ShipMonk

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ShipMonk - Reliable 3PL Solutions for Your Business
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ShipMonk
ShipMonk Overview
ShipMonk is where cutting-edge technology meets world-class fulfillment, all guided by our 'merchant-first' core value. This allows us to enable high-volume, scaling DTC brands to stress less and grow more. Our robust operations, powered by our 2,300-strong team and proprietary technology, provide merchants with a unified view of their inventory, orders, and shipping across all sales channels. With strategically located fulfillment centers across the globe, dedicated 'mom & pop' support at a global scale, and refreshingly transparent pricing, it's no wonder we've earned a spot on the Inc. 5000 for eight years running. We're not just keeping up with the future of fulfillment—we're building it.
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ShipMonk Locations
ShipMonk has fulfillment centers strategically located across the United States to optimize shipping times and costs.
ShipMonk has locations in:
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Kentucky
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US East
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Nevada
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US West
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Pennsylvania
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Texas
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US Central
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Florida
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California
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United Kingdom
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Europe
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Canada
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Mexico
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South America
ShipMonk All Specialties
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FDA Registered
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AIB Certified
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Hazmat
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Bonded Warehouse
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Nutraceutical
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FDA Approved
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Ambient Storage (Room Temp)
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Food & Beverage
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Temperature Controlled Storage
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Lot Tracking
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Big & Bulky
ShipMonk Specialty Solutions
ShipMonk Certifications
ShipMonk Alternatives
Shipping Pilot has fulfillment centers strategically located across the United States to optimize shipping times and costs.
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ShipMonk Team
Meet the team driving ShipMonk success.
Leila Khabbazeh
Chief of Staff
John Doe
Chief Executive Officer
John Doe
Chief Executive Officer
John Doe
Chief Executive Officer
John Doe
Chief Executive Officer
ShipMonk Customers
Meet the customers that ShipMonk services.
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ShipMonk Pricing
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No setup fees or long-term contracts
Transparent pick & pack and storage rates
Discounted shipping rates through partner carriers
Custom quotes based on order volume and product specifications
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ShipMonk Technology
ShipMonk integrates with a wide range of eCommerce platforms and tools to streamline your fulfillment:
Certified
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ReturnLogic
Returns management software that helps ecommerce brands streamline and optimize their return processes
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AfterShip
Comprehensive shipment tracking and returns management platform supporting 1000+ carriers worldwide
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Narvar
AI-powered post-purchase platform for retail delivery, tracking, returns, and customer experience management
Certified
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ReverseLogix
The only end-to-end return management system that lets you initiate returns, configure return processing, and handle repairs
Certified
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Corpay
Corpay is a global leader in business payments, offering tailored solutions to help 3PLs & brands streamline financial operations and reduce costs.
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Paypal (Happy Returns)
PayPal: Pay, send money, and save with ease globally.
ShipMonk Awards
Industry awards and certifications earned by ShipMonk
3PL of the Year 2023
3PL of the Year 2023
3PL of the Year 2023
3PL of the Year 2023
3PL of the Year 2023
ShipMonk Press
Meet the team driving ShipMonk's success.
Shipping Pilot Expands to New Markets
Tech Logistics News — Jan 15, 2024
Shipping Pilot announces its expansion into new international markets, enabling faster deliveries and reduced shipping costs for its clients.
E-commerce 3PL of the Year Award 2023
Fulfillment Times — Dec 1, 2023
Shipping Pilot was recognized as the 3PL of the Year for its innovative solutions and exceptional client satisfaction.
New AI-Driven Warehouse Technology
Supply Chain Weekly — Nov 20, 2023
An inside look at Shipping Pilot's adoption of AI-driven robotics to streamline warehouse operations and improve order accuracy.
ShipMonk at a Glance
Year Founded
2014
Number of Warehouses
12
Total Square Footage
2,853,663
Storage Environments
FDA Registered
AIB Certified
Hazmat
Bonded Warehouse
Nutraceutical
FDA Approved
Ambient Storage (Room Temp)
Food & Beverage
Temperature Controlled Storage
Lot Tracking
Big & Bulky
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Frequently Asked Questions

What are ShipMonk's fulfillment costs and fee structures?
ShipMonk's pricing is designed to be transparent and scalable, accommodating businesses from growing startups to large enterprises. Our fee structure typically includes pick and pack fees, storage costs, and shipping expenses, with potential for additional services like custom packaging or kitting. We aim to provide clear breakdowns to avoid hidden costs, and our sales team works closely with each client to tailor a quote based on their specific volume, product type, and service needs. This ensures you only pay for the services essential to your operations, optimizing your fulfillment budget.
What are ShipMonk's minimum volume or storage requirements?
ShipMonk is equipped to support a wide range of businesses, from those just starting to scale to established brands. While we don't publish strict minimums, our services are most cost-effective for businesses with consistent order volumes that benefit from our advanced technology and extensive fulfillment network. We encourage prospective clients to discuss their current and projected order volumes with our team. This allows us to assess if our solutions align with your operational needs and growth trajectory, ensuring a mutually beneficial partnership.
Which eCommerce platforms and tools does ShipMonk integrate with?
ShipMonk offers robust integrations with over 100 leading eCommerce platforms and tools, ensuring seamless connectivity for your online store. Our proprietary fulfillment platform, built with an open API, allows for easy integration with popular platforms like Shopify, WooCommerce, BigCommerce, Amazon, and eBay, as well as various ERP and inventory management systems. This extensive compatibility streamlines order syncing, inventory management, and shipping, providing a unified view of your operations and reducing manual data entry, ultimately enhancing efficiency and accuracy.
What shipping speeds and zones does ShipMonk cover?
ShipMonk leverages a strategically located network of fulfillment centers across the United States, Canada, Mexico, and Europe to provide comprehensive shipping coverage. Our advanced logistics ensure that we can reach 100% of the U.S. population with 2-day ground shipping from our California facility, and similar rapid delivery times across other key regions. This extensive reach and optimized routing allow us to offer competitive shipping speeds and cost-effective solutions, helping you meet customer expectations for fast and reliable delivery, regardless of their location.
How does ShipMonk compare to other major 3PLs like Red Stag Fulfillment?
ShipMonk differentiates itself from other 3PLs like Red Stag Fulfillment through our comprehensive technology suite, global fulfillment network, and dedicated 'Happiness Engineers.' While Red Stag excels in handling oversized and high-value items with a focus on accuracy, ShipMonk offers broader scalability for diverse product types and a more extensive international footprint. Our proprietary software provides deeper insights and automation, coupled with a proactive client support model designed to anticipate and resolve issues, ensuring a more integrated and responsive fulfillment experience tailored for growing eCommerce brands.