-time tracking. This connectivity ensures a smooth, automated workflow for your business.

What shipping speeds and zones does True North Fulfillment cover, especially within Canada?

True North Fulfillment offers comprehensive shipping coverage across Canada and globally, leveraging our strategic locations in Etobicoke, ON, and Chilliwack, BC. We partner with major carriers like Canada Post, UPS, and FedEx to provide a range of shipping speeds, including expedited options for faster delivery within key Canadian zones. Our goal is to ensure your customers receive their orders efficiently, whether they are across the province or across the border, supporting your growth in diverse markets.

How quickly can I get started with True North Fulfillment and what does the onboarding process involve?

Getting started with True North Fulfillment is designed to be a smooth and efficient process, typically allowing you to be operational within a few weeks, depending on your specific integration needs. Our onboarding involves connecting your e-commerce store, coordinating inventory transfer to our 40,000 sq ft Vancouver warehouse, and setting up your preferred shipping parameters. We provide dedicated support throughout this phase to ensure a seamless transition, minimizing downtime and getting your products ready for dispatch quickly.

How does True North Fulfillment differentiate itself from larger 3PLs like ShipBob or ShipMonk?

True North Fulfillment differentiates itself from larger providers like ShipBob or ShipMonk through a more personalized, mid-market focused approach and deep Canadian expertise. While larger 3PLs may offer extensive global networks, we provide a highly attentive service with direct access to our experienced team, ensuring your specific needs are met without getting lost in a large system. Our 15+ years of e-commerce experience, particularly with marketplace owners, allows us to offer tailored, scalable solutions and transparent pricing, fostering a true partnership for your business growth.